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Outbound call · 2026-09-17 10:28:27

ANSWERED · 1m 57s · transcript completed

Call Details

Caller Behnam 124
Destination 01142565900 01142565900
Answered Unknown 2026-09-17 10:30:24
Route Behnam freepbx

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Unknown

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Behnam

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Behnam

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Unknown

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Behnam

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Transcript

Unknown
0:00 Thank you for calling Sitna BMW and MINI.
Unknown
0:03 Calls are recorded for training and monitoring purposes.
Unknown
0:07 We are about to offer you a selection of options.
Unknown
0:09 Please listen to all options so that we can best place your call.
Unknown
0:13 If you have a new or ongoing sales inquiry, please press one.
Unknown
0:18 To make or amend a service, recall or MOT booking, please press two.
Unknown
0:24 If your vehicle is currently with our service team and you need an update, please press three.
Unknown
0:29 To speak to the parts department, please press four.
Unknown
0:33 To speak to the Good morning.
Behnam
0:43 Good morning.
Behnam
0:43 Can I give you a phone number I'm looking for, please?
Behnam
0:46 Yeah.
Behnam
0:47 Yeah, it's five one.
Behnam
0:49 Yeah.
Behnam
0:50 One seven.
Behnam
0:51 Yeah.
Behnam
0:52 Seven three.
Behnam
0:53 Yeah.
Behnam
0:53 Eight seven.
Behnam
0:55 Yeah. 935.
Unknown
1:02 Okay, some sort of cover.
Unknown
1:04 Yes.
Unknown
1:05 Okay, we've not got any stock.
Unknown
1:07 Yeah, we've not got any stock.
Unknown
1:09 We can order it in and get into Sheffield for.
Unknown
1:11 If I order it now, I can get in Sheffield for about 2:30 this afternoon including about £70. 21.
Behnam
1:19 Yeah yesterday's I'd like that.
Unknown
1:22 Yeah you'd like me to order that for you?
Behnam
1:23 Yes, please, yeah.
Unknown
1:25 Okay, no problem.
Unknown
1:27 Okay, so it'll be here from half two, 3:00 onwards today.
Unknown
1:31 What nature I reserve you, Tom?
Behnam
1:33 Uh, men, please.
Behnam
1:34 Rafraf.
Behnam
1:35 Surname's Rafraf.
Behnam
1:36 R-A-F, R-A-F, first name.
Unknown
1:38 R-A-F, R-A-F, yeah.
Behnam
1:41 Yeah, that's it.
Unknown
1:42 That's right.
Unknown
1:42 Okay, that is not a problem.
Unknown
1:44 If you still sat there in the morning, you'll get courtesy text automatically off the computer.
Behnam
1:48 Yeah, I'll come later or tomorrow morning, that's fine.
Behnam
1:51 Thanks a lot.
Unknown
1:51 That is perfect, sir.
Unknown
1:52 We open at 8:30 in the morning.
Behnam
1:54 Perfect, thank you.
Behnam
1:55 See you later.
Behnam
1:56 Thank you, sir.
Behnam
1:56 Bye.