Thank you for calling Bristow and Suter.

Please note that calls may be recorded for training and monitoring purposes.

For information on our privacy policy, please either visit our website bristowsuiter.co.u/s.

co.uk/pay or speak to an advisor.

Please enter our reference number followed by hash.

12356912.

Ensure your to ensure your call is direct.

directed correctly, please select from one of the following two options.

To make a payment by card, press one.

For all other inquiries, press two.

If you have received contact from an enforcement agent in the last 24 hours, press one.

If you are an employer ringing regarding an attachment of earnings order, press two.

For council tax, press three.

For penalty charge notices and parking related debts, press four.

For non-domestic rates, non-domestic rates, business improvement related debts and commercial rent, press five.

Good afternoon.

So to Catherine, can I take the name on the account please?

Yeah, it's TLC solutions limited.

Thank you.

And the current address and postcode please.

21a Kimberley Street S9 through WX Sheffield.

Can I ask who it is I'm speaking with today?

Yeah, it's Benham Refrain.

Okay, thank you.

That's fine.

Okay.

Are you one of the directors?

Uh yes.

Yeah.

Okay.

Thank you.

And the number you're calling from, I presume is your phone number?

It is.

Yeah.

Okay, so how can I help?

Uh, just wonder, can I check what the situation is with the account, what the balance is?

I mean, we were paying £500 every Friday and like, well, he told me we should have paid the last one by I'm doubtful because I think there was some additional.

Yeah, so the, yeah, current

Balance is

£1,587 exactly.

Really?

Okay.

All right.

All right, so we didn't pay on Friday last week, I think.

Uh, so I'll pay tomorrow to get it sorted in three.

What was it?

158 1587?

So balance is 1587, yes.

Okay.

So we're going at £500 a week and I'll pay.

Are there any pence or anything to round it off?

Um, no, it's just.

No. 15, 15, exactly.

Okay.

So I'll send 587 in the morning, um, and then leave a thousand.

Yeah, that'd be by

Card or via a bank.

Funds for?

Uh by card.

I've got a link that the Airport's Malaysian gave me a while.

So I'll just use that.

I think so.

Okay.

So all right.

It's fine.

Okay.

Yeah.

that's fine.

I'll send you another link anyway because there's 1st May, it's fine but I'll send you an up to date list.

I have to copy

It and change something in it for the amount each time and it's a little confusing.

Um yeah, this one's different.

This one will just be a plain link that you just go share online and tell you what you want to do.

Okay.

That's much better.

Yeah.

Thanks very much.

Thanks you have.

Thank you.