Transcript Detail

Transcript #5125

Playback

Status: completed · Language: en · Source: Office Audio · Captured: 2026-05-21 11:58:48 · So Peggy's one's early. You can put it first drop one time. It's not been picked yet, has it? No. It's an RMS MRI, yeah?

Behnam

So Peggy's one's early. You can put it first drop one time.

2026-05-21 11:58:51 - 2026-05-21 11:58:57
Behnam

It's not been picked yet, has it?

2026-05-21 11:59:01 - 2026-05-21 11:59:03
Behnam

No.

2026-05-21 11:59:03 - 2026-05-21 11:59:04
Behnam

It's an RMS MRI, yeah?

2026-05-21 11:59:04 - 2026-05-21 11:59:06
Behnam

Yeah. No, RMS is good enough for us.

2026-05-21 11:59:06 - 2026-05-21 11:59:09
Damoon

Last year I paid...

2026-05-21 11:59:09 - 2026-05-21 11:59:12
Damoon

It's an MRI.

2026-05-21 11:59:12 - 2026-05-21 11:59:13
Behnam

Where did you get the MRI?

2026-05-21 11:59:14 - 2026-05-21 11:59:15
Behnam

I can't remember.

2026-05-21 11:59:15 - 2026-05-21 11:59:16
Behnam

Do you want it?

2026-05-21 11:59:17 - 2026-05-21 11:59:19
Behnam

John was on the MRI.

2026-05-21 11:59:19 - 2026-05-21 11:59:20
Damoon

Last year I paid 773. This year they've sent 1,158.

2026-05-21 11:59:33 - 2026-05-21 11:59:39
Damoon

Sorry about that.

2026-05-21 11:59:39 - 2026-05-21 11:59:40
Behnam

Is that just the number?

2026-05-21 11:59:41 - 2026-05-21 11:59:42
Damoon

Yeah, so basically 400.

2026-05-21 11:59:42 - 2026-05-21 11:59:45
Damoon

What was the delivery today?

2026-05-21 11:59:45 - 2026-05-21 11:59:47
Damoon

Yeah, even that. The other car, they even reduced the price.

2026-05-21 11:59:47 - 2026-05-21 11:59:53
Damoon

I wonder if it's for that reason then.

2026-05-21 11:59:54 - 2026-05-21 11:59:56
Damoon

And even last year it was nearly 500.

2026-05-21 11:59:57 - 2026-05-21 11:59:59
Damoon

And because I left it on automatic.

2026-05-21 11:59:59 - 2026-05-21 12:00:02
Damoon

Then it was too late.

2026-05-21 12:00:02 - 2026-05-21 12:00:03
Damoon

But that's one of the good things actually. It's been renewed.

2026-05-21 12:00:04 - 2026-05-21 12:00:06
Damoon

But this time because it was...

2026-05-21 12:00:07 - 2026-05-21 12:00:09
Damoon

Let me see.

2026-05-21 12:00:09 - 2026-05-21 12:00:10
Damoon

Busyness and they couldn't take the money.

2026-05-21 12:00:10 - 2026-05-21 12:00:12
Damoon

Otherwise they would take it and carry on.

2026-05-21 12:00:12 - 2026-05-21 12:00:14
Damoon

And I've just noticed today.

2026-05-21 12:00:14 - 2026-05-21 12:00:16
Damoon

I've noticed.

2026-05-21 12:00:16 - 2026-05-21 12:00:17
Damoon

But it's too much.

2026-05-21 12:00:20 - 2026-05-21 12:00:21
Damoon

No, you didn't get Smoky Beckham.

2026-05-21 12:00:22 - 2026-05-21 12:00:24
Damoon

Obviously...

2026-05-21 12:00:26 - 2026-05-21 12:00:26
Damoon

Ten, yeah?

2026-05-21 12:00:26 - 2026-05-21 12:00:27
Damoon

Yeah, I must discuss with them earlier to have time to...

2026-05-21 12:00:27 - 2026-05-21 12:00:30
Behnam

Yeah.

2026-05-21 12:00:32 - 2026-05-21 12:00:32
Behnam

Yeah, it is.

2026-05-21 12:00:33 - 2026-05-21 12:00:34
Behnam

Yeah, for you.

2026-05-21 12:00:34 - 2026-05-21 12:00:34
Behnam

Do you want...

2026-05-21 12:00:34 - 2026-05-21 12:00:35
Behnam

You know, salami is 12 in a box.

2026-05-21 12:00:35 - 2026-05-21 12:00:37
Behnam

Do you want 12?

2026-05-21 12:00:37 - 2026-05-21 12:00:37
Behnam

Hi, you're right.

