Phone Calls

Call Recording

Download .txt
Back to Calls

Outbound call · 2026-09-07 14:56:18

ANSWERED · 6m 0s · transcript completed

Call Details

Caller Behnam 124
Destination Bijan 07969017863
Answered Unknown 2026-09-07 15:02:24
Route Behnam freepbx

Reassign numbers

Link caller or destination numbers to existing contacts.
Assigned

Assign Speakers

Map diarized speaker labels to people.
Needs assignment
Behnam

32 transcript lines · raw chunk0001_S1 · automatic

Behnam

25 transcript lines · raw chunk0003_S1 · automatic

Behnam

24 transcript lines · raw chunk0005_S1 · automatic

Behnam

18 transcript lines · raw chunk0006_S1 · automatic

Behnam

17 transcript lines · raw chunk0002_S1 · automatic

Behnam

14 transcript lines · raw chunk0004_S1 · automatic

Unknown

3 transcript lines · raw chunk0004_S3 · unknown

Unknown

2 transcript lines · raw chunk0004_S2 · unknown

Unknown

2 transcript lines · raw chunk0005_S2 · unknown

Behnam

1 transcript line · raw chunk0007_S1 · inferred_context

Transcript

Behnam
0:01 Hello.
Behnam
0:02 Hello.
Behnam
0:02 Hi there.
Behnam
0:03 I'm sorry about that.
Behnam
0:04 I haven't got very good signals.
Behnam
0:05 I'm no internet.
Behnam
0:05 I'm sorry.
Behnam
0:07 How are you?
Behnam
0:08 Yeah, good.
Behnam
0:09 How are you?
Behnam
0:10 I'm okay.
Behnam
0:10 Are you in England or France?
Behnam
0:12 France?
Behnam
0:13 I'm in Hastings.
Behnam
0:15 Oh, okay.
Behnam
0:16 Yeah, everything's okay.
Behnam
0:18 I don't need to panic or anything.
Behnam
0:21 Well, granddad's in hospital and he's having a heart attack.
Behnam
0:24 but I don't think it's too serious.
Behnam
0:26 But I thought I have to let you know about it.
Behnam
0:29 Okay.
Behnam
0:29 Yeah, thank you for letting me know.
Behnam
0:31 It's all right.
Behnam
0:31 He's, uh, he's in the cat lab now, so gonna have a like a scan and a look around.
Behnam
0:36 and hopefully put a stent in and resolve it there and then.
Behnam
0:39 Okay.
Behnam
0:40 But, uh, it's, I don't know.
Behnam
0:42 It's been, he's had pains for a few days and he was actually in hospital here, uh, for two nights.
Behnam
0:48 but they couldn't work out what it was.
Behnam
0:50 But we didn't say anything because when we first came in, they did all the obs and they said, No, there's no sign of a heart attack.
Behnam
0:55 And said he's fine.
Behnam
0:56 And then Teddy, no, he's probably been having it for days.
Behnam
1:01 Um, I don't think it's that serious, but it's like, um, they didn't know if it was from eating because he's been burping, he's like just distended.
Behnam
1:13 solar plexus and stuff and they couldn't work out what it was.
Behnam
1:15 They did several tests.
Behnam
1:16 Like he had raised troponin levels.
Behnam
1:18 He had one abnormal ECG but four normal ones.
Behnam
1:22 So after two days I sent him home with a recommendation to try and arrange something with the GP to have more investigations.
Behnam
1:30 And here we are.
Behnam
1:32 It got worse last night, the pain.
Behnam
1:34 He didn't want to do anything.
Behnam
1:36 I told him, We're not going to ignore that.
Behnam
1:37 I went to this place called an ambulance.
Behnam
1:39 They did an ECG and they saw immediate signs.
Behnam
1:43 He's been rushed here on blue lights and firewalls and he's straight into the cath lab.
Behnam
1:50 They're working on him now.
Behnam
1:52 So I won't know anymore for another hour and a bit as to how it's gone.
Behnam
1:56 Okay.
Behnam
1:57 I didn't even really get to see him because by the ambulance, I lost the ambulance.
Behnam
2:01 Stephen.
Behnam
2:02 Okay, so you've just followed him to the hospital.
Behnam
2:04 I tried to, but yeah.
Behnam
2:06 Yeah, where are you at Hospital?
Behnam
2:10 What?
Behnam
2:10 Which hospital?
Behnam
2:11 Northern general.
Behnam
2:12 Northern general.
Behnam
2:13 in Sheffield.
Behnam
2:13 Northern general.
Behnam
2:15 Oh yeah.
Behnam
2:15 Cardiology is in the cath lab and under the care of the first seven cardiology wards.
Behnam
2:22 Okay.
Behnam
2:23 Bypassed everything.
Behnam
2:24 So, no news, but well, there's news, but it's to follow.
Behnam
2:31 Okay.
Behnam
2:31 All right, I just wanted to let you know, but don't worry.
Behnam
