I foolishly didn't tell them or do anything.

So they kept invoicing for the hosted PBX, which hasn't been used for at least six months.

I haven't used any of the call plans.

I haven't had any extensions connected to it.

And they've continued charging me at full rate.

I've got several direct inbound numbers with them, held by them.

And they've now disconnected my services and blocked the calls.

So my phone calls are not coming through at all, which is a problem.

I've reached out to them and the guys offered me a £25 a month plan, £25 plus VAT for a trunk with those numbers hosted.

And I'm not sure about the outbound cause.

I told him I'm using Twilio.

I do not know what he means exactly.

So I've asked for some clarification.

And he said, before we do anything, you would need to settle your old invoices.

They've got something over me because they hold my business phone number, which is important.