2026-05-21 12:00:37 - 2026-05-21 12:00:38
Behnam

I'm calling because I'm in the car.

2026-05-21 12:00:38 - 2026-05-21 12:00:40
Behnam

And he has Chicken Burger.

2026-05-21 12:00:40 - 2026-05-21 12:00:40
Behnam

EG 16 FSK.

2026-05-21 12:00:40 - 2026-05-21 12:00:42
Behnam

Spark Burger.

2026-05-21 12:00:42 - 2026-05-21 12:00:43
Damoon

And the policy number is 2203063655.

2026-05-21 12:00:43 - 2026-05-21 12:00:51
Damoon

One box Chicken Nuggets, yeah?

2026-05-21 12:00:51 - 2026-05-21 12:00:53
Behnam

No problem.

2026-05-21 12:00:53 - 2026-05-21 12:00:56
Behnam

Okay, that's it.

2026-05-21 12:00:57 - 2026-05-21 12:00:58
Behnam

We're coming today then.

2026-05-21 12:00:58 - 2026-05-21 12:00:59
Behnam

727, yeah.

2026-05-21 12:01:00 - 2026-05-21 12:01:01
Damoon

220306.

2026-05-21 12:01:02 - 2026-05-21 12:01:03
Damoon

06...

2026-05-21 12:01:05 - 2026-05-21 12:01:06
Behnam

Okay.

2026-05-21 12:01:07 - 2026-05-21 12:01:07
Damoon

03...

2026-05-21 12:01:07 - 2026-05-21 12:01:08
Damoon

No worries.

2026-05-21 12:01:08 - 2026-05-21 12:01:08
Damoon

655.

2026-05-21 12:01:09 - 2026-05-21 12:01:09
Damoon

Have a nice holiday.

2026-05-21 12:01:09 - 2026-05-21 12:01:10
Damoon

See you later.

2026-05-21 12:01:10 - 2026-05-21 12:01:10
Behnam

Have a nice holiday.

2026-05-21 12:01:11 - 2026-05-21 12:01:11
Behnam

Just going to send the money the weekend.

2026-05-21 12:01:11 - 2026-05-21 12:01:16
Behnam

Yes, I am.

2026-05-21 12:01:16 - 2026-05-21 12:01:17
Behnam

727.

2026-05-21 12:01:17 - 2026-05-21 12:01:18
Behnam

How long must I...

2026-05-21 12:01:19 - 2026-05-21 12:01:22
Behnam

You what?

2026-05-21 12:01:23 - 2026-05-21 12:01:24
Damoon

Yeah, he can't...

2026-05-21 12:01:25 - 2026-05-21 12:01:26
Damoon

It's 72 I think.

2026-05-21 12:01:26 - 2026-05-21 12:01:28
Behnam

Yeah, the thing is the policy is finished today.

2026-05-21 12:01:28 - 2026-05-21 12:01:36
Damoon

And they try to...

2026-05-21 12:01:38 - 2026-05-21 12:01:39
Damoon

But it's still in the bag.

2026-05-21 12:01:39 - 2026-05-21 12:01:40
Damoon

I want to take one from the previous account.

2026-05-21 12:01:40 - 2026-05-21 12:01:43
Damoon

But we're not using that account.

2026-05-21 12:01:43 - 2026-05-21 12:01:45
Damoon

And the thing is I just wanted to discuss because the code I received is much, much

2026-05-21 12:01:45 - 2026-05-21 12:01:51
Damoon

higher than last year.

2026-05-21 12:01:51 - 2026-05-21 12:01:53
Damoon

And we always stay with LV.

2026-05-21 12:01:54 - 2026-05-21 12:01:57
Damoon

So potentially I don't want to change LV.

2026-05-21 12:01:57 - 2026-05-21 12:02:00
Damoon

But previously I had a better code.

2026-05-21 12:02:01 - 2026-05-21 12:02:04
Damoon

And the other thing is that the car is under...

2026-05-21 12:02:06 - 2026-05-21 12:02:10
Damoon

I don't know.

