0:02
Hello, it's TLC calling.
0:03
Is that Casanova Pizzeria?
0:05
Yes, hello.
0:08
Hi there, I'm calling to check whether you need an order today.
0:12
Yes, please.
0:16
Great.
0:16
What would you like to order?
0:19
Which pizza flour do you sell?
0:25
Let me check what pizza flour we have for you.
0:27
We stock Bravo Flower in 16 kilogram bags at £13.49.
0:32
Orion Flower in 16 kilogram bags at £11.99.
0:36
Or Maize Polenta Flower in 5 kilogram bags at £6.99.
0:40
99.
0:40
Which would be the best price you can run the Orion?
0:46
The Orion flower is £1199 per 16 kilogram bag.
0:51
That's the price I have on the system.
0:53
If you like to discuss price in favor, I can arrange for someone to call you back about that.
0:58
Okay, never mind.
0:59
Just give me five for now.
1:03
Five bags of Orion flour.
1:05
Got it.
1:06
How much cheese do you do?
1:12
For pizza cheese, we've got Elite 8020 and 6 by 2 kilogram packs at £53.
1:17
Primer 8020 and six by 1.8 kilogram packs at 4499.
1:23
Grated red cheddar in two kilogram packs.
1:26
Give me give me give me two boxes of Elite.
1:32
Two boxes of Elite 80/20.
1:35
Got it.
1:35
Anything else?
1:37
A DSL Pepsi bottles.
1:42
How many bottles of Pepsi would you like?
1:45
How many in a case?
1:49
Let me check that for you.
1:50
I cannot find that clearly.
1:52
Could you say the product name or brand another way?
1:55
Pepsi bottles is one.
1:58
1.5 litre ones.
1:59
How many are in a box?
2:04
Let me check the 1.5 litre Pepsi bottles for you.
2:07
I'm not finding that one.
2:08
Let me try a broader search for what Pepsi we have.
2:12
We've got Pepsi.
2:16
No problem.
2:17
So to confirm your order, that's five bags of Orion flour and two boxes of elite cheese.
2:23
Is that right?
2:24
Yeah, how much does it come to?
2:30
Let me get you a price on that.
2:32
Now let me add those items and get you a total.
2:35
Which elite cheese do you mean?
2:36
the Elite 100 or the Elite 8020?
2:39
8020 it was.
2:44
Perfect.
2:46
Let me get you the total.
2:47
Now let me quote that for you.
2:49
That comes to £59.95.
2:52
Is that okay?
2:53
It's okay for me if it's okay for you.
2:58
Great.
2:59
Let me confirm the delivery date.
3:00
We have you down for Friday, the 28th of August.
3:04
Does that work for you?
3:05
Is that tomorrow?
3:08
Yeah.
3:09
Oh, that's good.
3:13
Perfect.
3:14
So to recap, that's five bags of Orion flour and two boxes of elite 80/20 cheese. 59 pounds 95 delivery Friday the 28th.
3:24
I'll get that staged for the office to process.
3:27
You should be all set.
3:28
Thanks for the order.
3:29
Is there anything else I can help with?
3:31
No, thank you.
3:37
Goodbye.
3:39
All right.
3:40
Thank you for your order.
3:41
Have a great