0:01
Hello, Shiny Homes Cleaning Service.
0:04
Hi there, I'm looking for a cleaner.
0:07
Do you serve Sheffield area?
0:10
Yes, we certainly do.
0:11
Shiny Homes covers Sheffield and the surrounding area.
0:14
areas.
0:14
Are you looking for a regular cleaning, a one off clean, or perhaps something like a deep clean or moving clean?
0:22
Well, it's a regular.
0:23
I need somebody every two weeks on a Saturday morning.
0:26
Do you think you can do that?
0:28
Of course.
0:29
Fortnightly cleaning on a Thursday morning is something we can look into for you.
0:33
To check availability, could I ask for the postcode of the property you'd like cleaned?
0:39
Yeah, it's S93WX.
0:45
Thank you.
0:46
Just to make sure I have that right, is that S93WX?
0:51
And could I take your name please?
0:54
Great, thank you.
0:55
Thank you, Tony.
0:59
And is the number you're calling from the best one for the team to contact you on?
1:03
It is, yes.
1:06
Perfect.
1:07
Now just to get a better idea of the property, is it a house or a flat and how many bedrooms and bathrooms does it have?
1:15
It is a house and it's got nine bedrooms and four bathrooms.
1:21
Okay, so that's a house with nine bedrooms and four bathrooms.
1:25
That's quite a large property.
1:27
Is there anything in particular you'd like the team to know about the cleaning or any specific priorities
1:32
You have. from you because if you could tell me a joke, I would be delighted and I would definitely sign up to your service.
1:39
That's very kind of you to say, Tony.
1:42
While I'm here to make sure your home gets sparkling clean.
1:45
I'm afraid my joke telling skills are a bit limited.
1:48
However, I can certainly pass your enthusiasm onto the team.
1:52
Just to finish up the details, are there any specific areas of the house you'd like the cleaners to focus on, or perhaps any pets they should be aware of?
2:04
No problem at all, Tony.
2:05
If you're not sure about specific priorities right now, that's perfectly fine.
2:09
The team can discuss that with you when they call back.
2:12
Just confirm you're looking for a fortnightly clean at your nine bedroom house in S93WX, ideally on a Thursday morning.
2:21
Is that all correct?
2:23
Yeah, it is, yeah.
2:25
Lovely, thank you.
2:26
I've got those details.
2:28
The team will check availability for a fortnightly Thursday morning clean at your property and contact you on this number to confirm the cost and next steps.
2:36
Is there anything else you'd like to add before I pass this on?
2:39
No, that's perfect.
2:41
Thanks so much.
2:43
You're very welcome, Tony.
2:45
Thanks for calling Shiny Homes.
2:47
The team will be in touch soon to check availability and confirm everything with you.
2:51
Have a lovely day.
2:52
You too.
2:53
Bye bye.
2:58
Goodbye Tony.
2:59
Have a wonderful day.