2026-05-21 12:02:10 - 2026-05-21 12:02:10
Damoon

repair with insurance but i have higher car and i spoke to them i spoke to your colleague earlier

2026-05-21 12:02:10 - 2026-05-21 12:02:17
Damoon

and then she advised me to call to claim department and then advised me because i'm

2026-05-21 12:02:17 - 2026-05-21 12:02:25
Damoon

having a higher car i have to carry on insurance even they don't know what's gonna happen with the

2026-05-21 12:02:25 - 2026-05-21 12:02:33
Behnam

car or they haven't make a decision carry on repair or not so basically i'm not using that

2026-05-21 12:02:33 - 2026-05-21 12:02:38
Behnam

car but i'm having repair i mean higher car yeah but it should happen in this week because

2026-05-21 12:02:38 - 2026-05-21 12:03:17
Damoon

it's been a long time and last week the start of last week he was like i get update from the

2026-05-21 12:03:17 - 2026-05-21 12:03:25
Damoon

repair center because the car from repair center gone to the main dealer and they said now

2026-05-21 12:03:25 - 2026-05-21 12:03:31
Damoon

they have diagnosed and report everything and now engineers insurance

2026-05-21 12:03:32 - 2026-05-21 12:03:36
Damoon

to make a decision either to what to do carry on repair or not carry on to repair

