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Transcript #35324

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Status: completed · Language: en · Source: Office Audio · Captured: 2026-08-29 13:06:15 · Did you know you can now see your Barclaycard's personalised interest rates and any promotional rate details in the app?

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Did you know you can now see your Barclaycard's personalised interest rates and any promotional rate details in the app?

2026-08-29 13:06:42 - 2026-08-29 13:06:49
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From the home screen, select your card, choose your Barclaycard, and then touch your interest rates to see the details.

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For advanced external credit card, press one.

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For existing credit card queries, press two.

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For recent applications, press three.

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To increase a limit on your existing credit card, press one.

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Or for anything else, press two.

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Did you know any of our services are available at www.nationwide.co.uk?

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Here you can read a dispute or request an additional card order.

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You may also be able to self-serve if you are ready registered for internet banking or have our mobile phone app.

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If you are an existing cardholder, you can check your balance.

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Make a payment of the cost of people's interests or proportionate services to shift the assurity.

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Welcome to Nationwide Credit Card Services.

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To help us improve our service to customers, your call may be recorded.

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If you've earned a listing customer your customer, please have your nationwide credit card to hand.

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To help us to access details on your account, please enter the 16 digit number that appears on your credit card.

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Behnam

I don't know it.

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Help us to access your account.

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The 16 digit number appears on your credit card.

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Behnam

I don't have it.

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Unknown

Member of our service team.

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We are currently experiencing high call volumes and your expected call time is at present over 5 minutes.

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You may prefer to visit our website at www.net www.nationwide.co.uk or use our mobile banking app.

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Alternatively, if you wish to speak to a consultant, please continue to hold and we will ask to your call as soon as possible.

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Our contact center is currently busy and you may be in for an extended queue week time.

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If you would prefer to use our call back service, which will hold your place in the queue and return your call.

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Press 1.

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Or if you would prefer to wait, please press 2.

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Thank you.

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Your callback request has been logged and we will call you back when you're calling.

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We'll have you speaking to one of our two as soon as we can.

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Sorry for the wait.

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We'll get you to one of our team as quickly as we can.

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Did you know you can now see your Barclaycard's personalised interest rate and any promotional rate details in the app?

2026-08-29 13:13:20 - 2026-08-29 13:13:27
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From the home screen, the Select your card, choose your Barking card, and then tap your interest rate to see the details.

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Behnam

Okay, whilst I'm saw trying to sort that out, because I have to call both of them.

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Behnam

Both of them ask me to phone off when I try to do it in their respective services on the apps.

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Behnam

I need to realistically work out what I need going forwards for each pocket in the river water.

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Behnam

And I want to start with the credit cards.

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Behnam

Let's let me provide you now screenshots of my most recent payments and statements.

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Behnam

And let's assume that I'll get each one to take the minimum payment necessary for now and what that comes to monthly.

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Behnam

And bearing in mind, I recently made payments.

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Behnam

Some of them are already covered for the September one, such as MD&A.

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Behnam

So it may be that there's less to pay in September.

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Behnam

So we need to work out how much on an ordinary month I need to buy in to cover the minimum payments, as well as the total amount that will be needed for any direct debits that will be taken in September.

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Behnam

If it's too late for the direct debits to have been set up, I'm going to make manual payments.

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Behnam

from Left Pocket anyway.

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Behnam

So here we are with the Touchdance.

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Unknown

Thanks for waiting.

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We'll get you to our customer service team as quickly as we can.

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Unknown

Wir bleiben.

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Wir bleiben.

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I'm yours, you're mine, I'm gonna die

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Diarization Windows

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Segment 1
Unknown

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Segment 2
Behnam

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Segment 3
Unknown

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Segment 4
Behnam

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Segment 5
Unknown

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Segment 6
Behnam

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Segment 7
Unknown

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Segment 8
Unknown

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Segment 9