0:00
Hello, Assisted Conception Unit, results line.
0:02
Hi there, I just wondered if you had any results for Susanna Raffraff?
0:07
Currently, the doctor has still got the notes, but I can just go and see if she's finished with them.
0:11
Can I just put you on hold for a second?
0:14
Yeah, yeah, sure, yeah, no problem.
0:15
Thank you. No problem, thank you.
1:43
I've got the notes to hand. Can you tell me your full name and date of birth, please?
1:50
Hello? Hello?
1:56
Hi, can you hear me?
1:57
Oh, I can hear you now.
1:59
Sorry.
2:00
No, that's okay. Can I confirm your full name and date of birth, please?
2:05
Yeah, it's Susanna Raffer, 16-10-84.
2:09
Okay, give me two seconds. I'm just going to have a check-through for you.
2:12
Is it a blood presence or is it what you're ringing for today?
2:14
It is, yes.
2:15
Okay. Unfortunately, that has come back at a negative level today. I do apologize.
2:20
All right. Not to worry.
2:23
No worries.
2:24
So what we'd ask is for Susanna to stop the medications and expect a menstrual bleed.
2:29
In regards to the plan going forward, we haven't got a plan just yet
2:32
because the doctor wants to review your notes just to make sure that everything's covered, basically.
2:37
Yeah, okay.
2:37
Would it be too slow for somebody to call back with a plan once that plan's been made?
2:41
Yeah, is it a day or two?
2:44
Yes, yes. So hopefully, I was hoping for today, but it may be unlikely.
2:47
So hopefully by the end of the week, somebody will contact you back.
2:49
That makes sense. Oh, sorry, you're going to contact us. Sorry, I thought you asked us to call.
2:52
Is that okay?
2:53
Yeah, yeah, that's fine. You go ahead.
2:55
Lovely.
2:55
Yeah, absolutely.
2:57
So for now, stop.
2:59
Stop those medications and expect the menstrual bleed.
3:00
bleed and i will call back hopefully ideally today but more likely in the next couple of days with a
3:05
plan to move forward okay sure all right then mrs tamhanko was looking over them uh unfortunately
3:11
it's not it's dr min wong okay okay no problem okay all right thank you for your time because
3:17
we were being looked after by mr skull that's all i don't know okay yeah it might be interesting
3:22
yeah maybe so uh the um dr min wong is just a person that's covering procedures today very
3:28
sorry and that's the reason they want to look through you know no no i'm sure they may want
3:31
to speak to dr skull because that's your consultant so thank you for letting me know
3:34
and now i'll get back in touch do you want any further patient support or counseling
3:39
or happy just to ring if you need us i don't so we'll call you if we need you that's all right
3:43
okay no problem i'll give you a call back if you're able to thanks a lot