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Transcript #38985

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Status: completed · Language: en · Source: Behnam · Captured: 2026-09-11 17:03:39 · If you wish to speak to our customer service team, press one. Alternatively, please hold to speak to the next available

Unknown

If you wish to speak to our customer service team, press one.

2026-09-11 17:03:40 - 2026-09-11 17:03:43
Unknown

Alternatively, please hold to speak to the next available sales agent.

2026-09-11 17:03:44 - 2026-09-11 17:03:48
Unknown

Hi.

2026-09-11 17:03:50 - 2026-09-11 17:03:51
Behnam

Yeah.

2026-09-11 17:03:52 - 2026-09-11 17:03:52
Behnam

It's not coming.

2026-09-11 17:03:52 - 2026-09-11 17:03:54
Behnam

Yeah, it is, isn't it?

2026-09-11 17:04:02 - 2026-09-11 17:04:03
Behnam

Well, it's not working here as well.

2026-09-11 17:04:04 - 2026-09-11 17:04:05
Behnam

What the hell?

2026-09-11 17:04:07 - 2026-09-11 17:04:07
Unknown

Good afternoon.

2026-09-11 17:04:08 - 2026-09-11 17:04:09
Unknown

You're through to the phone house.

2026-09-11 17:04:09 - 2026-09-11 17:04:10
Unknown

Michael speaking.

2026-09-11 17:04:10 - 2026-09-11 17:04:11
Unknown

How can I help?

2026-09-11 17:04:11 - 2026-09-11 17:04:11
Behnam

Hi there.

2026-09-11 17:04:11 - 2026-09-11 17:04:12
Behnam

We've heard many missed calls from you on this number.

2026-09-11 17:04:12 - 2026-09-11 17:04:14
Behnam

I think it's about my girlfriend.

2026-09-11 17:04:14 - 2026-09-11 17:04:15
Behnam

girlfriend's line.

2026-09-11 17:04:15 - 2026-09-11 17:04:15
Behnam

Okay.

2026-09-11 17:04:17 - 2026-09-11 17:04:17
Behnam

It might be in the upgrade period.

2026-09-11 17:04:17 - 2026-09-11 17:04:19
Unknown

Yeah, the contract with Vodafone is coming to an end.

2026-09-11 17:04:22 - 2026-09-11 17:04:25
Unknown

Is she with you at the moment?

2026-09-11 17:04:25 - 2026-09-11 17:04:26
Unknown

,

2026-09-11 17:04:27 - 2026-09-11 17:04:27
Behnam

She's right now.

2026-09-11 17:04:27 - 2026-09-11 17:04:27
Unknown

Good.

2026-09-11 17:04:29 - 2026-09-11 17:04:29
Unknown

Did you know what you wanted to do with the contract?

2026-09-11 17:04:29 - 2026-09-11 17:04:32
Unknown

Did you want to upgrade to a new phone or just keep using the one that you've got at the moment?

2026-09-11 17:04:32 - 2026-09-11 17:04:36
Behnam

Just looking for options at the minute.

2026-09-11 17:04:37 - 2026-09-11 17:04:38
Behnam

Sorry,

2026-09-11 17:04:38 - 2026-09-11 17:04:38

Diarization Windows

Unknown

2026-09-11 17:03:40 - 2026-09-11 17:03:51

Segment 1
Behnam

2026-09-11 17:03:52 - 2026-09-11 17:04:05

Segment 2
Behnam

2026-09-11 17:04:07 - 2026-09-11 17:04:07

Segment 3
Unknown

2026-09-11 17:04:08 - 2026-09-11 17:04:11

Segment 4
Behnam

2026-09-11 17:04:11 - 2026-09-11 17:04:19

Segment 5
Unknown

2026-09-11 17:04:22 - 2026-09-11 17:04:27

Segment 6
Behnam

2026-09-11 17:04:27 - 2026-09-11 17:04:27

Segment 7
Unknown

2026-09-11 17:04:29 - 2026-09-11 17:04:36

Segment 8
Behnam

2026-09-11 17:04:37 - 2026-09-11 17:04:38

Segment 9