0:01
Hello?
0:02
Hi, is it Ben?
0:04
Speaking.
0:05
Hi, I'm calling from LWT Dental Care.
0:07
Hope you're okay.
0:08
Yes, thank you.
0:09
How are you?
0:09
Good.
0:10
So it's just, you know, Aramis, his sister,
0:15
we just want to register her and book her an appointment.
0:17
Are you able to do that?
0:19
Yeah, absolutely, yeah.
0:21
So bear with me.
0:22
I'll just put it on Aramis' family.
0:25
And can I get her first name?
0:27
Yeah, just put it with me a second.
0:29
I'll find it.
0:30
No problem.
0:33
Yeah, it's Demante, D-E-I.
0:36
D-E-I.
0:38
Yeah, Delta Echo Indigo.
0:39
Yeah.
0:41
Mike Alfred, November.
0:43
And the same surname.
0:48
Tango Echo Demante.
0:51
Say that again for me, Ben.
0:53
So D-E-I-M-A-N-T-E.
0:57
T-E.
0:58
T-E, Tango Echo.
1:03
thank you and is it flat g number three she lives at as well no no no it's uh do you want
1:11
the postcode first uh yeah i'll have the postcode uh s25 yep to qe right queen elizabeth qe
1:26
41a northern hill and can i get the address yeah 41a northern hill dinnington 41 and what was that
1:43
road 41a lord dennis hill l-o-r-d-e-n-s oh lord and hill yeah thank you 41a not 41
1:56
perfect 41 and can i get her date of birth
2:00
1-7-11-November-96.
2:08
That's one day before mine, that.
2:10
Is it?
2:11
Yeah.
2:11
Oh, yeah, because his is the 13th.
2:14
Oh, yeah? No way.
2:17
That's 11th of November, 9-10.
2:18
Because of that, when we came in, he said it's the day after mine, so, yeah.
2:21
Yeah, 11th of November, 96.
2:24
More world.
2:26
And just, does she have a phone number?
2:36
Yeah, 1-7-3-9-8.
2:40
9-1-1
2:43
yep
2:44
or 180
2:46
yep
2:47
and does she have an email
2:49
one second
2:50
you know
2:51
the surname
2:52
I think you might
2:52
you put that down
2:53
as the same as him
2:54
yeah
2:55
but it's actually
2:56
slightly different
2:57
it's slightly different
2:58
because they changed
2:59
the endings
3:00
if it's a boy or a girl.
3:02
So he's Kavalioskas.
3:04
Yeah.
3:05
And she's Kavalioskaite,
3:07
which is the same way.
3:09
Instead of the S, it's I...
3:11
Sorry.
3:12
Instead of the S on the end, it's I-T-E.
3:14
I-T-E.
3:16
Perfect. Thank you.
3:18
That's all right.
3:19
And then the email is...
3:20
It's called D-Kavalioskaite.
3:24
So D-K-A-V-A-L-I-A-U-S-K.
3:30
A-I-P-T.
3:32
Perfect.
3:33
And it's all in lowercase?
3:35
Yeah, all lowercase.
3:36
664.
3:38
664.
3:39
At gmail.com.
4:02
lovely that is all sorted all the details are now on there perfect am i right to book an appointment
4:08
and you can pass it on to her gone yeah i think so she works for us i can check her work calendar
4:15
anywhere and she's doing good so whenever you got i can do next tuesday uh the 11th yeah 11 45
4:41
yeah that's good i think just bear with me one second i'm just getting carried up sorry
4:47
i think here's the situation uh i don't think that'll work actually no problem
5:00
I could do the Wednesday, the Thursday.
5:06
Yeah, the Wednesday.
5:10
Wednesday, yeah.
5:12
After about one would be great.
5:14
After what, sorry?
5:16
After one thing.
5:18
So the next one I've got after that is quarter past two, 2.15?
5:21
Yeah, go on.
5:23
Lovely, that's booked for 2.15 and that's next Wednesday, the 12th of August
5:28
and I'll send her an email confirmation.
5:29
She'll get that message two days before as well.
5:32
Perfect.
5:35
Okay then, thanks very much.
5:36
And if it's not all right, we'll ring you up and change it.
5:39
No worries.
5:40
Yeah, okay, sorry.
5:41
Thanks a lot.