claim department and they they couldn't get any updates because the lady on the phone she said

she sent email to that department but it seems there wasn't any updates it was uh it was friday

but then i haven't heard anything do you have any updates or

are they not dealing with you oh they said they're not dealing with the

pod as a accident place who said that so what's gonna happen there now so why insurance didn't

inform me because up to there it's just like so i need to collect the collector

card on trips from there how is possible because the fault is coming after uh after accident and

after repair and before that it wasn't anything any sign or anything after that yeah but obviously

they they need to give me update and they need to discuss with me i can't just go collect the car

and they need to arrange for courtesy car repair return return and these things because they kept

it for a long time and they just go on and off

no i don't i don't accept that

literally it's caught when an accident it went to repair it came back and it got loads of faults on

it so exactly now they're saying they're not doing it as a car insurance claim once are it

somebody's gonna do it because there were no problem here before

i mean

for you though well i've said that your dad said well i'll go and complete that way

and then you can come with me right and i said well that's all right

if arabus is happy going with you then i'm happy that you can go with you well if the customer comes

to be on top of it until they don't take all that stuff for tomorrow.

And then if we go round to the marmite then we're going to have to put three of our stuff away.

Well, I mean, you just chuck it in, it's only big isn't it?

Yeah, I mean, Rathalm's still involved with all that, that's his first drop in it.

Yeah, I've got stuff I'm trying to get through Rathalm.

Do you have a few beers there?

Yeah.

Because they don't eat it, it's so, like, talkative.

Yeah.

And this man got on.

Oh my god, Sarah.

I'm trying to keep a straight face and Rathalm kept looking at me and I just finished out laughing.

So, the three seats here is like insane.

Right, right.

If I was here there was a chair, then there was Rathalm, this man got on.

They're assholes, they are.

They said, no, they found the fault is nothing to do with accident.

Right, so why?

If it's not with accident, it happened during the repair.

Yeah.

If they don't want to accept it, who can prove it?

Exactly.

Because he was in there and after came out from there after one day, same day.

Yeah.

The door didn't open, had same issue and they locked out everything without having anything.

It just can't go by itself with no issue and it's been there.

How can I find out what they've done?

Yeah, exactly.

And they just make a decision, no default.

And how did it just come to this conclusion after these many days?

So, who are you going to speak to then?

This was repair center.

They updated them.

They said the engineer said you have to go to collect your car from main dealer because they wouldn't carry on.