Phone Calls

Call Recording

Download .txt
Back to Calls

Outbound call · 2026-08-17 15:17:38

ANSWERED · 15m 50s · transcript completed

Call Details

Caller Behnam 124
Destination Reza 07768285384
Answered Unknown 2026-08-17 15:33:40
Route Behnam freepbx

Reassign numbers

Link caller or destination numbers to existing contacts.
Assigned

Assign Speakers

Map diarized speaker labels to people.
Needs assignment
Behnam

50 transcript lines · raw Behnam · assigned

Behnam

19 transcript lines · raw chunk0006_SPEAKER_01 · automatic

Behnam

16 transcript lines · raw chunk0010_SPEAKER_01 · automatic

Behnam

16 transcript lines · raw chunk0015_SPEAKER_01 · automatic

Behnam

14 transcript lines · raw chunk0016_SPEAKER_00 · automatic

Reza

13 transcript lines · raw chunk0007_SPEAKER_01 · automatic

Behnam

13 transcript lines · raw chunk0013_SPEAKER_01 · automatic

Behnam

12 transcript lines · raw chunk0008_SPEAKER_01 · automatic

Reza

11 transcript lines · raw chunk0004_SPEAKER_00 · automatic

Behnam

11 transcript lines · raw chunk0011_SPEAKER_01 · automatic

Reza

11 transcript lines · raw chunk0015_SPEAKER_00 · automatic

Reza

10 transcript lines · raw Reza · assigned

Behnam

10 transcript lines · raw chunk0009_SPEAKER_01 · automatic

Unknown

9 transcript lines · raw chunk0001_SPEAKER_00 · unknown

Behnam

9 transcript lines · raw chunk0007_SPEAKER_00 · automatic

Behnam

8 transcript lines · raw chunk0014_SPEAKER_01 · automatic

Unknown

7 transcript lines · raw chunk0005_SPEAKER_01 · unknown

Reza

7 transcript lines · raw chunk0014_SPEAKER_00 · probable

Behnam

6 transcript lines · raw chunk0004_SPEAKER_01 · automatic

Unknown

6 transcript lines · raw chunk0006_SPEAKER_00 · unknown

Behnam

6 transcript lines · raw chunk0011_SPEAKER_00 · automatic

Unknown

5 transcript lines · raw chunk0002_SPEAKER_01 · unknown

Behnam

5 transcript lines · raw chunk0012_SPEAKER_01 · automatic

Unknown

5 transcript lines · raw chunk0016_SPEAKER_01 · unknown

Unknown

4 transcript lines · raw chunk0004_SPEAKER_02 · unknown

Unknown

4 transcript lines · raw chunk0010_SPEAKER_00 · unknown

Behnam

4 transcript lines · raw chunk0012_SPEAKER_00 · automatic

Unknown

3 transcript lines · raw chunk0003_SPEAKER_01 · unknown

Unknown

3 transcript lines · raw chunk0013_SPEAKER_02 · unknown

Reza

2 transcript lines · raw chunk0005_SPEAKER_00 · automatic

Behnam

2 transcript lines · raw chunk0008_SPEAKER_00 · automatic

Unknown

1 transcript line · raw chunk0009_SPEAKER_00 · unknown

Unknown

1 transcript line · raw chunk0013_SPEAKER_00 · unknown

Unknown

1 transcript line · raw chunk0016_SPEAKER_02 · unknown

Behnam

0 transcript lines · raw chunk0001_SPEAKER_01 · automatic

Reza

0 transcript lines · raw chunk0002_SPEAKER_00 · probable

Reza

0 transcript lines · raw chunk0003_SPEAKER_00 · probable

Transcript

Unknown
0:01 Hello? Hi, sorry.
Behnam
0:03 I was just on the other line.
Unknown
0:05 Sorry.
Behnam
0:06 How are you? I'm alright.
Unknown
0:10 I spoke to you.
Behnam
0:14 Sorry?
Unknown
0:15 I spoke to your assistant today.
Behnam
0:17 Oh, okay, yes, very good.
Unknown
0:20 He told me to call you.
Behnam
0:22 Huh?
Behnam
0:22 He told me to call you. Yeah, is he alright?
Behnam
0:26 He's alright, yeah.
Behnam
0:27 He said you tried to reach me and he said
Behnam
0:29 you were going back, but
Unknown
0:30 he hasn't got
Unknown
0:32 a call today already.
Unknown
0:34 He never gets a call.
Unknown
0:36 Alright.
Behnam
0:38 He can do a lot, you know.
Behnam
0:40 He can do a lot.
Behnam
0:42 Yeah, he can do a lot of things.
Behnam
0:44 He can talk to me about a lot of things.
Behnam
0:46 He can ask me about my calendar,
Behnam
0:48 what things I need to do.
Behnam
