# Call Recording Transcript

- Started: 2026-09-07 14:56:18
- Direction: outbound
- Caller: Behnam
- Destination: Bijan
- Duration: 6m 0s
- Disposition: ANSWERED

## Transcript

- [2026-09-07 14:56:19 - 2026-09-07 14:56:19] **Behnam:** Hello.
- [2026-09-07 14:56:19 - 2026-09-07 14:56:20] **Behnam:** Hello.
- [2026-09-07 14:56:20 - 2026-09-07 14:56:20] **Behnam:** Hi there.
- [2026-09-07 14:56:20 - 2026-09-07 14:56:21] **Behnam:** I'm sorry about that.
- [2026-09-07 14:56:21 - 2026-09-07 14:56:22] **Behnam:** I haven't got very good signals.
- [2026-09-07 14:56:22 - 2026-09-07 14:56:23] **Behnam:** I'm no internet.
- [2026-09-07 14:56:23 - 2026-09-07 14:56:24] **Behnam:** I'm sorry.
- [2026-09-07 14:56:24 - 2026-09-07 14:56:25] **Behnam:** How are you?
- [2026-09-07 14:56:26 - 2026-09-07 14:56:26] **Behnam:** Yeah, good.
- [2026-09-07 14:56:26 - 2026-09-07 14:56:27] **Behnam:** How are you?
- [2026-09-07 14:56:27 - 2026-09-07 14:56:28] **Behnam:** I'm okay.
- [2026-09-07 14:56:28 - 2026-09-07 14:56:30] **Behnam:** Are you in England or France?
- [2026-09-07 14:56:30 - 2026-09-07 14:56:30] **Behnam:** France?
- [2026-09-07 14:56:31 - 2026-09-07 14:56:32] **Behnam:** I'm in Hastings.
- [2026-09-07 14:56:32 - 2026-09-07 14:56:33] **Behnam:** Oh, okay.
- [2026-09-07 14:56:33 - 2026-09-07 14:56:36] **Behnam:** Yeah, everything's okay.
- [2026-09-07 14:56:36 - 2026-09-07 14:56:37] **Behnam:** I don't need to panic or anything.
- [2026-09-07 14:56:38 - 2026-09-07 14:56:42] **Behnam:** Well, granddad's in hospital and he's having a heart attack.
- [2026-09-07 14:56:42 - 2026-09-07 14:56:43] **Behnam:** but I don't think it's too serious.
- [2026-09-07 14:56:44 - 2026-09-07 14:56:46] **Behnam:** But I thought I have to let you know about it.
- [2026-09-07 14:56:46 - 2026-09-07 14:56:46] **Behnam:** Okay.
- [2026-09-07 14:56:47 - 2026-09-07 14:56:48] **Behnam:** Yeah, thank you for letting me know.
- [2026-09-07 14:56:48 - 2026-09-07 14:56:49] **Behnam:** It's all right.
- [2026-09-07 14:56:49 - 2026-09-07 14:56:54] **Behnam:** He's, uh, he's in the cat lab now, so gonna have a like a scan and a look around.
- [2026-09-07 14:56:54 - 2026-09-07 14:56:56] **Behnam:** and hopefully put a stent in and resolve it there and then.
- [2026-09-07 14:56:57 - 2026-09-07 14:56:57] **Behnam:** Okay.
- [2026-09-07 14:56:57 - 2026-09-07 14:57:00] **Behnam:** But, uh, it's, I don't know.
- [2026-09-07 14:57:00 - 2026-09-07 14:57:06] **Behnam:** It's been, he's had pains for a few days and he was actually in hospital here, uh, for two nights.
- [2026-09-07 14:57:06 - 2026-09-07 14:57:07] **Behnam:** but they couldn't work out what it was.
- [2026-09-07 14:57:08 - 2026-09-07 14:57:13] **Behnam:** But we didn't say anything because when we first came in, they did all the obs and they said, No, there's no sign of a heart attack.
- [2026-09-07 14:57:13 - 2026-09-07 14:57:14] **Behnam:** And said he's fine.
- [2026-09-07 14:57:14 - 2026-09-07 14:57:17] **Behnam:** And then Teddy, no, he's probably been having it for days.
- [2026-09-07 14:57:18 - 2026-09-07 14:57:30] **Behnam:** Um, I don't think it's that serious, but it's like, um, they didn't know if it was from eating because he's been burping, he's like just distended.
- [2026-09-07 14:57:30 - 2026-09-07 14:57:33] **Behnam:** solar plexus and stuff and they couldn't work out what it was.
