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Inbound call · 2026-08-07 17:02:39

ANSWERED · 4m 51s · transcript completed

Call Details

Caller +447943547775 +447943547775
Destination Behnam 124
Answered Unknown 2026-08-07 17:07:38
Route 124 freepbx

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Unknown

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Behnam

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Behnam

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Behnam

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Behnam

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Behnam

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Transcript

Unknown
0:01 Hello.
Unknown
0:02 Hello, you okay?
Behnam
0:03 Yeah.
Unknown
0:05 It was work, sorry, I was messaging, but you're not replying, I just don't know why.
Behnam
0:08 Oh, sorry.
Behnam
0:09 I don't know what we've got in mind.
Unknown
0:12 Well, if you're here, I'm going to make the chicken and bread crumbs, but if you're not,
Unknown
0:16 I'm not going to bother you.
Behnam
0:17 Well, I'm going to be a while.
Behnam
0:19 Adam has just arrived now to do some more work, and we're not going to do anything tomorrow,
Behnam
0:23 so they can't come tomorrow because we're busy until Sunday.
Behnam
0:27 They'll start, it'll be at least two hours when they start making concrete.
Behnam
0:32 So, and I've had pizza about three.
Behnam
0:35 I'm absolutely stuffed.
Behnam
0:38 I don't really fancy, it's hard to re-dive in it anyway.
Unknown
0:42 Okay.
Unknown
0:43 All right.
Unknown
0:44 I don't know.
Behnam
0:44 I mean, it's up to you.
Behnam
0:46 If you want to make that, I'll have it when I get in, but I'm not in that.
Unknown
0:50 You want to make that anyway, but...
Behnam
0:52 Yeah, that's all right.
Behnam
0:52 It's okay.
Behnam
0:53 Don't make it then, yeah?
Behnam
0:55 It's all okay.
Behnam
0:56 Are you okay?
Unknown
0:57 Yeah.
Unknown
0:58 Yeah.
Unknown
0:58 Yeah.
Behnam
0:59 I should confirm to you that the...
Unknown
1:00 actually booked those tickets because they're not
Unknown
1:02 very reliable.
Unknown
1:05 Has she confirmed to you that they've
Unknown
1:06 actually booked those tickets?
Unknown
1:08 No, but I don't know what to say.
Unknown
1:10 She's just, you know,
Unknown
1:12 she's just with work something.
Unknown
1:15 What happens here?
Unknown
1:16 I sent him
Unknown
1:19 links and explanation and he just
Unknown
1:20 said, oh, I don't know about it. She's going to
Unknown
1:22 do it tomorrow.
Unknown
1:25 Tomorrow? I mean, he said that
Unknown
1:26 last night, so.
Unknown
1:28 Yeah, she hasn't done it and
Unknown
1:30 she, I don't know,
Unknown
1:32 she didn't say anything.
Unknown
1:33 She said she tried to do it this morning.
Unknown
1:36 Check it out, Anna.
Unknown
1:37 She said she tried to do it in the morning
Unknown
1:40 but baby was crying and I think she's
Unknown
1:42 stressed with work with some things.
Unknown
1:43 Oh, yeah, because we were with her all day, I forgot.
Unknown
1:46 Oh, she's received a complaint.
Unknown
1:48 Yeah. For what?
Unknown
1:49 I don't know, some people have been
Unknown
1:51 annoying. She's had to refer them, not
Unknown
1:53 to refer them, but she's been asking for
Unknown
1:54 safeguarding because the kids keep coming with
Unknown
1:56 bruises and all over.
Unknown
1:58 So the complaint's again.
Unknown
2:00 She's crying.
Behnam
2:00 They complain that she keeps bringing Julia there
Unknown
2:03 when it's not allowed.
Behnam
2:05 It's going to be obvious that it's a malicious complaint.
Behnam
2:08 It's not a genuine one, you would think.
Behnam
2:11 Who is Melissa?
Behnam
2:13 Malicious.
Behnam
2:14 It's a malicious complaint where someone...
Behnam
2:17 Malicious.
Unknown
2:18 I don't know.
Unknown
2:20 Melissa, one of the teachers or something.
Behnam
2:22 I thought you said Melissa.
Unknown
2:23 Yeah, yeah, it's because she brings Julia
Unknown
2:26 and so it's an order.
Unknown
2:27 It's a malicious complaint and it should be obvious.
Behnam
2:32 Like when the health inspector comes to TLC
Behnam
2:34 and he says, oh, I can see that was clearly a malicious complaint.
Behnam
2:37 Like when the customer says something
Behnam
2:39 but they've got no evidence.
Unknown
2:40 It's not exactly...
Unknown
2:42 That's what I was asking her
Unknown
2:43 because it's not technically allowed that
Unknown
2:44 because she's not early years.
Unknown
2:48 She's six years old
Unknown
2:49 and they just want to make problems for her
Unknown
2:54 because she's been asking them questions
Unknown
2:57 and they've not referred them to social services,
Unknown
2:59 those people.
Unknown
2:59 Oh, fuck.
Unknown
3:02 they've had to inquire about
Unknown
3:04 our things at home,
Unknown
3:05 they have to see if there are any rules in place,
Unknown
3:07 I don't know.
Behnam
3:09 Everything like that is very strictly
Behnam
3:12 documented procedures,
Behnam
3:13 so as long as you're doing that, you don't have to worry.
Unknown
3:16 Yeah, the procedures, but
Unknown
3:17 she's bringing Julia, even though
Unknown
3:19 I don't think she asked her,
Unknown
3:22 she's like, oh, well,
Unknown
3:23 we have insurance, I have insurance,
Unknown
3:25 she says, for her to be there,
Unknown
3:28 but
Unknown
3:29 it's an early
Behnam
3:31 education. It's the wrong room, and also
Unknown
3:33 the numbers might
Behnam
3:35 not add up for adults,
Behnam
3:37 children and stuff. And she says
Unknown
3:39 she's with me anyway, like she's not even teaching,
Unknown
3:41 you know, it's like she's the head teacher.
Unknown
3:43 Yeah. So I don't know.
Unknown
3:44 Oh, well. It's a grey area, it seems, so she's
Unknown
3:47 with me. No problem.
Unknown
3:49 We'll find out more tomorrow.
Unknown
3:50 Well, yeah, I hope so, the book.
Unknown
3:53 She's also stressed because
Unknown
3:54 Julia wasn't sleeping
Unknown
3:56 and she's tired, and she's like,
Unknown
3:58 oh, another date. I mean, she says, oh, we'll see.
Unknown
4:00 tomorrow see you tomorrow i don't know how to do it coming so i'll check with you nothing don't
Unknown
4:05 it doesn't matter i know that's what i'm thinking so well we can have it might be even easier
Unknown
4:11 because it was crying most of the time together okay she's uh oh yeah and the girls enjoyed it but
Unknown
4:23 they're all good i'm going to the other side of the new classes looking at it yeah magic yeah
Unknown
4:30 she calls them magic glasses yeah they are magic yeah so so yeah he's excited for tomorrow so we'll
Unknown
4:38 see i need that yes all right i don't know how long you tonight then done all right