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Outbound call · 2026-09-28 11:16:28

ANSWERED · 7m 0s · transcript completed

Call Details

Caller Behnam 124
Destination 03308080709 03308080709
Answered Unknown 2026-09-28 11:23:32
Route Behnam freepbx

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Transcript

Unknown
0:12 Morning.
Unknown
0:13 You're speaking to Sarah at First UK Broken.
Unknown
0:15 How can I help?
Behnam
0:17 Hi there.
Behnam
0:17 We've got a visa fleet policy through you and I was wondering if I could add a temporary vehicle to it.
Unknown
0:26 Yeah, no problem.
Unknown
0:27 What's your company name?
Behnam
0:29 TLC Kangalima Charlie Solutions Limited.
Unknown
0:34 Thank you.
Unknown
0:35 And just the first line of address and postcode for security please?
Behnam
0:38 Yeah, 21a Kimberley Street, postcodes S93 WX.
Unknown
0:44 Yeah, perfect, thank you.
Unknown
0:46 So when do you need to add the temporary vehicle from?
Behnam
0:49 Straight away please.
Unknown
0:52 Sort of today.
Unknown
0:52 And how long do you need it insured for?
Behnam
0:55 Till Friday.
Unknown
0:57 Till Friday.
Unknown
0:58 Including the whole day on
Unknown
1:00 Friday, yeah.
Unknown
1:01 Yeah, please, yeah.
Unknown
1:02 Yeah, okay.
Unknown
1:05 Can I take the registration?
Unknown
1:07 Yep.
Behnam
1:08 It's hotel X-ray Foxtrot Hotel Yankee.
Behnam
1:13 Sorry, Hotel Exway 16, Foxtrot Hotel Yankee.
Unknown
1:19 Thank you.
Unknown
1:19 What's the make and model of the vehicle, please?
Behnam
1:23 It's Mercedes Sprinter.
Behnam
1:25 long wheel there. 2.1 diesel.
Unknown
1:29 Thank you.
Unknown
1:30 Has it had any modifications at all?
Unknown
1:33 No.
Unknown
1:35 Thank you.
Unknown
1:35 And can I take an approximate value?
Behnam
1:38 I'd say about 6000.
Unknown
1:41 Thank you.
Unknown
1:42 Is it going to be used in connection with the business?
Behnam
1:45 Yeah, exactly the same as the other vehicles on the policy.
Unknown
1:49 No worries.
Unknown
1:50 And can I take the postcode where it will be parked overnight?
Behnam
1:54 Yeah, Esther Sheffield 93 whiskey X-ray.
Unknown
1:59 X-ray, thank you.
Unknown
2:01 Is it either leased or owned by the company?
Behnam
2:07 It's leased the company.
Behnam
2:08 It's a replacement for one release that's on the price.
Behnam
2:13 I don't know when you'll swap them back, so.
Unknown
2:17 Got you.
Unknown
2:17 No, no that's fine.
Unknown
2:19 That's all the information I need, so I'm just going to pop you on hold while I try and get the quote and then I'll come back to you to let you know the price.
Unknown
2:26 All right.
Behnam
2:27 Okay, no problem.
Unknown
2:29 Thanks.
Behnam
5:36 Yep.
Behnam
5:39 Near the front, where it's like I'm coming.
Behnam
5:43 It's okay, no problem.
Behnam
5:44 Hello?
Behnam
5:48 Hi, sorry.
Behnam
5:48 sir.
Unknown
5:49 Hiya, are you okay for me to give you the quote now, or do you need a second?
Unknown
5:51 Yeah, it's all right.
Behnam
5:52 No, it's fine.
Behnam
5:53 Sorry someone rang me on the other line.
Behnam
5:54 That's okay.
Unknown
5:56 No problem.
Unknown
5:57 So if you were to add the vehicle from today until the very,
Unknown
6:00 End of the day on Friday, there'd be an additional premium of 182.64.
Unknown
6:06 That would give you the same cover that you've got on your policy at the minute.
Behnam
6:09 Yeah, I don't have a choice, so yeah that's fine.
Unknown
6:13 You want me to go ahead and put that on for you?
Behnam
6:15 Yeah, yeah.
Unknown
6:17 Okay.
Unknown
6:18 So because you pay monthly at the minute, it would just be added added on your credit agreement, so the cost will be spread over the remainder.
Unknown
6:25 installments, yeah.
Behnam
6:26 That's right.
Behnam
6:27 So you don't have to pay
Unknown
6:27 Anything a day.
Unknown
6:28 So I'll accept that through for you now.
Unknown
6:31 Um, you'll be insured with immediate effect.
Unknown
6:33 And I'll get the documents across to you this morning as well.
Unknown
6:36 All.
Unknown
6:36 right.
Behnam
6:37 Okay, I think they've asked me for the cover not to pick you up.
Behnam
6:41 So I'll wait for your email.
Unknown
6:42 I'll do it straight.
Unknown
6:44 I'll do it straight away then.
Behnam
6:46 Oh, okay.
Behnam
6:46 Cool.
Unknown
6:47 Is it just the email on file?
Behnam
6:50 Yeah, the one on file is fine.
Unknown
6:52 Yeah, no worries.
Unknown
6:53 I'll get that done for you now then.
Behnam
6:55 All right then, thanks a lot.
Behnam
6:56 Thank you.
Unknown
6:57 All right.
Unknown
6:57 Thank you.
Unknown
6:58 Bye.
Behnam
6:58 Bye, bye, bye.