And the thing is, and for, so at the moment I don't have any option, I have to collect the car, I mean, you need to collect the car, I mean, move the car from main dealer.

But yesterday your colleague told me you have two days to arrange to give us address to bring the car from your, arrange with your recovery company or whatever it is.

Do you have anything for that or do you know if you could get more time because you can't come?

No, they can't.

But you're going to need to get it moved now, so yeah, so we just need to know, you know, home address or, you know, we can take it to your chosen garage, so.

Okay, right then. So just, just can you just hold on for a 30 second, one minute please, just discuss something.

Well, you don't need to decide right now, if you decide tomorrow or, a Friday would be okay as well, I think.

That would be fine, because obviously that's no Friday underneath.

Okay, Friday latest, I need to give you the address for the garage is going to for inspection.

Okay, and is it the same number you rang me on? Could I call back on this number?

Yes, you can.

And just call the, yeah.

Oh, the other question, sorry, which is important.

Obviously the insurance, it just finished and just we renew the insurance.

Policy for this car, but obviously with this situation, I can't use the car and I have two weeks cooling time to cancel the insurance because if it's going to garage and see what's going to happen.

So if I cancel the insurance, still I can carry on with the complaint and carry on with the case.

Yeah, you can be still valid, you don't have to be in charge with that, so that's to be valid.

Yeah, okay, that's the things.

Okay, I don't need to be sure with you.

Do you think any questions are worth to ask?

No, just what was the other one?

The ECU and something to do with the?

Airbags.

Airbags.

So is it just, what's that JLR you mentioned with the fault of the car?

Is it just the final thing? That's the main dealer, the JLR. Oh, you mean that's JLR, the name of the main

dealer. Okay, so the default, the last things is fault which is cause of this

car is not moving is ECU fault. Yeah. That's what you have. Yeah, it's an airbag ECU fault is what it says.

Okay. And if I want to for time being obviously you're gonna send us report if

I want to ask about the main dealer from the main dealer to give us the

diagnose or give us the report and everything else so if I just write them

bring them and just they would they would give us give me information right

or they give your authority I don't know. Okay.

All right then and

Okay.

the thing is for the first repair I paid obviously 650 for the excess and still

my car didn't fix and comes to this conclusion and that is stand as I paid

for the first time they fix the car

because that's the other thing okay so it's just like this if I it's all

finished and I paid that 650 and the car hasn't been fixed access and then we

have to wait for the customer service to get back to us and then meantime if you

could get any report just pass it to you and see what's happening

you

yeah that's all okay I'll call you back by Friday to arrange to move the car

from main dealer okay so I'll try to find them okay and I have to wait for

enterprise to call me

you