- [2026-09-07 14:57:33 - 2026-09-07 14:57:34] **Behnam:** They did several tests.
- [2026-09-07 14:57:34 - 2026-09-07 14:57:36] **Behnam:** Like he had raised troponin levels.
- [2026-09-07 14:57:36 - 2026-09-07 14:57:39] **Behnam:** He had one abnormal ECG but four normal ones.
- [2026-09-07 14:57:39 - 2026-09-07 14:57:47] **Behnam:** So after two days I sent him home with a recommendation to try and arrange something with the GP to have more investigations.
- [2026-09-07 14:57:48 - 2026-09-07 14:57:49] **Behnam:** And here we are.
- [2026-09-07 14:57:49 - 2026-09-07 14:57:51] **Behnam:** It got worse last night, the pain.
- [2026-09-07 14:57:51 - 2026-09-07 14:57:52] **Behnam:** He didn't want to do anything.
- [2026-09-07 14:57:53 - 2026-09-07 14:57:54] **Behnam:** I told him, We're not going to ignore that.
- [2026-09-07 14:57:55 - 2026-09-07 14:57:56] **Behnam:** I went to this place called an ambulance.
- [2026-09-07 14:57:57 - 2026-09-07 14:57:59] **Behnam:** They did an ECG and they saw immediate signs.
- [2026-09-07 14:58:01 - 2026-09-07 14:58:07] **Behnam:** He's been rushed here on blue lights and firewalls and he's straight into the cath lab.
- [2026-09-07 14:58:07 - 2026-09-07 14:58:08] **Behnam:** They're working on him now.
- [2026-09-07 14:58:09 - 2026-09-07 14:58:12] **Behnam:** So I won't know anymore for another hour and a bit as to how it's gone.
- [2026-09-07 14:58:14 - 2026-09-07 14:58:14] **Behnam:** Okay.
- [2026-09-07 14:58:14 - 2026-09-07 14:58:17] **Behnam:** I didn't even really get to see him because by the ambulance, I lost the ambulance.
- [2026-09-07 14:58:18 - 2026-09-07 14:58:20] **Behnam:** Stephen.
- [2026-09-07 14:58:20 - 2026-09-07 14:58:22] **Behnam:** Okay, so you've just followed him to the hospital.
- [2026-09-07 14:58:22 - 2026-09-07 14:58:23] **Behnam:** I tried to, but yeah.
- [2026-09-07 14:58:24 - 2026-09-07 14:58:26] **Behnam:** Yeah, where are you at Hospital?
- [2026-09-07 14:58:27 - 2026-09-07 14:58:27] **Behnam:** What?
- [2026-09-07 14:58:27 - 2026-09-07 14:58:29] **Behnam:** Which hospital?
- [2026-09-07 14:58:29 - 2026-09-07 14:58:30] **Behnam:** Northern general.
- [2026-09-07 14:58:30 - 2026-09-07 14:58:30] **Behnam:** Northern general.
- [2026-09-07 14:58:30 - 2026-09-07 14:58:31] **Behnam:** in Sheffield.
- [2026-09-07 14:58:31 - 2026-09-07 14:58:32] **Behnam:** Northern general.
- [2026-09-07 14:58:32 - 2026-09-07 14:58:32] **Behnam:** Oh yeah.
- [2026-09-07 14:58:33 - 2026-09-07 14:58:38] **Behnam:** Cardiology is in the cath lab and under the care of the first seven cardiology wards.
- [2026-09-07 14:58:39 - 2026-09-07 14:58:39] **Behnam:** Okay.
- [2026-09-07 14:58:41 - 2026-09-07 14:58:42] **Behnam:** Bypassed everything.
- [2026-09-07 14:58:42 - 2026-09-07 14:58:47] **Behnam:** So, no news, but well, there's news, but it's to follow.
- [2026-09-07 14:58:48 - 2026-09-07 14:58:49] **Behnam:** Okay.
- [2026-09-07 14:58:49 - 2026-09-07 14:58:51] **Behnam:** All right, I just wanted to let you know, but don't worry.
- [2026-09-07 14:58:51 - 2026-09-07 14:58:55] **Behnam:** All right, but it wasn't like out of it, when the ambulance came and got him.
- [2026-09-07 14:58:55 - 2026-09-07 14:58:57] **Behnam:** He was No, it's weird.
- [2026-09-07 14:58:57 - 2026-09-07 14:58:58] **Behnam:** In pain.
- [2026-09-07 14:58:59 - 2026-09-07 14:59:00] **Behnam:** Yeah, he was in real pain.
