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Inbound call · 2026-08-28 15:11:43

ANSWERED · 1m 6s · transcript completed

Call Details

Caller +441142565900 +441142565900
Destination Behnam 124
Answered Unknown 2026-08-28 15:12:59
Route 124 freepbx

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Unknown

20 transcript lines · raw S2 · unknown

Behnam

18 transcript lines · raw S1 · automatic

Transcript

Behnam
0:01 Hello.
Unknown
0:03 Hello there.
Unknown
0:03 This is Sam calling from BMW Sheffield.
Behnam
0:06 Hi there.
Behnam
0:06 Yes.
Behnam
0:06 Thank you.
Unknown
0:08 Yeah.
Unknown
0:08 Good.
Unknown
0:08 Thank you.
Unknown
0:09 It was just a quick poll.
Unknown
0:09 It received some interesting to you looking at buying a new BMW.
Behnam
0:14 No.
Behnam
0:14 I'm not.
Behnam
0:16 I'm afraid.
Behnam
0:18 I've got one.
Behnam
0:20 I've got two.
Behnam
0:21 I don't need another one.
Behnam
0:23 It's a recall.
Behnam
0:24 I was trying to book a recall service.
Unknown
0:27 Oh, I see and it's come through as the Yeah, I'm sorry.
Unknown
0:31 Yeah, I don't know.
Unknown
0:32 It's no, it's no your fault, mate.
Unknown
0:32 Don't worry.
Behnam
0:33 If anybody on that line, I don't know.
Behnam
0:35 He always says, leave your details will ring back.
Behnam
0:38 I've done it on WhatsApp and everything I was going to come down.
Unknown
0:41 Have you managed to get it sorted now or is it still something you're trying to get done?
Behnam
0:44 Still trying to get done.
Behnam
0:46 Oh, well, that's all right.
Unknown
0:47 Yeah, of course I will.
Unknown
0:48 Yeah, I'll pop it through to to the guys in service.
Unknown
0:52 Let's give you a ring and then hopefully you'll be sorted.
Unknown
0:54 So yeah, might not have been the wrong thing to do in the end.
Behnam
0:57 No, give me another 16 months and I'll come and buy a new one anyway.
Unknown
1:00 Perfect, sounds good.
Unknown
1:01 All right, mate, I'll send them across to them now.
Unknown
1:04 Thank you.
Unknown
1:04 Cheers, bye bye.