Stop out.

Hi, it's Declan calling from TeleClient.

Hi there, thanks for calling.

Hi, that's okay.

How can I help you today?

Uh, so it's about our account.

which has been I've left it aside for too long.

I'm not sure what the current situation is.

It's out of contract and I think I'm behind with payments.

on it as well.

But we've not been using it very much.

I'm not sure if you're aware of it.

Uh yeah, so I just pulled it up and yeah, it looks like it was cancelled yesterday due to the payment.

Right, okay.

Uh, I do want to carry it on, but I, I've rather a lot going on my side of the very end.

I'm afraid so I've not given it due attention.

Um, we I'm using, uh, Twilio for our one course these days.

So I needed something I could integrate with our system.

It's a bit better.

But I'd be interested in possibly a call package if I could connect my own PBX to it and maintain the IDs that we've got with you, at least some of them.

Okay.

And that's how we go forward.

Yeah,

I can put together a proposal for that just for like a call package and sit drunking.

We will need the like everything historic Yeah.

Paid up though, is that so.

Do you know how much that is?

So I don't, I don't, off the top of my head, everything has been wiped because we cancelled the account yesterday.

Oh, I see.

I see.

So I can I can get that information for you today.

Okay.

But before we do anything, we'll need we'll need it settled.

Yeah, sure, sure.

I did have someone call me about the account and I asked for an email with a sort of a, the statement and everything and I don't think I ever got it and then I left it as far as my fault.

I really, I'm not going to work much for a while.

If you can arrange that, I'll pay that straight away.

And going forwards, I probably don't need all the DIDs.

And I don't know.

The arrangement I've got has become a bit complex.

I'm running my own PBX now.

I don't need a hosted solution.

To be honest, the Twitter calls are costing me, for paying per minute, but it's coming to something like 8 to £9 a month.

so it's not very much.

But you can have a look for me and the trunking the inbound, I don't know what you charge for that.

I assume we just point my PBX, point the calls of my PBX and that's that.

Yeah, we would need the IP address and we would connect the SIP train.

Simple as that.

yeah.

Yeah, point it to KDX, yeah.

I think I had configured it that way, to be honest already, but obviously the account's been, uh, caused.

So, yeah, if you could send me the,

Payment.

I'll arrange the payment and uh there's I think here would just pick three, 2 or 3 of the DIDs that are need going forward anyway.

Um, okay.

And, and yeah, I don't know.

You can see our historical usage, I'm sure.

It's broadly the same.

It's mostly inbound, that I can see.

Because you, so, just to, just to be clear, sorry, you've got your own phone system.

Uh, yeah.

And you, because it's our, we provide you with a phone system currently, that is what the, trunk, you know, until yesterday was registered to.

It was, exactly.

Your own one, instead of the one that we provide you with.

Yes, I'd gone on to voiptalk.org.

talk.org and logged in that way and managed to, I mean, I diverted the main numbers that I wanted to use away from your hosted PBX to my own PBX already anyway.

Sure.

So the £8 cost hasn't been, in fact, none, I don't think any of the goals have been reverted via the hosting PBH that you provided.

And all that, after lots and lots of looking at it.

I just decided to deploy my own PBX.

So yeah.

Yeah, so you may even be able to see the number that pointed to my own PBX already, those are the only ones I'd really want to keep going forwards anyway.

Okay.

All right, that's fine.

And how to take a look at those.

I'll speak with the credit control team and yeah, I'll I'll have something.

Thank you for that.

Visualise with you today.

Okay, thanks a lot.

Thank you.

And yeah, as soon as we get there.

So we're struggling because we realized that our number has been deactivated.

We're not receiving inbound calls, so I'm happy to settle that as soon as I've got a figure.

Sure.

All right.

Okay.

With me and I'll be in touch.

Thanks a lot.

Thank you.