0:51 He knows if I'm expecting a call.
Behnam
0:53 And he can phone people for me
Behnam
0:55 if I want to order
Behnam
0:57 lunch.
Behnam
0:58 He phones the pizzeria.
Unknown
1:00 places the order and then he does give me a message it'll be ready in 10 minutes you can
Unknown
1:05 pick it up or the delivery or whatever and the price everything you go to show me yeah
Reza
1:12 yeah have you got any friend to work for me you can do yeah if you want i can definitely set that
Unknown
1:20 up yeah all right thanks yeah you can speak every language next time try talking to him in turkish
Reza
1:27 or farsi or something yeah you can do it as well good for me yeah he said when i get to a person
Reza
1:37 he's continuously in his mind yes it is yeah yeah and i said there's a he said okay then yeah he
Behnam
1:46 said are you coming to tlc i said i may do yeah muhammad is not answering my telephone right
Reza
1:55 i think he may be
Unknown
1:57 yeah
Unknown
1:57 a bit more like retired you know
Reza
2:00 I don't know. I've got an appointment tomorrow at 11 o'clock in Leeds.
Reza
2:07 I spoke to Manon.
Reza
2:11 I just said, while I was talking, I said, have you spoken to Tomo?
Reza
2:16 He said, no, what's happening there?
Behnam
2:19 Tomo is a nice lad, you know what I mean? Nice kid.
Behnam
2:24 I made an appointment with him tomorrow to talk to him.
Reza
2:34 And he said, what's happening with the chiefs?
Reza
2:38 They're not answering even the telephone.
Unknown
2:42 I don't know about that. I'm not in the office.
Unknown
2:45 But yeah, we have to pay him for the last week's chief as soon as possible.
Unknown
2:50 I'll try to do that before you go there.
Behnam
2:53 Yeah, we'll do that before I go.
Reza
3:01 I'm going to go to TLC, just see what Tom says.
Reza
3:06 Find out.
Reza
3:07 You know, I might have to say, I don't think this is fair.
Behnam
3:14 Well, see first after you had the appointment with Manu.
Behnam
3:18 You know, do that first.
Reza
3:20 Yeah, I don't think he's spoken to Manu.
Behnam
3:23 No, he hasn't, but he spoke to Navid.
Reza
3:27 Muhammad, yes.
Behnam
3:28 No, Navid in Delacorte.
Reza
3:31 Yeah.
Behnam
3:32 Because Manu looks very old, and Navid does all the thinking and decisions.
Behnam
3:37 It's like...
Reza
3:39 Manu's in Delacorte, he's in class.
Unknown
3:43 He's broke his ribs.
Reza
3:45 His leg.
Unknown
3:46 A leg? Oh my God.
Behnam
3:48 How?
Unknown
3:49 I don't know.
Reza
3:51 I don't know, I didn't ask him.
Unknown
3:53 Okay.
Reza
3:56 Yeah, that was it.
Reza
3:57 So I'm going to go to TLC.
Behnam
4:01 see what he said yeah because you have to sort this out before the meeting yeah of course yeah
Reza
4:07 you know not of course you know yeah he just talks too much i know i know
Unknown
4:16 some of it is his style you know you're right but some of it is just the style
Unknown
4:21 he does that then for one hour he talks about concrete then for one hour he talks about pizza
Unknown
4:26 boxes and then for one hour again the sauce comes back but it's too many ideas and no but
Reza
4:32 this one what he is doing he obviously that he got support from his wife and his plan yeah yeah
Unknown
4:40 but that's not that for for him it's only one of the things in the plan yes you're right you're
Unknown
4:50 right but he's not uh only about pizza sauce maybe he's bringing that up with you because
Unknown
4:55 he sees you as the pastor
Unknown
4:56 the guy is silvery
Behnam
5:00 He's also doing that with the boxes.
Behnam
5:02 People come to show pizza boxes and he's talking,
Behnam
5:05 can you make it like this?
Behnam
5:06 Can you make it like that?
Behnam
5:07 He's got other, clearly he's got other ideas.
Behnam
