0:01
Hello.
0:03
Hello.
0:05
Hi, it's Jordan calling from Virgin Media.
0:08
How are you today?
0:09
Yeah, all right, thank you.
0:10
Yes, yeah.
0:11
Perfect.
0:12
Yeah, good, thanks.
0:13
for us.
0:13
And it was just a follow up call.
0:15
You had a look on our website to get services.
0:17
We placed an order.
0:18
We placed an order.
0:20
Was it online that you placed?
0:22
Yeah, we did.
0:23
Yeah, yeah.
0:24
Yeah, I'll just double check it's all gone through all right, just because it's flagged up to give you a call.
0:27
It's number 41a your property.
0:29
Yeah, yeah, that's fine.
0:30
I replaced the order and the installations this Friday, I think.
0:48
Oh, okay.
0:48
So yeah, that that property needs releasing on our system before we can get the order booked in fully.
0:55
Yeah.
0:56
I know we tried it before and it didn't work out, but
1:01
I think it was because of getting the landlord's authorization to drill a hole in the wall.
1:05
Yeah.
1:06
Is that what it is?
1:06
Yeah.
1:07
Yeah, it's just a way leave.
1:09
Like provide the landlord's number to sort of because he's aware of it and he's not going to be a problem.
1:14
Yeah, of course, yeah, and I'll get it sorted for you today.
1:16
All right, what, what's his number?
1:18
Just bear with me.
1:24
It was through an agency, you see, and they were a nine man.
1:27
They probably wanted to charge him for answering the question or something, but he's packed that in.
1:32
It's 07494.
1:36
yeah 56637.
1:41
Perfect yeah i'll get it sorted for you today once that's done i'll give you a call back and we'll get it but
1:46
It's no problem.
1:46
If you can't get a hold of me, if you want to email because I'll be in and out of meetings, I'll try again.
1:52
And his name's Craig, if it helps.
1:55
Okay, perfect.
1:56
All right.