Yes, yes, yes, okay, yes.

So yeah, he inspected the vehicle

at the main dealer in Sheffield,

and the vehicle airbag control ECU,

which is mounted under the central console

between the T-JLR, and the airbag ECU fails.

So the images of the accident to the main dealer

in relation to it just got them to have a look

at the pictures, and they acquired the damage

that was sustained from the accident.

So he also then went on forums, on JLR customer forums,

and it appears that it's actually a common fault

on some JLR customers.

JLR vehicles.

So that was his finding, simulation to it.

So unfortunately, we wouldn't cover it

and do this for policy, unfortunately.

Really sorry.

The thing is, what has happened during the first time

they were fixing the car in Germany repair center,

so they had some difficulties.

And as I said, they called me and they asked me

if the sensors were working all right,

and this stuff, because first they couldn't fix the sensors,

and they had some issue with those.

And the other thing is, obviously,

they were thinking to send it to the main dealer

at that point, and when they brought the car back,

even the person who brought the car back,

my wife was there and asked,

check if the door did open or something like this,

but obviously my wife didn't know anything.

And as I explained, the first time I wanted to use the car,

the driver's door, it stayed locked.

And I reported that to Germany garage.

But the only things I used,

basically I could just ask them not to come to take the car back.

But the door eventually opened,

and then next time when I drive the car,

that thing happened.

And so it can't be coincidence.

And obviously you mentioned the airbag,

ECU airbag, which could happen with the accident and the heat.

And pressure the car get,

but possibly it just didn't come out at that time.

Or the other thing is,

while they're fixing and connecting those sensors,

maybe something happened that,

because this is not wear and tear,

and it related to airbags and ECU.

So all these, when the pressure comes,

but it's not showing it straight away,

or maybe they couldn't diagnose it,

that because they had some issue.

And obviously that,

when the door didn't open,

and it stayed locked,

that shows it's something with computer,

didn't order correctly to the car.

And this is completely unfair.

And this is something like,

you've got all the search and research that could happen

by wear or tear or some issue would happen

with sort of this car after sometimes.

But it could happen.

This is not,

but we had an accident,

and you've been repairing this.

And they come to that diagnose like few weeks ago,

which that ECU has got issue.

And then suddenly waited,

I don't know, maybe they've been...