5:10 He's just always got too many different directions of looking.
Unknown
5:15 That's your intention and everything.
Behnam
5:18 Yes, yes.
Behnam
5:19 And I don't think it's entirely bad intention, entirely.
Behnam
5:23 But if he sees opportunity for himself,
Behnam
5:25 anybody else's expense, he will take it.
Unknown
5:27 Like, yeah, he wants to kick us out of that,
Unknown
5:31 kick us out of the pizza night shows.
Behnam
5:34 Yes, he does, yeah.
Unknown
5:35 He wants to own it.
Unknown
5:36 He said to open a company.
Behnam
5:40 Yes.
Behnam
5:41 Yeah.
Behnam
5:42 He said that as well to me and Sarah,
Behnam
5:44 the idea being that the money comes from the other cash and carries
Behnam
5:49 and they'll be partners with it.
Behnam
5:50 But yeah, he wants to put his name in it,
Behnam
5:52 which doesn't make any sense.
Behnam
5:54 It's completely unfair.
Unknown
5:54 Yeah, but not your name, not TRC name.
Behnam
5:57 No.
Behnam
5:57 Well, one of them, yes, exactly.
Reza
6:00 Exactly.
Behnam
6:01 Yeah.
Behnam
6:01 He's got that intention, yes.
Reza
6:03 Yeah, he's got that intention.
Reza
6:05 That's an evil intention.
Reza
6:06 That's below the belt.
Behnam
6:08 It is.
Reza
6:08 It's horrible.
Behnam
6:09 It is.
Reza
6:10 I hate that.
Reza
6:11 I know.
Behnam
6:12 I know.
Behnam
6:12 Okay.
Behnam
6:13 I know.
Reza
6:14 Yeah.
Reza
6:16 One question that I want to ask you.
Reza
6:21 A while ago, before he takes his money back.
Behnam
6:26 Yeah.
Reza
6:26 He said to me, you were taking wages from there, and he didn't know, and you hadn't
Reza
6:32 told him.
Behnam
6:33 No, he knew, because he had the bank account.
Behnam
6:36 He had the bank account, and he and I were both getting the same thing.
Behnam
6:40 The same thing.
Behnam
6:41 We had clash about, from the beginning, or from early on, he once talked to his Pakistani
Behnam
6:47 accountant in Abu Dhabi Road, and he said the payroll should be with the accountant.
Behnam
6:55 Sorry, I didn't understand.
Reza
6:56 What about Abu Dhabi Road?
Behnam
6:58 He has a Pakistani accountant.
Behnam
7:00 And the accountant on Abbeydale Road did his VAT, did his wages, everything.
Behnam
7:05 He didn't understand how even exactly how does VAT work, how does wages work.
Behnam
7:10 He just relies on the accountant.
Behnam
7:13 And he said, oh, I want to get him to do it.
Behnam
7:15 And the accountant wants to charge £100 a month for payroll, things that's not necessary.
Behnam
7:23 And he started to, I don't know, suspicious, I think it was from his wife,
Behnam
7:27 you know, explaining to me and Sarah, well, no, there's no need to have the accountant do that.
Behnam
7:33 And then only then they're working out, okay, everything is clear, exposed,
Behnam
7:38 but he doesn't understand it because he never did it.
Behnam
7:41 And taking all the papers to the accountant with me, a couple of times,
Behnam
7:47 one time for a couple of hours with his accountant,
Behnam
7:49 his accountant looked through it all about the VAT and about the payroll,
Behnam
7:54 and he said, no, that's all correct, that's fine.
Behnam
7:57 There's nothing wrong, you can do it yourself because...
Behnam
8:00 Even the accountant didn't want to do it because it's weekly or monthly.
Behnam
8:04 And he always felt like everything has to go to his accountant.
Behnam
8:10 My point is, my question is, you were taking £600, he said, wages.
Behnam
8:18 And he was taking £400 at his request.
Behnam
8:21 He said, leave it like that.
Behnam
8:23 We weren't calling it wages, we were calling it as repayment from the investments that we'd made.
Behnam
8:30 And when I was doing that, my investment was much more than his.
Behnam
8:37 How much did you put in this house?