- [2026-09-07 14:59:00 - 2026-09-07 14:59:03] **Behnam:** He's not been able to eat because he saw the food setting him off.
- [2026-09-07 14:59:03 - 2026-09-07 14:59:04] **Behnam:** He's not been to the toilet.
- [2026-09-07 14:59:04 - 2026-09-07 14:59:07] **Behnam:** So he's like discomfort and also it was really strong pain.
- [2026-09-07 14:59:09 - 2026-09-07 14:59:17] **Behnam:** It got a bit better, but we're wondering, you know, I'm talking with Gloria, she's in the waiting room where there's no signal and it's like, stop taking some of the heart medicine,
- [2026-09-07 14:59:18 - 2026-09-07 14:59:24] **Behnam:** And he spent days, if not weeks, cumulatively in bed, because of the back.
- [2026-09-07 14:59:24 - 2026-09-07 14:59:25] **Behnam:** So, because of the back.
- [2026-09-07 14:59:25 - 2026-09-07 14:59:31] **Behnam:** Probably didn't help his heart and he was having side effects from the painkiller, so he didn't take all the uphill and all that.
- [2026-09-07 14:59:31 - 2026-09-07 14:59:39] **Behnam:** It's possible that it's one of the stents that they've done before that's fairly bit like what happened with Nano, obviously, by Syria.
- [2026-09-07 14:59:40 - 2026-09-07 14:59:41] **Behnam:** Um in which case it's an easy job for them.
- [2026-09-07 14:59:43 - 2026-09-07 14:59:45] **Behnam:** yeah so but
- [2026-09-07 14:59:45 - 2026-09-07 14:59:46] **Unknown:** We won't know anything for a bit.
- [2026-09-07 14:59:48 - 2026-09-07 14:59:53] **Behnam:** I think he's been here for about 15 minutes so this one came 1 to 1.5 hours to at least and then.
- [2026-09-07 14:59:54 - 2026-09-07 14:59:57] **Unknown:** And MRI and everything, I guess.
- [2026-09-07 14:59:57 - 2026-09-07 14:59:57] **Unknown:** I don't know.
- [2026-09-07 14:59:57 - 2026-09-07 14:59:58] **Unknown:** I might be
- [2026-09-07 14:59:58 - 2026-09-07 15:00:02] **Behnam:** Able to do or resolve it with a S10 or something now.
- [2026-09-07 15:00:03 - 2026-09-07 15:00:03] **Behnam:** I don't know.
- [2026-09-07 15:00:03 - 2026-09-07 15:00:03] **Behnam:** He's in there.
- [2026-09-07 15:00:04 - 2026-09-07 15:00:06] **Behnam:** That's what just let's see.
- [2026-09-07 15:00:06 - 2026-09-07 15:00:09] **Behnam:** theater for all hard things without cutting people off and hopefully it doesn't come to that.
- [2026-09-07 15:00:10 - 2026-09-07 15:00:11] **Behnam:** Yeah.
- [2026-09-07 15:00:11 - 2026-09-07 15:00:15] **Behnam:** So yeah, uh, I'll keep doing informed and I just want to tell, you know,
- [2026-09-07 15:00:15 - 2026-09-07 15:00:17] **Unknown:** Give Gloria my best.
- [2026-09-07 15:00:18 - 2026-09-07 15:00:18] **Behnam:** Well, thank you.
- [2026-09-07 15:00:18 - 2026-09-07 15:00:19] **Behnam:** She must be worried.
- [2026-09-07 15:00:20 - 2026-09-07 15:00:22] **Behnam:** Yeah, hasn't she?
- [2026-09-07 15:00:22 - 2026-09-07 15:00:24] **Behnam:** Yeah, she was.
- [2026-09-07 15:00:24 - 2026-09-07 15:00:30] **Behnam:** She sat with him the other night because he came to me on last Tuesday and he said, can you take?
- [2026-09-07 15:00:30 - 2026-09-07 15:00:32] **Behnam:** Give me a lift to the hospital because I don't want to park there?
- [2026-09-07 15:00:32 - 2026-09-07 15:00:33] **Behnam:** And I said why?
- [2026-09-07 15:00:33 - 2026-09-07 15:00:37] **Behnam:** He said I've been I've been pain in my chest and I want to get it checked.
- [2026-09-07 15:00:37 - 2026-09-07 15:00:41] **Behnam:** And I said you don't, and he said can you take me tomorrow because I'm busy today?
- [2026-09-07 15:00:41 - 2026-09-07 15:00:42] **Behnam:** And I said no you don't go to.
- [2026-09-07 15:00:42 - 2026-09-07 15:00:42] **Behnam:** tomorrow.
