0:02
Thank you for calling the Sheffield Endoscopy Centre at Sheffield Teaching Hospitals.
0:06
Please ensure you have your hospital number ready for when the operator answers your call.
0:12
Your hospital number can be found on any letter we have sent you.
0:16
We have introduced a new computer system in the trust.
0:19
Please bear with us as these new processes may take a little longer initially.
0:24
We will try to process your call as quickly as possible, but we apologize in advance for any delays and inconvenience this may cause.
0:32
Thank you for your patience.
0:54
You are currently number six in the queue.
0:57
Sorry, but all our operators are busy at the moment.
1:01
A member of the team will be with you as soon as they can.
1:04
Thank you for your patience.
1:06
If you would rather not wait to be answered our contact centre is less busy after 4 p.m.
1:11
Monday, Tuesday, Wednesday, and Thursday, and after 2 p.m.
1:15
Friday and Saturdays If you are calling about procedure results, please be advised all endoscopy results are sent back to the referring clinician or GP.
1:45
You are currently number six in the queue.
2:01
You are currently number six
2:10
In the queue.
2:11
Sorry, but all our operators are busy at the moment.
2:15
A member of the team will be with you as soon as they can.
2:18
Thank you for your patience.
2:20
If you would rather not wait to be answered, our contact centre is less busy after four p.m.
2:25
Monday, Tuesday, Wednesday and Thursday and after 2 p.m.
2:29
Friday and Saturdays If you are calling about procedure results, please be advised all endoscopy results are sent back to the referring clinician or GP.
2:59
You are currently
3:00
Five in the queue.
3:12
You are currently number five in.
3:24
Five in the queue.
3:25
Sorry, but all our operators are busy at the moment.
3:29
A member of the team will be with you as soon as they can.
3:33
Thank you for your patience.
3:35
If you would rather not wait to be answered Our contact center is less busy after 4 p.m.
3:39
Monday, Tuesday, Wednesday and Thursday and after 2 p.m.
3:43
Friday and.
3:44
Have you done it?
3:45
Chopping.
3:47
How do you fancy going to link Lincoln with your car?
3:50
And I'll cover all the two and one.
3:52
Amazing Lincoln?
3:53
One.
3:54
That's my name.
3:55
That's what.
3:57
That's me.
3:57
I'll cover the cost.
3:59
And more.
4:05
If you are calling about procedure results, please give rise to all endoscopy results as sent back to the referring clinician or duty.
4:13
You are currently number five in the queue.
4:24
It's in Queensland.
4:26
I won my day.
4:29
I'm busy here about so.
4:32
So it has to be the afternoon in Chicago.
4:37
You are currently number five in the queue.
4:40
Sorry, but all our operators.
4:41
We don't know about your time.
4:42
Yeah, we do.
4:43
A member of the team will be with you as soon as.
4:46
Better even he says, oh, it's even better.
4:47
Thank you for your patience.
4:49
If you would rather not wait to be answered, our contact centre is less busy after 2 p.m.
4:54
Monday, Tuesday, Wednesday, Thursday and after 2 p.m.
4:58
Friday and Saturdays.
4:59
Chicago after two.
5:00
And we're doing Red Romans.
5:03
They're idiots.
5:04
I'm not going to take from them.
5:07
Yeah, I mean, if they want to give me back, that other one would have a pussy.
5:24
WP results are sent back to the referring clinician or GP, you are currently number five in the queue.
5:51
You are currently number five in the queue.
5:54
Sorry, but all our operators are busy at the moment.
5:57
A member of the team will be with you as soon as they
6:00
Can.
6:01
Thank you for your patience.
6:03
If you would rather not wait to be answered our contact centre is left busy after 4 p.m.
6:08
Monday, Tuesday, Wednesday and Thursday and after 2 p.m.
6:12
Friday and Saturday.
6:12
and Saturdays.
6:34
If you are calling about procedural, شاء الله.
6:48
So, I've added the Olympic bounces onwards.
6:51
Yeah, yes, it does.
6:54
I can't do a bingo here because it sounds the wrong way, but then again, if you point the bounces, it's at one point.
7:05
You are currently number five in the queue.
7:08
Sorry, but all our operators are busy at the moment.
7:12
A member of the team will be with you as soon as they can.
7:15
Thank you for your patience.
7:17
If you would rather not wait to be answered, our contact center is less busy after 4 p.m.
7:22
Monday, Tuesday, Wednesday and Thursday.
7:24
and Thursday and after 2 p.m.
7:26
Friday and Saturdays,
7:28
Yeah, everybody's up.
7:48
If you, are calling about procedure results, please be advised all endoscopy results are.
7:53
Oh no, it's already in.
7:54
Clinician or GP.
7:56
You are currently number two in the queue.
8:13
You are currently number two in the queue.
8:22
Sorry, but all our operators are busy at the moment.
8:26
A member of the team will be with you as soon as they can.
8:29
Thank you for your patience.
8:31
If you would rather not wait to be answered our contact centre is less busy after 4 p.m.
8:36
Monday, Tuesday, Wednesday and Thursday and after 2 pm Friday and Saturdays
9:02
If you are calling about procedure results, please be advised all endoscopy results are sent back to the referring clinician or GP.
9:10
You are currently number two in the queue.
9:24
You are currently number two
9:33
In the queue.
9:35
the queue.
9:36
Sorry but all our operators are busy at the moment.
9:40
A member of the team will be with you as soon as they can.
9:43
Thank you for your patience.
9:45
If you would rather not wait to be answered our contact centre.
9:48
is less busy after 4 p.m.
9:50
Monday, Tuesday, Wednesday and Thursday and after 2 p.m.
9:54
Friday and Saturdays.
10:10
Yeah one second.
10:16
If you are calling about the seizure results, please be advised all NWR are sent back to the referring clinician or GP.
10:24
You are currently number two in the queue.
10:37
1490.
10:43
Rafael's ringing me.
10:45
Can you ring him?
10:46
Because I'm on hold with me.
10:47
You are currently number one in the queue.
10:50
Sorry but all our operators are busy at the moment.
10:54
A member of the team will be with you as soon as they can.
10:57
Thank you for your patience.
10:59
If you would
11:00
Rather not wait to be answered our contact center.
11:02
Peace of palace.
11:03
Busy after 4 p.m.
11:04
Monday.
11:06
Wednesday and Thursday and after 2 p.m.
11:08
Friday.
11:09
Magic peace of peace.
11:12
Magic.
11:13
piece of 360 and 2. yeah. yeah Good morning, good morning.
11:33
Hello, how can I help you?