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Transcript #7203

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Status: completed · Language: en · Source: Office Audio · Captured: 2026-06-01 16:13:50 · Find customer service as well, maybe, you know. Try to give us the address. Hi, it's TLC. Good, thanks. How are you? You

Behnam

Find customer service as well, maybe, you know.

2026-06-01 16:13:54 - 2026-06-01 16:13:56
Behnam

Try to give us the address.

2026-06-01 16:13:57 - 2026-06-01 16:14:03
Unknown

Hi, it's TLC.

2026-06-01 16:14:04 - 2026-06-01 16:14:05
Unknown

Good, thanks. How are you?

2026-06-01 16:14:07 - 2026-06-01 16:14:08
Unknown

You're welcome.

2026-06-01 16:14:14 - 2026-06-01 16:14:14
Damoon

Multicolour complaints, there's other things.

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Behnam

But the complaint is the claims, the complaint, not the cover.

2026-06-01 16:14:19 - 2026-06-01 16:14:23
Behnam

You know, it's the claims you want to complain about, not the multicolour.

2026-06-01 16:14:24 - 2026-06-01 16:14:28
Behnam

I think the one around the business person,

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Behnam

the claims about the claims department.

2026-06-01 16:14:31 - 2026-06-01 16:14:33
Behnam

You can't complain about the claim.

2026-06-01 16:14:33 - 2026-06-01 16:14:34
Behnam

Yeah, yeah, yeah.

2026-06-01 16:14:39 - 2026-06-01 16:14:42
Unknown

I've got both, so which one would you like?

2026-06-01 16:14:46 - 2026-06-01 16:14:48
Behnam

Like I said, yeah, yeah, yeah.

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Unknown

I have sales and service, but, you know,

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Damoon

I give you the total insurance and you don't have to have the money to do that.

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Damoon

17.

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Damoon

I think maybe just for a female that only gave me two customer claims

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Damoon

and...

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Behnam

Yeah.

2026-06-01 16:15:19 - 2026-06-01 16:15:20
Damoon

Complaints, complaints, yeah.

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Damoon

And make it clear in the message that you're making a complaint.

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Behnam

You're raising a complaint.

2026-06-01 16:15:26 - 2026-06-01 16:15:27
Unknown

Yeah.

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Damoon

You started your complaint department.

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Behnam

Mm-hmm.

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Damoon

Started the dear complaint department.

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Behnam

Yeah.

2026-06-01 16:16:19 - 2026-06-01 16:16:19
Damoon

This is the one .

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Unknown

Hi, it's TLC.

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Damoon

This is written by .

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Behnam

Yeah.

2026-06-01 16:16:36 - 2026-06-01 16:16:37
Damoon

Good.

2026-06-01 16:16:37 - 2026-06-01 16:16:37
Damoon

Not all, but...

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Damoon

Three teams, yeah.

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Unknown

Two leg of bone, yeah.

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Unknown

One yogurt, yeah.

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Behnam

Yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah.

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Behnam

Six.

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Unknown

Yeah.

2026-06-01 16:17:32 - 2026-06-01 16:17:32
Behnam

Yeah.

2026-06-01 16:17:34 - 2026-06-01 16:17:35
Behnam

Yeah.

2026-06-01 16:17:37 - 2026-06-01 16:17:37
Unknown

You don't have to go down, okay?

2026-06-01 16:17:37 - 2026-06-01 16:17:38
Unknown

Yeah.

2026-06-01 16:17:38 - 2026-06-01 16:17:38
Behnam

Yeah.

2026-06-01 16:17:41 - 2026-06-01 16:17:42
Behnam

Yeah.

2026-06-01 16:17:47 - 2026-06-01 16:17:47
Behnam

Yeah.

2026-06-01 16:17:49 - 2026-06-01 16:17:50
Behnam

Yeah.

2026-06-01 16:17:52 - 2026-06-01 16:17:53
Behnam

Yeah.

2026-06-01 16:17:55 - 2026-06-01 16:17:56
Behnam

Yeah.

2026-06-01 16:17:56 - 2026-06-01 16:17:57
Damoon

I informed you basically the day after, the morning day after, so...

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Behnam

Shall I change it?

2026-06-01 16:18:04 - 2026-06-01 16:18:06
Behnam

No.

2026-06-01 16:18:07 - 2026-06-01 16:18:07
Damoon

The day after.

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Damoon

Yeah.

2026-06-01 16:18:08 - 2026-06-01 16:18:09
Damoon

Just I informed you of the incident.

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Damoon

The following day, yeah.

2026-06-01 16:18:11 - 2026-06-01 16:18:12
Behnam

Oh.

2026-06-01 16:18:13 - 2026-06-01 16:18:13
Damoon

The following day.

2026-06-01 16:18:13 - 2026-06-01 16:18:15
Damoon

The following day.

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Behnam

Hi, it's TLC.

2026-06-01 16:18:16 - 2026-06-01 16:18:27
Unknown

Good, thank you.

2026-06-01 16:18:28 - 2026-06-01 16:18:29
Unknown

How are you?

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Unknown

Yes, what can I get for you?

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Unknown

Yeah.

2026-06-01 16:18:36 - 2026-06-01 16:18:36
Behnam

Yeah.

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Unknown

Yeah.

2026-06-01 16:18:39 - 2026-06-01 16:18:39
Unknown

Yeah.

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Diarization Windows

Behnam

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Segment 1
Unknown

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Segment 2
Behnam

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Segment 3
Unknown

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Segment 4
Behnam

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Segment 5
Damoon

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Segment 6
Unknown

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Segment 7
Unknown

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Segment 8
Damoon

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Segment 9
Unknown

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Segment 10
Damoon

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Segment 11
Behnam

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Segment 12
Unknown

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Segment 13
Behnam

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Unknown

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Segment 15
Behnam

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Unknown

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Segment 17
Behnam

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Segment 30
Behnam

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Segment 31
Damoon

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Segment 32
Behnam

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Segment 33
Behnam

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Segment 34
Unknown

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Segment 35
Damoon

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Behnam

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Segment 37
Behnam

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Segment 38
Behnam

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Segment 39
Damoon

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Segment 40
Behnam

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Segment 41
Damoon

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Behnam

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Segment 43
Behnam

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Segment 44
Damoon

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Damoon

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Unknown

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Segment 47
Behnam

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Segment 48
Damoon

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Segment 49
Behnam

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Segment 50
Damoon

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Segment 51
Behnam

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Segment 52
Damoon

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Segment 53
Damoon

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Segment 54
Damoon

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Segment 55
Unknown

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Segment 56
Damoon

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Segment 57
Unknown

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Segment 58
Damoon

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Segment 59
Unknown

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Segment 60
Damoon

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Unknown

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Segment 85
Damoon

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Segment 88
Behnam

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Segment 92
Damoon

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Segment 93
Damoon

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Segment 94
Behnam

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Segment 95
Damoon

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Segment 96
Damoon

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Segment 104