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Hi, thanks for calling Aonas.

My name is Brian.

How can I help?

Hello, I, uh,

I was trying to cancel the contract and I was asked to call you to confirm it on the phone.

I'm sorry to hear you when I cancel your package.

Let me see what I can do.

May I have your account number, please?

Yes, it is.

It is

276492545.

And who am I speaking with so I can address you properly?

Yeah, it's a venom reference.

Okay, Mr.

Benham.

I need to verify the account.

Please check your email.

Uh,

140.

Yeah, I'm not able probably while I'm on the call.

Let me, actually, let me get my, I don't know.

Um so basically how many how many do

I mean yeah I have it it's um 7916.

7916.

Oh virtual server Linux, may

I know the reason why you want to cancel this, sir.

Thank you very much.

Sir, would you consider.

Sorry,

Well, outdated technology.

this one, I think there's the newer, uh,

Uh, oh, you have a, do we have a newer version?

I'm,

I'm using several servers with Tesla at the moment, so I was open to having the, newer version but not at that price.

I can give you something.

Okay,

Let me cancel this first.

Unless you want to keep it perimeter here, I can give you 30%.

But let me find you a good promotion that is not offered online for dedicated services.

Also for 75 off for a year, which I was it was it was all right for me at that price only, but it was for it's an old technology this anyway.

It's not useful for me anymore.

That's right.

Okay.

What about the okay?

Well, so I'll go ahead and cancel this.

Just to set proper expectation.

Once I cancel this, anything associated

This package will be terminated and can no longer be retrieved.

In addition, you will be getting a cancellation confirmation.

Are you happy to proceed, sir?

Yes, please, yes.

Okay, give me one second.

Okay, let me

Check for promotion for a dedicated server.

Someone think that would be new.

newer.

Do you still want the Linux, sir?

Yeah, Linux, really, to be honest, I don't want to pay more than about €4 per month.

Oh, well, let's check.

Let's see what I can.

Hang on. £12 or whatever.

Are you in Germany?

Uh, no, sir.

We're located overseas, but we also have a site in Gloucester in Germany.

Yeah, in

The

Yes,

Because you're not much more North American.

Okay, we no longer have the offer for VPS Linux that would be three months.

Least that we can give is £7 for the first three months, and then becomes £22 after.

There's M plus VPS Linux M plus is £4 for the first three months and then it becomes 12.

I have four servers with a head start at the moment and.

So what I need now is the package I have that's about €499 a month or something like that.

It's sufficient for me.

I think it's for the eight gigabytes of RAM as well.

I don't think yes, I think yes.

Oh, that's the reason why you like that.

Okay, that's also a good package, sir.

The only edge that I think we have, I mean, these are

All good company, you know, our competitors also.

It's just our server, sir.

Our server has lesser downtime.

So yeah.

Yeah.

No, I appreciate that to be honest.

, I'm probably yeah.

Thanks for me right.

All right.

Okay.

All right.

Thanks.

Thanks for your

Help.

That's great.

You're welcome,

Sir.

You take care.

Enjoy the rest of your day.

Bye bye.