Transcript Detail
Transcript #35325
Playback
Status: completed · Language: en · Source: Office Audio · Captured: 2026-08-29 13:16:16 · Vilka är jag här? Han är jag, kom och här We'll have you speaking to one of our teams as soon as we can. I'm yours, you'
Vilka är jag här?
2026-08-29 13:16:28 - 2026-08-29 13:16:34Han är jag, kom och här
2026-08-29 13:16:40 - 2026-08-29 13:16:42We'll have you speaking to one of our teams as soon as we can.
2026-08-29 13:16:46 - 2026-08-29 13:16:49I'm yours, you're mine to be there Sorry
2026-08-29 13:17:20 - 2026-08-29 13:18:22For the wait.
2026-08-29 13:18:22 - 2026-08-29 13:18:22We'll get you to one of our team as quickly as we can.
2026-08-29 13:18:23 - 2026-08-29 13:18:26Hello?
2026-08-29 13:18:32 - 2026-08-29 13:18:33Hi there, I wanted to change the account that my direct debit has taken from my private fund with this case.
2026-08-29 13:18:48 - 2026-08-29 13:18:53Yeah, it's a reference.
2026-08-29 13:18:57 - 2026-08-29 13:18:58Romeo Alpha Fox.
2026-08-29 13:18:58 - 2026-08-29 13:19:00Romeo Alpha Fox.
2026-08-29 13:19:00 - 2026-08-29 13:19:0124th of January 1987.
2026-08-29 13:19:01 - 2026-08-29 13:19:08ไส้ ไส้ กว่า. ไส้ กว่า จัง เลย ดี อ่ะ.
2026-08-29 13:19:15 - 2026-08-29 13:19:26I 24s.
2026-08-29 13:19:27 - 2026-08-29 13:19:42Yeah, 24s.
2026-08-29 13:19:45 - 2026-08-29 13:19:45That's all right.
2026-08-29 13:19:46 - 2026-08-29 13:19:46He's kind of unbeaten cage at the man.
2026-08-29 13:19:47 - 2026-08-29 13:19:49So, I do it.
2026-08-29 13:19:52 - 2026-08-29 13:19:58I don't think so.
2026-08-29 13:19:58 - 2026-08-29 13:19:59I try more wonderful.
2026-08-29 13:19:59 - 2026-08-29 13:20:02Yeah.
2026-08-29 13:20:05 - 2026-08-29 13:20:05Amin.
2026-08-29 13:20:06 - 2026-08-29 13:20:07I'm not sure sometimes I don't have a connection on my phone when I'm on a phone.
2026-08-29 13:20:19 - 2026-08-29 13:20:24Yeah, it's all right, it's working.
2026-08-29 13:20:26 - 2026-08-29 13:20:27I'm just logging in.
2026-08-29 13:20:28 - 2026-08-29 13:20:29I'm back here.
2026-08-29 13:20:31 - 2026-08-29 13:20:32Your car, choose your boxer card and then catch your interest rate.
2026-08-29 13:20:43 - 2026-08-29 13:20:47Yes please.
2026-08-29 13:20:57 - 2026-08-29 13:20:58Yeah, because at the moment I've got the two.
2026-08-29 13:21:23 - 2026-08-29 13:21:26I've got the account number of 511-552-37.
2026-08-29 13:21:27 - 2026-08-29 13:21:33Yeah, I'd like to use a different link, please.
2026-08-29 13:21:33 - 2026-08-29 13:21:35actually.
2026-08-29 13:21:35 - 2026-08-29 13:21:36A different one?
2026-08-29 13:21:36 - 2026-08-29 13:21:36Yeah, that's fine.
2026-08-29 13:21:36 - 2026-08-29 13:21:37Yeah, what is the the account number that you want to call?
2026-08-29 13:21:37 - 2026-08-29 13:21:42The account number is 7026.
2026-08-29 13:21:42 - 2026-08-29 13:21:44The account number is 7026, yeah.
2026-08-29 13:21:46 - 2026-08-29 13:21:479858. 9858. 040075.
2026-08-29 13:21:47 - 2026-08-29 13:21:59Ja, ja, hier ist die Garantie.
2026-08-29 13:22:01 - 2026-08-29 13:22:10is successful.
2026-08-29 13:22:12 - 2026-08-29 13:22:14And now, would you like me to set you as a direct, David, sorry?
2026-08-29 13:22:14 - 2026-08-29 13:22:17Yes, please, yeah.
2026-08-29 13:22:17 - 2026-08-29 13:22:18Yeah.
2026-08-29 13:22:19 - 2026-08-29 13:22:19So we've got three options.
2026-08-29 13:22:21 - 2026-08-29 13:22:22We obviously got the full balance.
2026-08-29 13:22:22 - 2026-08-29 13:22:24The fixed payment will be Can we go for the minimum balance at the moment please?
2026-08-29 13:22:24 - 2026-08-29 13:22:29March 92 says now, please.
2026-08-29 13:22:39 - 2026-08-29 13:22:41No worries.
2026-08-29 13:22:42 - 2026-08-29 13:22:42Thanks for waiting.
