0:00
If you record your name and reason for calling, I'll see if this person is available.
0:06
Morgan from Evlo.
0:10
Hello.
0:11
Hi, is that Benham?
0:13
Speaking.
0:14
Hi there, it's Morgan calling from Evlo, just in regards to your application.
0:17
Is now a good time to talk?
0:18
Yeah, why not, yeah.
0:20
Super. Just let you know calls are recorded for training and monitoring.
0:23
Could you confirm your postcode and date a bit for me, please?
0:25
Yeah, S728A, 24th of January, 1987.
0:30
Lovely, thank you for that.
0:31
It was just a quick courtesy call, just following your conversation with one of my colleagues
0:35
when you ran through the application.
0:37
Just let you know that your account manager has been assigned,
0:39
so your account manager will be my colleague Naz.
0:42
They're going to be running through your affordability assessment
0:44
based on these statements provided.
0:46
I just want to check, I've got these statements for the Nationwide,
0:50
the Santander Joint Account, the NatWest and the Starlin.
0:53
Are those all of the bank accounts that you have?
0:55
Yeah.
0:57
Superb, excellent.
0:58
So we should have everything we need at this stage.
1:00
then to carry out that affordability assessment so as i say your account manager will get to work
1:04
on this for you once they have got a loan option in place they'll then be back in touch to run
1:08
through your options okay all right then that's fine yeah thanks very much not a problem at all
1:13
thanks very much for your time i'll speak to you again soon no problem thank you bye