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Hi there.

This is Mandy from Fixed Glass.

How can I?

Say hello, I'm trying to call you.

There's a booking and the technicians away to us, but we can't make it.

The bookings for my father.

He's just being brought to hospital by ambulance.

He's very unwell.

I'm sorry.

I had to steal him on the driver to come all the way.

I can see he's got about 40 minutes drive.

Okay, okay.

So sorry about that moment.

And when, when would you like

Us to rebook you then?

I don't know right now.

It's my father's car, and he's a straight to have an operation on his heart.

He won't be driving for a while, so there's no rush.

Is it something I can call you back tomorrow in a day or two?

Okay.

Yeah, around the experience.

No, that's fine.

Yes, that's fine.

That's fine.

Um, I'll just quickly tell our dispatch team and then, um, and we'll let them know.

Because the case are with me now and when the hospital, I'm sorry.

Okay, no, no, it's fine.

No, it's fine, Mohammed.

All right.

I'm so sorry.

We're wishing good health for you, Father.

I'm so sorry.

All right?

My son, the customer is the one who's in hospital, so.

Oh, Mohammed, my father.

As soon as we know more, I'll call him and arrange something.

Okay, no problem.

Yes, that's absolutely all right.

What I'll do, I'll just put it, I'll just arrange it for next week.

Is that all right?

Yeah.

And then we'll just confirm the dates or whatever tomorrow.

Okay, that's perfect.

Okay, now take care.

I'm sorry again.

Thank you.

No, no, no, it's absolutely fine.

Thank you so much.