- [2026-09-07 15:00:42 - 2026-09-07 15:00:44] **Behnam:** If you participate, you're going now.
- [2026-09-07 15:00:45 - 2026-09-07 15:00:45] **Behnam:** So when you're going.
- [2026-09-07 15:00:45 - 2026-09-07 15:00:46] **Behnam:** You think you're going
- [2026-09-07 15:00:46 - 2026-09-07 15:00:50] **Unknown:** To the hospital for long enough that you don't want to leave your car there, you go immediately?
- [2026-09-07 15:00:50 - 2026-09-07 15:00:51] **Unknown:** Exactly.
- [2026-09-07 15:00:51 - 2026-09-07 15:00:54] **Behnam:** And then and then we negotiated down to 9 p.m.
- [2026-09-07 15:00:54 - 2026-09-07 15:00:55] **Behnam:** I'm Tuesday night.
- [2026-09-07 15:00:56 - 2026-09-07 15:00:58] **Behnam:** And he said, Let's go in the night because it'll be quieter.
- [2026-09-07 15:00:59 - 2026-09-07 15:00:59] **Behnam:** Yeah, right.
- [2026-09-07 15:00:59 - 2026-09-07 15:01:03] **Behnam:** So we got there at 9 p.m. and there was 175 people waiting.
- [2026-09-07 15:01:04 - 2026-09-07 15:01:05] **Behnam:** Oh, and day in here.
- [2026-09-07 15:01:06 - 2026-09-07 15:01:10] **Behnam:** With chest pain, you did get priority, but you just got priority for the triage.
- [2026-09-07 15:01:10 - 2026-09-07 15:01:11] **Behnam:** Yeah.
- [2026-09-07 15:01:11 - 2026-09-07 15:01:16] **Behnam:** And the triage really did the blood pressure and an EPG and said, well, there's no alarming signs of the minute.
- [2026-09-07 15:01:17 - 2026-09-07 15:01:17] **Behnam:** So,
- [2026-09-07 15:01:18 - 2026-09-07 15:01:21] **Behnam:** To see in the waiting room behind the other 175 people.
- [2026-09-07 15:01:22 - 2026-09-07 15:01:24] **Behnam:** And then they didn't let him out because they couldn't work it out.
- [2026-09-07 15:01:24 - 2026-09-07 15:01:30] **Behnam:** They weren't sure but they didn't think he was in any danger so they sent him home after two nights.
- [2026-09-07 15:01:31 - 2026-09-07 15:01:36] **Behnam:** Um, and he seemed to get better, but then last night it's come on severe.
- [2026-09-07 15:01:36 - 2026-09-07 15:01:39] **Behnam:** So, okay, there's a lesson in it.
- [2026-09-07 15:01:39 - 2026-09-07 15:01:49] **Behnam:** You don't ignore those things and, uh, well, But he got from the point of the ambulance arriving to being in the cath lab was about 30 minutes.
- [2026-09-07 15:01:50 - 2026-09-07 15:01:55] **Behnam:** But the point where it started to now, it's dead, so don't know what the long term effect will be.
- [2026-09-07 15:01:57 - 2026-09-07 15:01:59] **Behnam:** Yeah, so I just want to help you.
- [2026-09-07 15:02:00 - 2026-09-07 15:02:04] **Behnam:** I'm here, Guro is here and we'll uh, we'll keep you posted.
- [2026-09-07 15:02:05 - 2026-09-07 15:02:05] **Behnam:** Yeah, please do.
- [2026-09-07 15:02:06 - 2026-09-07 15:02:09] **Behnam:** Grab your any guns in case he has a stay and you want to visit or anything.
- [2026-09-07 15:02:10 - 2026-09-07 15:02:11] **Behnam:** Yeah, absolutely.
- [2026-09-07 15:02:11 - 2026-09-07 15:02:12] **Behnam:** Okay, I'll let you know.
- [2026-09-07 15:02:13 - 2026-09-07 15:02:14] **Behnam:** But yeah, keep me updated.
- [2026-09-07 15:02:14 - 2026-09-07 15:02:14] **Behnam:** Will do.
- [2026-09-07 15:02:14 - 2026-09-07 15:02:14] **Behnam:** Thank you.
- [2026-09-07 15:02:15 - 2026-09-07 15:02:16] **Behnam:** I'll text you if I can't.
- [2026-09-07 15:02:16 - 2026-09-07 15:02:17] **Behnam:** Okay, bye for now.
- [2026-09-07 15:02:18 - 2026-09-07 15:02:18] **Behnam:** I.