2026-08-29 13:22:58 - 2026-08-29 13:22:59We'll get you to our customers service please as quickly as we can.
2026-08-29 13:23:00 - 2026-08-29 13:23:03All right,
2026-08-29 13:23:30 - 2026-08-29 13:23:37Okay, so let me just double check another thing.
2026-08-29 13:23:37 - 2026-08-29 13:23:40All right, I think.
2026-08-29 13:23:44 - 2026-08-29 13:23:45So if you can obviously only change your, where it's coming from.
2026-08-29 13:23:50 - 2026-08-29 13:23:53Yeah.
2026-08-29 13:23:53 - 2026-08-29 13:23:54took care of an equal number.
2026-08-29 13:23:54 - 2026-08-29 13:23:55So it does take a few days for it to upload.
2026-08-29 13:23:56 - 2026-08-29 13:23:59That's fine.
2026-08-29 13:23:59 - 2026-08-29 13:24:00So I don't know if you want to maybe call back if you can.
2026-08-29 13:24:00 - 2026-08-29 13:24:03Maybe you'll be a light off.
2026-08-29 13:24:04 - 2026-08-29 13:24:05And it says here Next week sometimes.
2026-08-29 13:24:06 - 2026-08-29 13:24:09I'm going for making changes.
2026-08-29 13:24:09 - 2026-08-29 13:24:10Yeah, the direct seven account details for 500 days and 14 months.
2026-08-29 13:24:10 - 2026-08-29 13:24:14Yeah, that's fine.
2026-08-29 13:24:14 - 2026-08-29 13:24:15Yeah, so account details change.
2026-08-29 13:24:16 - 2026-08-29 13:24:17So yeah, five working days in, unfortunately.
2026-08-29 13:24:17 - 2026-08-29 13:24:19That's fine.
2026-08-29 13:24:19 - 2026-08-29 13:24:20That's not a problem.
2026-08-29 13:24:20 - 2026-08-29 13:24:21I can see your list payments in this September.
2026-08-29 13:24:22 - 2026-08-29 13:24:26So you've got an oversight.
2026-08-29 13:24:27 - 2026-08-29 13:24:28Yeah, I'll call next weekend to check it.
2026-08-29 13:24:28 - 2026-08-29 13:24:30But in the meantime, I think I'll pay was due for September already anyway.
2026-08-29 13:24:31 - 2026-08-29 13:24:36So I don't think there'd be a payment till October.
2026-08-29 13:24:36 - 2026-08-29 13:24:38I don't know if you could confirm that.
2026-08-29 13:24:38 - 2026-08-29 13:24:40Yeah, we can have a quick look.
2026-08-29 13:24:41 - 2026-08-29 13:24:43I'm looking for the.
2026-08-29 13:25:00 - 2026-08-29 13:25:00I'm looking for the 20th of all this this statement here.
2026-08-29 13:25:06 - 2026-08-29 13:25:09And the credit and balance is £12,051?
2026-08-29 13:25:14 - 2026-08-29 13:25:17Yeah.
2026-08-29 13:25:18 - 2026-08-29 13:25:18On the 27th I paid the 1,480.
2026-08-29 13:25:19 - 2026-08-29 13:25:24402.87.
2026-08-29 13:25:24 - 2026-08-29 13:25:25Yeah, I think you have two payments due this year.
2026-08-29 13:25:26 - 2026-08-29 13:25:28So I think that should have covered the payment during September.
2026-08-29 13:25:29 - 2026-08-29 13:25:32Meaning the next payment minimum wouldn't be due to till October.
2026-08-29 13:25:34 - 2026-08-29 13:25:38Might get, I'll get the ice in here.
2026-08-29 13:25:41 - 2026-08-29 13:25:43Am I right in thinking that?
2026-08-29 13:25:43 - 2026-08-29 13:25:44Yeah, no, that's fine.
2026-08-29 13:25:46 - 2026-08-29 13:25:47So let me get in on your, um, your And let's see it again.
2026-08-29 13:25:47 - 2026-08-29 13:25:52Yes, the tomb king of Jew this month is the 4000 4,400 and 2,870 which you've already paid, isn't it?
2026-08-29 13:26:00 - 2026-08-29 13:26:05Yeah.
2026-08-29 13:26:05 - 2026-08-29 13:26:06So in that case, the direct debit's gotten at six weeks or so because it needs to be set up anyway.
2026-08-29 13:26:07 - 2026-08-29 13:26:13So I think it should be all
2026-08-29 13:26:14 - 2026-08-29 13:26:15Diarization Windows
2026-08-29 13:16:28 - 2026-08-29 13:16:42
2026-08-29 13:16:46 - 2026-08-29 13:16:49
2026-08-29 13:17:20 - 2026-08-29 13:18:22
2026-08-29 13:18:22 - 2026-08-29 13:18:26
2026-08-29 13:18:32 - 2026-08-29 13:20:32
2026-08-29 13:20:43 - 2026-08-29 13:20:47
2026-08-29 13:20:57 - 2026-08-29 13:22:42
2026-08-29 13:22:58 - 2026-08-29 13:23:37
2026-08-29 13:23:37 - 2026-08-29 13:26:15