Behnam
8:43 When did he take all the money?
Behnam
8:48 I don't know, last summer, last autumn?
Behnam
8:51 No, no, finished in January.
Behnam
8:52 Finished in January.
Behnam
8:53 Started in autumn, finished in January.
Unknown
8:58 And he always...
Behnam
9:00 It was made obvious what is going on.
Behnam
9:02 It's because he put in from the beginning about $50,000 to $70,000.
Behnam
9:08 $50,000, $70,000, but then he didn't pay for the shopping from his shop.
Behnam
9:13 It was much more than the money that I was taking.
Behnam
9:17 His shopping was much more.
Unknown
9:19 And I struggled to put money.
Unknown
9:21 I put $30,000, $40,000, $50,000.
Unknown
9:23 Within about four months, I'd overtaken him a lot by how much I put in.
Unknown
9:29 A lot.
Behnam
9:30 And he saw this shop, and then he starts telling me,
Behnam
9:34 I want to buy, we want to buy this one.
Behnam
9:37 I want to buy a container of this, a container of that.
Behnam
9:39 Good ideas, but it needs a lot more money.
Behnam
9:42 And he says to me, can't you borrow against your house?
Behnam
9:44 Can you ask your family to give you more money?
Behnam
9:47 Expecting me to put in more.
Behnam
9:49 And he says, because I'm doing other business as well,
Behnam
9:52 I'm trying to have some other shop and things like that.
Behnam
9:55 And I said, no, I cannot invest the money.
Behnam
10:00 And he said, no, I cannot.
Behnam
10:00 He wants me to raise money from family and from my house,
Behnam
10:05 and then he wants to have half the benefit of it.
Behnam
10:11 So we separated it, paid him over three months,
Behnam
10:17 and he's just since then an employee.
Behnam
10:20 But his job's supposed to be all commercial things,
Behnam
10:24 the customers, suppliers, all those people who come in
Behnam
10:28 and want to talk for ages and things like that.
Behnam
10:30 He doesn't do any of that.
Behnam
10:32 Just always, I want to get a few pallets of this and a few pallets of that,
Behnam
10:38 but you're not buying it, and I can't because I spend all the money.
Behnam
10:42 And when he was getting his repayment,
Behnam
10:46 from when we agreed, he was not crazy, very, very,
Behnam
10:50 oh, when am I going to have that?
Behnam
10:52 When am I going to have this?
Behnam
10:53 When am I going to have that?
Behnam
10:56 He could see that the business needs cash to keep,
Behnam
10:59 and he'd be like,
Behnam
11:00 rolling over but we wanted it as fast as possible we agreed over 500 pounds a week and so on and uh
Behnam
11:08 he said he's doubtful if he can get it because the company's cash flow is not amazing never could be
Behnam
11:15 amazing at that point and he goes to the customers who he's befriended everybody talking to everybody
Behnam
11:22 finding out everybody's business how they're making money what they're doing and he says to
Behnam
11:27 them don't pay your bill to tlc pay to me so he could ensure he got his money even in the morning
Behnam
11:34 we should have that money the customers are not paying we should have the money in the company
Behnam
11:39 and he can get paid at the end of the day you can make pay our bills but no because he's diverting
Behnam
11:44 the money to himself you know and after that i revoked his power to make payments and everything
Behnam
11:51 from the bank still ostensibly his position now is supposed to be like salesman and he's
Behnam
11:59 his situation is
Behnam
12:00 He says, well, I cannot do anything because you don't want to buy lots of stuff.
Unknown
12:04 You don't have the stock to sell.
Behnam
12:07 Exactly.
Behnam
12:10 But there was a point where there was £200,000 equity there.
Behnam
12:14 But he wanted it back.
Behnam
