Transcript Detail

Transcript #4004

Playback

Status: completed · Language: en · Source: Behnam · Captured: 2026-05-18 11:16:30 · Yeah, they can't consider that, can they, really? Okay. Yeah, yeah. Perfect. Okay, wonderful. Alright, I'll wait to hear

Behnam

Yeah, they can't consider that, can they, really?

2026-05-18 11:16:36 - 2026-05-18 11:16:38
Behnam

Okay.

2026-05-18 11:16:40 - 2026-05-18 11:16:41
Behnam

Yeah, yeah.

2026-05-18 11:16:42 - 2026-05-18 11:16:42
Behnam

Perfect.

2026-05-18 11:16:43 - 2026-05-18 11:16:43
Behnam

Okay, wonderful.

2026-05-18 11:16:45 - 2026-05-18 11:16:45
Behnam

Alright, I'll wait to hear from you then.

2026-05-18 11:16:46 - 2026-05-18 11:16:47
Behnam

Okay.

2026-05-18 11:16:49 - 2026-05-18 11:16:49
Behnam

Thanks a lot.

2026-05-18 11:16:50 - 2026-05-18 11:16:51
Behnam

Thank you.

2026-05-18 11:16:51 - 2026-05-18 11:16:52
Behnam

Bye-bye.

2026-05-18 11:16:52 - 2026-05-18 11:16:52
Behnam

I've just had a chat with Paula.

2026-05-18 11:17:01 - 2026-05-18 11:17:03
Behnam

It's not that bad news, to be honest.

2026-05-18 11:17:05 - 2026-05-18 11:17:07
Behnam

In the worst case, we'll be £300 a month worse off with the payments.

2026-05-18 11:17:10 - 2026-05-18 11:17:15
Behnam

She's also doing research and chatting to them now about various ways of reducing the payment for six months or 12 months, for now anyway.

2026-05-18 11:17:41 - 2026-05-18 11:17:50
Behnam

You're allowed to do that by law, but I don't want to do anything that'll make...

2026-05-18 11:17:51 - 2026-05-18 11:18:02
Behnam

I've been so scared that my change in circumstances would have been a risk, but it's not at all, provided we're still with Santander, and her research has shown that for us, Santander is still the best rate anyway.

2026-05-18 11:18:02 - 2026-05-18 11:18:39
Behnam

Santander don't mess about, they offer the best rates to previous customers, so nobody ever leaves Santander, we will almost certainly be with Santander forever, until it's all paid off, so the only risk we have is general interest rates as it is for everybody in the world, and actually, the mortgage market is in a bit

2026-05-18 11:18:47 - 2026-05-18 11:19:34
Behnam

of a dip at the moment, so all things considered, it's the best it can be.

2026-05-18 11:19:34 - 2026-05-18 11:19:42
Behnam

I talked a lot about my struggles and my situation and debts and things like that.

2026-05-18 11:19:44 - 2026-05-18 11:19:50
Behnam

We're in a good position because we'd overpaid quite a lot in the past, so our mortgage will end earlier than the 22 years that it's officially still in place for anyway, and they are very helpful when people are struggling, to adapt it, to enjoy some of the benefit of the overpayments now, with possibly a lot

2026-05-18 11:19:50 - 2026-05-18 11:20:56
Behnam

a lot of payment for a certain period.

2026-05-18 11:20:56 - 2026-05-18 11:21:00

Diarization Windows

Behnam

2026-05-18 11:16:35 - 2026-05-18 11:16:38

Segment 1
Behnam

2026-05-18 11:16:40 - 2026-05-18 11:16:41

Segment 2
Behnam

2026-05-18 11:16:42 - 2026-05-18 11:16:44

Segment 3
Behnam

2026-05-18 11:16:44 - 2026-05-18 11:16:48

Segment 4
Behnam

2026-05-18 11:16:48 - 2026-05-18 11:16:53

Segment 5
Behnam

2026-05-18 11:17:02 - 2026-05-18 11:17:04

Segment 6
Behnam

2026-05-18 11:17:05 - 2026-05-18 11:17:07

Segment 7
Behnam

2026-05-18 11:17:07 - 2026-05-18 11:17:07

Segment 8
Behnam

2026-05-18 11:17:07 - 2026-05-18 11:17:07

Segment 9
Behnam

2026-05-18 11:17:10 - 2026-05-18 11:17:13

Segment 10
Behnam

2026-05-18 11:17:14 - 2026-05-18 11:17:16

Segment 11
Behnam

2026-05-18 11:17:41 - 2026-05-18 11:17:50

Segment 12
Behnam

2026-05-18 11:17:58 - 2026-05-18 11:18:02

Segment 13
Behnam

2026-05-18 11:18:18 - 2026-05-18 11:18:24

Segment 14
Behnam

2026-05-18 11:18:25 - 2026-05-18 11:18:27

Segment 15
Behnam

2026-05-18 11:18:30 - 2026-05-18 11:18:40

Segment 16
Behnam

2026-05-18 11:18:47 - 2026-05-18 11:18:50

Segment 17
Behnam

2026-05-18 11:18:53 - 2026-05-18 11:18:55

Segment 18
Behnam

2026-05-18 11:19:01 - 2026-05-18 11:19:06

Segment 19
Behnam

2026-05-18 11:19:09 - 2026-05-18 11:19:11

Segment 20
Behnam

2026-05-18 11:19:20 - 2026-05-18 11:19:25

Segment 21
Behnam

2026-05-18 11:19:26 - 2026-05-18 11:19:28

Segment 22
Behnam

2026-05-18 11:19:32 - 2026-05-18 11:19:37

Segment 23
Behnam

2026-05-18 11:19:37 - 2026-05-18 11:19:39

Segment 24
Behnam

2026-05-18 11:19:41 - 2026-05-18 11:19:42

Segment 25
Behnam

2026-05-18 11:19:45 - 2026-05-18 11:19:51

Segment 26
Behnam

2026-05-18 11:20:04 - 2026-05-18 11:20:09

Segment 27
Behnam

2026-05-18 11:20:14 - 2026-05-18 11:20:17

Segment 28
Behnam

2026-05-18 11:20:18 - 2026-05-18 11:20:21

Segment 29
Behnam

2026-05-18 11:20:32 - 2026-05-18 11:20:40

Segment 30
Behnam

2026-05-18 11:20:42 - 2026-05-18 11:20:45

Segment 31
Behnam

2026-05-18 11:20:49 - 2026-05-18 11:20:50

Segment 32
Behnam

2026-05-18 11:20:55 - 2026-05-18 11:21:00

Segment 33