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Transcript #35266

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Status: completed · Language: en · Source: Unknown source · Captured: 2026-08-28 15:11:43 · Hello. Hello there. This is Sam calling from BMW Sheffield. Hi there. Yes. Thank you. Yeah. Good. Thank you. It was just

Behnam

Hello.

2026-08-28 15:11:44 - 2026-08-28 15:11:44
Unknown

Hello there.

2026-08-28 15:11:45 - 2026-08-28 15:11:46
Unknown

This is Sam calling from BMW Sheffield.

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Behnam

Hi there.

2026-08-28 15:11:48 - 2026-08-28 15:11:49
Behnam

Yes.

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Behnam

Thank you.

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Unknown

Yeah.

2026-08-28 15:11:50 - 2026-08-28 15:11:50
Unknown

Good.

2026-08-28 15:11:50 - 2026-08-28 15:11:50
Unknown

Thank you.

2026-08-28 15:11:50 - 2026-08-28 15:11:51
Unknown

It was just a quick poll.

2026-08-28 15:11:51 - 2026-08-28 15:11:52
Unknown

It received some interesting to you looking at buying a new BMW.

2026-08-28 15:11:52 - 2026-08-28 15:11:55
Behnam

No.

2026-08-28 15:11:56 - 2026-08-28 15:11:56
Behnam

I'm not.

2026-08-28 15:11:57 - 2026-08-28 15:11:58
Behnam

I'm afraid.

2026-08-28 15:11:58 - 2026-08-28 15:11:59
Behnam

I've got one.

2026-08-28 15:12:01 - 2026-08-28 15:12:02
Behnam

I've got two.

2026-08-28 15:12:03 - 2026-08-28 15:12:03
Behnam

I don't need another one.

2026-08-28 15:12:04 - 2026-08-28 15:12:05
Behnam

It's a recall.

2026-08-28 15:12:06 - 2026-08-28 15:12:07
Behnam

I was trying to book a recall service.

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Unknown

Oh, I see and it's come through as the Yeah, I'm sorry.

2026-08-28 15:12:10 - 2026-08-28 15:12:13
Unknown

Yeah, I don't know.

2026-08-28 15:12:14 - 2026-08-28 15:12:14
Unknown

It's no, it's no your fault, mate.

2026-08-28 15:12:14 - 2026-08-28 15:12:15
Unknown

Don't worry.

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Behnam

If anybody on that line, I don't know.

2026-08-28 15:12:15 - 2026-08-28 15:12:17
Behnam

He always says, leave your details will ring back.

2026-08-28 15:12:17 - 2026-08-28 15:12:19
Behnam

I've done it on WhatsApp and everything I was going to come down.

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Unknown

Have you managed to get it sorted now or is it still something you're trying to get done?

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Behnam

Still trying to get done.

2026-08-28 15:12:27 - 2026-08-28 15:12:28
Behnam

Oh, well, that's all right.

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Unknown

Yeah, of course I will.

2026-08-28 15:12:30 - 2026-08-28 15:12:31
Unknown

Yeah, I'll pop it through to to the guys in service.

2026-08-28 15:12:31 - 2026-08-28 15:12:33
Unknown

Let's give you a ring and then hopefully you'll be sorted.

2026-08-28 15:12:34 - 2026-08-28 15:12:36
Unknown

So yeah, might not have been the wrong thing to do in the end.

2026-08-28 15:12:36 - 2026-08-28 15:12:39
Behnam

No, give me another 16 months and I'll come and buy a new one anyway.

2026-08-28 15:12:39 - 2026-08-28 15:12:43
Unknown

Perfect, sounds good.

2026-08-28 15:12:43 - 2026-08-28 15:12:44
Unknown

All right, mate, I'll send them across to them now.

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Unknown

Thank you.

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Unknown

Cheers, bye bye.

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Diarization Windows

Behnam

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Segment 1
Unknown

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Segment 2
Behnam

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Segment 3
Unknown

2026-08-28 15:11:50 - 2026-08-28 15:11:55

Segment 4
Behnam

2026-08-28 15:11:56 - 2026-08-28 15:12:09

Segment 5
Unknown

2026-08-28 15:12:10 - 2026-08-28 15:12:15

Segment 6
Behnam

2026-08-28 15:12:15 - 2026-08-28 15:12:23

Segment 7
Unknown

2026-08-28 15:12:24 - 2026-08-28 15:12:27

Segment 8
Behnam

2026-08-28 15:12:27 - 2026-08-28 15:12:29

Segment 9
Unknown

2026-08-28 15:12:30 - 2026-08-28 15:12:39

Segment 10
Behnam

2026-08-28 15:12:39 - 2026-08-28 15:12:43

Segment 11
Unknown

2026-08-28 15:12:43 - 2026-08-28 15:12:47

Segment 12