2026-05-21 12:03:38 - 2026-05-21 12:03:43
Damoon

and they didn't give me update today even

2026-05-21 12:03:44 - 2026-05-21 12:03:46

Diarization Windows

Behnam

2026-05-21 11:58:54 - 2026-05-21 11:58:58

Segment 1
Behnam

2026-05-21 11:59:01 - 2026-05-21 11:59:06

Segment 2
Behnam

2026-05-21 11:59:07 - 2026-05-21 11:59:10

Segment 3
Damoon

2026-05-21 11:59:10 - 2026-05-21 11:59:10

Segment 4
Damoon

2026-05-21 11:59:11 - 2026-05-21 11:59:12

Segment 5
Damoon

2026-05-21 11:59:12 - 2026-05-21 11:59:13

Segment 6
Behnam

2026-05-21 11:59:13 - 2026-05-21 11:59:13

Segment 7
Behnam

2026-05-21 11:59:14 - 2026-05-21 11:59:14

Segment 8
Behnam

2026-05-21 11:59:15 - 2026-05-21 11:59:16

Segment 9
Behnam

2026-05-21 11:59:18 - 2026-05-21 11:59:18

Segment 10
Behnam

2026-05-21 11:59:18 - 2026-05-21 11:59:20

Segment 11
Damoon

2026-05-21 11:59:34 - 2026-05-21 11:59:40

Segment 12
Behnam

2026-05-21 11:59:40 - 2026-05-21 11:59:41

Segment 13
Damoon

2026-05-21 11:59:41 - 2026-05-21 11:59:41

Segment 14
Behnam

2026-05-21 11:59:42 - 2026-05-21 11:59:43

Segment 15
Damoon

2026-05-21 11:59:43 - 2026-05-21 11:59:47

Segment 16
Behnam

2026-05-21 11:59:45 - 2026-05-21 11:59:48

Segment 17
Damoon

2026-05-21 11:59:49 - 2026-05-21 11:59:54

Segment 18
Damoon

2026-05-21 11:59:55 - 2026-05-21 11:59:56

Segment 19
Behnam

2026-05-21 11:59:55 - 2026-05-21 11:59:57

Segment 20
Behnam

2026-05-21 11:59:57 - 2026-05-21 11:59:58

Segment 21
Damoon

2026-05-21 11:59:57 - 2026-05-21 12:00:04

Segment 22
Behnam

2026-05-21 11:59:59 - 2026-05-21 12:00:01

Segment 23
Damoon

2026-05-21 12:00:04 - 2026-05-21 12:00:06

Segment 24
Behnam

2026-05-21 12:00:04 - 2026-05-21 12:00:05

Segment 25
Damoon

2026-05-21 12:00:08 - 2026-05-21 12:00:17

Segment 26
Behnam

2026-05-21 12:00:09 - 2026-05-21 12:00:09

Segment 27
Behnam

2026-05-21 12:00:11 - 2026-05-21 12:00:13

Segment 28
Behnam

2026-05-21 12:00:14 - 2026-05-21 12:00:15

Segment 29
Damoon

2026-05-21 12:00:17 - 2026-05-21 12:00:18

Segment 30
Damoon

2026-05-21 12:00:20 - 2026-05-21 12:00:22

Segment 31
Damoon

2026-05-21 12:00:22 - 2026-05-21 12:00:24

Segment 32
Damoon

2026-05-21 12:00:25 - 2026-05-21 12:00:30

Segment 33
Behnam

2026-05-21 12:00:32 - 2026-05-21 12:00:32

Segment 34
Behnam

2026-05-21 12:00:33 - 2026-05-21 12:00:33

Segment 35
Damoon

2026-05-21 12:00:33 - 2026-05-21 12:00:33

Segment 36
Behnam

2026-05-21 12:00:33 - 2026-05-21 12:00:43

Segment 37
Damoon

2026-05-21 12:00:34 - 2026-05-21 12:00:34

Segment 38
Damoon

2026-05-21 12:00:40 - 2026-05-21 12:00:42

Segment 39
Damoon

2026-05-21 12:00:43 - 2026-05-21 12:00:43

Segment 40
Behnam

2026-05-21 12:00:43 - 2026-05-21 12:00:43

Segment 41
Damoon

2026-05-21 12:00:43 - 2026-05-21 12:00:43

Segment 42
Behnam

2026-05-21 12:00:43 - 2026-05-21 12:00:43

Segment 43
Damoon

2026-05-21 12:00:44 - 2026-05-21 12:00:45

Segment 44
Damoon

2026-05-21 12:00:46 - 2026-05-21 12:00:49

Segment 45
Damoon

2026-05-21 12:00:50 - 2026-05-21 12:00:53

Segment 46
Behnam

2026-05-21 12:00:53 - 2026-05-21 12:00:53

Segment 47
Behnam

2026-05-21 12:00:55 - 2026-05-21 12:00:57

Segment 48
Behnam

2026-05-21 12:00:57 - 2026-05-21 12:01:03

Segment 49
Damoon

2026-05-21 12:01:03 - 2026-05-21 12:01:03

Segment 50
Behnam

2026-05-21 12:01:03 - 2026-05-21 12:01:03

Segment 51
Damoon

2026-05-21 12:01:05 - 2026-05-21 12:01:06

Segment 52
Damoon

2026-05-21 12:01:07 - 2026-05-21 12:01:10

Segment 53
Behnam

2026-05-21 12:01:10 - 2026-05-21 12:01:11

Segment 54
Behnam

2026-05-21 12:01:12 - 2026-05-21 12:01:13

Segment 55
Behnam

2026-05-21 12:01:14 - 2026-05-21 12:01:18

Segment 56
Damoon

2026-05-21 12:01:17 - 2026-05-21 12:01:17

Segment 57
Behnam

2026-05-21 12:01:18 - 2026-05-21 12:01:19

Segment 58
Behnam

2026-05-21 12:01:21 - 2026-05-21 12:01:21

Segment 59
Damoon

2026-05-21 12:01:21 - 2026-05-21 12:01:22

Segment 60
Behnam

2026-05-21 12:01:22 - 2026-05-21 12:01:25

Segment 61
Damoon

2026-05-21 12:01:22 - 2026-05-21 12:01:22

Segment 62
Damoon

2026-05-21 12:01:26 - 2026-05-21 12:01:28

Segment 63
Behnam

2026-05-21 12:01:28 - 2026-05-21 12:01:30

Segment 64
Damoon

2026-05-21 12:01:29 - 2026-05-21 12:01:29

Segment 65
Damoon

2026-05-21 12:01:30 - 2026-05-21 12:01:31

Segment 66
Damoon

2026-05-21 12:01:33 - 2026-05-21 12:01:45

Segment 67
Damoon

2026-05-21 12:01:45 - 2026-05-21 12:01:53

Segment 68
Behnam

2026-05-21 12:01:50 - 2026-05-21 12:01:50

Segment 69
Damoon

2026-05-21 12:01:54 - 2026-05-21 12:02:03

Segment 70
Damoon

2026-05-21 12:02:04 - 2026-05-21 12:02:06

Segment 71
Damoon

2026-05-21 12:02:07 - 2026-05-21 12:02:12

Segment 72
Damoon

2026-05-21 12:02:13 - 2026-05-21 12:02:17

Segment 73
Damoon

2026-05-21 12:02:18 - 2026-05-21 12:02:22

Segment 74
Damoon

2026-05-21 12:02:23 - 2026-05-21 12:02:27

Segment 75
Damoon

2026-05-21 12:02:28 - 2026-05-21 12:02:31

Segment 76
Damoon

2026-05-21 12:02:32 - 2026-05-21 12:02:35

Segment 77
Damoon

2026-05-21 12:02:36 - 2026-05-21 12:02:41

Segment 78
Damoon

2026-05-21 12:02:43 - 2026-05-21 12:02:43

Segment 79
Damoon

2026-05-21 12:03:00 - 2026-05-21 12:03:01

Segment 80
Damoon

2026-05-21 12:03:11 - 2026-05-21 12:03:19

Segment 81
Damoon

2026-05-21 12:03:19 - 2026-05-21 12:03:20

Segment 82
Damoon

2026-05-21 12:03:20 - 2026-05-21 12:03:31

Segment 83
Damoon

2026-05-21 12:03:32 - 2026-05-21 12:03:37

Segment 84
Damoon

2026-05-21 12:03:37 - 2026-05-21 12:03:43

Segment 85
Damoon

2026-05-21 12:03:44 - 2026-05-21 12:03:46

Segment 86