2:34 All right, but it wasn't like out of it, when the ambulance came and got him.
Behnam
2:38 He was No, it's weird.
Behnam
2:40 In pain.
Behnam
2:42 Yeah, he was in real pain.
Behnam
2:43 He's not been able to eat because he saw the food setting him off.
Behnam
2:45 He's not been to the toilet.
Behnam
2:46 So he's like discomfort and also it was really strong pain.
Behnam
2:51 It got a bit better, but we're wondering, you know, I'm talking with Gloria, she's in the waiting room where there's no signal and it's like, stop taking some of the heart medicine,
Behnam
3:00 And he spent days, if not weeks, cumulatively in bed, because of the back.
Behnam
3:07 So, because of the back.
Behnam
3:08 Probably didn't help his heart and he was having side effects from the painkiller, so he didn't take all the uphill and all that.
Behnam
3:14 It's possible that it's one of the stents that they've done before that's fairly bit like what happened with Nano, obviously, by Syria.
Behnam
3:22 Um in which case it's an easy job for them.
Behnam
3:25 yeah so but
Unknown
3:27 We won't know anything for a bit.
Behnam
3:30 I think he's been here for about 15 minutes so this one came 1 to 1.5 hours to at least and then.
Unknown
3:37 And MRI and everything, I guess.
Unknown
3:40 I don't know.
Unknown
3:40 I might be
Behnam
3:40 Able to do or resolve it with a S10 or something now.
Behnam
3:45 I don't know.
Behnam
3:45 He's in there.
Behnam
3:46 That's what just let's see.
Behnam
3:48 theater for all hard things without cutting people off and hopefully it doesn't come to that.
Behnam
3:53 Yeah.
Behnam
3:54 So yeah, uh, I'll keep doing informed and I just want to tell, you know,
Unknown
3:58 Give Gloria my best.
Behnam
4:00 Well, thank you.
Behnam
4:01 She must be worried.
Behnam
4:03 Yeah, hasn't she?
Behnam
4:05 Yeah, she was.
Behnam
4:07 She sat with him the other night because he came to me on last Tuesday and he said, can you take?
Behnam
4:12 Give me a lift to the hospital because I don't want to park there?
Behnam
4:15 And I said why?
Behnam
4:15 He said I've been I've been pain in my chest and I want to get it checked.
Behnam
4:20 And I said you don't, and he said can you take me tomorrow because I'm busy today?
Behnam
4:23 And I said no you don't go to.
Behnam
4:25 tomorrow.
Behnam
4:25 If you participate, you're going now.
Behnam
4:27 So when you're going.
Behnam
4:28 You think you're going
Unknown
4:29 To the hospital for long enough that you don't want to leave your car there, you go immediately?
Unknown
4:33 Exactly.
Behnam
4:33 And then and then we negotiated down to 9 p.m.
Behnam
4:36 I'm Tuesday night.
Behnam
4:38 And he said, Let's go in the night because it'll be quieter.
Behnam
4:41 Yeah, right.
Behnam
4:42 So we got there at 9 p.m. and there was 175 people waiting.
Behnam
4:46 Oh, and day in here.
Behnam
4:48 With chest pain, you did get priority, but you just got priority for the triage.
Behnam
4:53 Yeah.
Behnam
4:53 And the triage really did the blood pressure and an EPG and said, well, there's no alarming signs of the minute.
Behnam
4:59 So,
Behnam
5:00 To see in the waiting room behind the other 175 people.
Behnam
5:04 And then they didn't let him out because they couldn't work it out.
Behnam
5:07 They weren't sure but they didn't think he was in any danger so they sent him home after two nights.
Behnam
5:13 Um, and he seemed to get better, but then last night it's come on severe.
Behnam
5:18 So, okay, there's a lesson in it.
Behnam
5:21 You don't ignore those things and, uh, well, But he got from the point of the ambulance arriving to being in the cath lab was about 30 minutes.
Behnam
5:32 But the point where it started to now, it's dead, so don't know what the long term effect will be.
Behnam
5:40 Yeah, so I just want to help you.
Behnam
5:42 I'm here, Guro is here and we'll uh, we'll keep you posted.
Behnam
5:47 Yeah, please do.
Behnam
5:48 Grab your any guns in case he has a stay and you want to visit or anything.
Behnam
5:52 Yeah, absolutely.
Behnam
5:53 Okay, I'll let you know.
Behnam
5:55 But yeah, keep me updated.
Behnam
5:56 Will do.
Behnam
5:57 Thank you.
Behnam
5:57 I'll text you if I can't.
Behnam
5:58 Okay, bye for now.
Behnam
6:00 I.