12:16 And he still wants to earn himself something here and there.
Unknown
12:20 And he drops back everything, doesn't he?
Behnam
12:23 More than everything, yeah.
Behnam
12:24 Plus what would be his salary.
Behnam
12:26 Yeah, he's done very well already.
Behnam
12:28 More than very well.
Behnam
12:29 So he's not hard done by.
Behnam
12:33 Yeah, he's got nothing to...
Behnam
12:34 Of course he will complain, but he's got nothing to actually concrete to mourn about.
Behnam
12:40 Because he's done very well.
Unknown
12:44 So if he complains, what you said to me, you know,
Unknown
12:55 we can tell him and say we call it a day.
Behnam
12:58 Thank you.
Behnam
12:58 Yeah, yeah.
Behnam
12:59 I think sooner or later.
Behnam
13:00 I mean, this is my intention, but let's deal with the source first in a careful way.
Reza
13:06 We have a big problem with the source.
Reza
13:09 The source is one container in three months short term.
Behnam
13:13 Yeah.
Reza
13:14 Number one.
Behnam
13:16 Two, he's coming to that meeting.
Behnam
13:20 Yeah.
Reza
13:21 In that meeting, we should look united.
Behnam
13:28 Absolutely.
Behnam
13:29 Yeah.
Reza
13:30 So I don't want to say anything to him before that meeting.
Behnam
13:35 No, that's what I'm saying.
Behnam
13:36 Don't do that yet.
Behnam
13:37 But we need to shore up the position and understand the alliances that exist with the other cash and carries,
Behnam
13:44 because he's the one who has been doing all the talking to them.
Reza
13:47 Yeah, it's only Mohammed.
Behnam
13:49 Yeah, but my point is, it's not Mohammed.
Behnam
13:52 I'm not even sure how much Mohammed is involved, because it's not Mohammed, it's his son.
Reza
13:56 Probably his son.
Behnam
13:57 Yeah.
Behnam
13:59 Yeah.
Behnam
14:00 He can't reach Muhammad himself.
Reza
14:02 That's why I'm seeing Akbar
Reza
14:07 to tell me about Muhammad's business.
Reza
14:11 And if he's not answering me,
Reza
14:13 I'll make Akbar to call him.
Behnam
14:16 Yeah, yeah.
Behnam
14:17 Because Muhammad is very retired.
Behnam
14:20 Manoah, no.
Behnam
14:20 I think that Muhammad is very much
Behnam
14:26 retired from worrying about all that kind of thing.
Behnam
14:29 Because if you can't reach him,
Behnam
14:31 and Damoun definitely is not speaking to Muhammad.
Reza
14:33 When I spoke, when I went there,
Reza
14:36 he was telling me what to do,
Reza
14:38 and he said, okay.
Behnam
14:40 Maybe, yeah.
Behnam
14:40 Yeah, yeah, yeah.
Behnam
14:41 But I don't think that Damoun
Behnam
14:42 has spoken to Muhammad either.
Behnam
14:44 So if you can get direct to Muhammad,
Behnam
14:46 that's the best way.
Behnam
14:47 Yeah.
Reza
14:49 I'm seeing Manoah so that he can phone
Reza
14:52 in front of me to Muhammad.
Reza
14:55 Okay.
Behnam
14:56 Okay.
Reza
14:57 Good for him.
Behnam
14:58 Okay.
Behnam
14:59 Okay.
Behnam
14:59 Okay.
Behnam
15:00 and we'll see how that goes.
Unknown
15:01 Are you going home today?
Behnam
15:03 Yeah, of course, but not yet.
Unknown
15:07 I'm not there.
Behnam
15:09 Yeah, yeah, yeah, she's all evening, yeah.
Behnam
15:12 Yeah, I'll come round.
Behnam
15:14 I'll come round.
Behnam
15:15 Okay, then, okay, thank you.
Unknown
15:17 I'm going to ask you to see him.
Unknown
15:20 Yeah, yeah.
Unknown
15:22 And I'll just listen to him, that's all.
Behnam
15:24 Yeah, yeah, yeah, good, yeah.
Behnam
15:26 If you can record it, it's even better,
Behnam
15:28 but it's not easy to do it.
Behnam
15:33 Uh, because we'd better analyse it afterwards, you know.
Behnam
15:37 Yes.
Behnam
15:38 Never mind, anyway, yeah.
Unknown
15:40 Okay, then, I don't know how to record it, to be honest.
Behnam
15:43 No, I'll sort that with you later, we'll do something, yeah.
Behnam
15:48 Okay, for future, okay, bye-bye.