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Welcome to Nationwide Credit Card Services.
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You'll need your account details for this call.
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If your call is about a nationwide debit card, press 0.
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For a lost or stolen credit card, press 1.
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For existing credit card queries, press 2.
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For recent applications, press 3.
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To increase a limit on your existing credit card, press 1, or for anything else, press 2.
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Did you know many of our services are available at www.nationwide.co.uk.
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Here you can raise a dispute or request an additional cardholder.
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You may also be able to self-serve if you are registered for internet banking or have our mobile banking app.
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If you are an existing card holder, you can check your balance, make a payment and request a pin reminder through our automated services which you will hear shortly.
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Welcome to Nationwide Credit Card Services.
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To help us improve our service to customers, your call may be recorded.
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If you are an existing customer, please have your Nationwide credit card to hand.
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To help us to access details on your account, please enter the 16 digit number that appears on your credit card.
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I don't know.
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To help us to access details on your account, please enter the 16 digit number that appears on your credit card.
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I don't have it.
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Please hold.
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Your call is being transferred to a member of our service team.
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We are currently experiencing high call volumes and your expected hold time is at present over 5 minutes.
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You may prefer to visit our website at www.nationwide.co.uk.
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www.co.uk or use our mobile banking app.
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Alternatively, if you wish to speak to a consultant please continue to hold and we will answer your call as soon as possible.
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Our contact center is currently busy and you may be in for an extended queue wait time.
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If you would prefer to use our call back service, which will hold your place in the queue and return your call, press one.
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Or if you would prefer to wait please press 2.
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Thank you, your callback request has been logged and we will call you back when your call reaches the front of the queue.