Hello, it's TLC calling.

Is that Casanova Pizzeria?

Yes, hello.

Hi there, I'm calling to check whether you need an order today.

Yes, please.

Great.

What would you like to order?

Which pizza flour do you sell?

Let me check what pizza flour we have for you.

We stock Bravo Flower in 16 kilogram bags at £13.49.

Orion Flower in 16 kilogram bags at £11.99.

Or Maize Polenta Flower in 5 kilogram bags at £6.99.

99.

Which would be the best price you can run the Orion?

The Orion flower is £1199 per 16 kilogram bag.

That's the price I have on the system.

If you like to discuss price in favor, I can arrange for someone to call you back about that.

Okay, never mind.

Just give me five for now.

Five bags of Orion flour.

Got it.

How much cheese do you do?

For pizza cheese, we've got Elite 8020 and 6 by 2 kilogram packs at £53.

Primer 8020 and six by 1.8 kilogram packs at 4499.

Grated red cheddar in two kilogram packs.

Give me give me give me two boxes of Elite.

Two boxes of Elite 80/20.

Got it.

Anything else?

A DSL Pepsi bottles.

How many bottles of Pepsi would you like?

How many in a case?

Let me check that for you.

I cannot find that clearly.

Could you say the product name or brand another way?

Pepsi bottles is one.

1.5 litre ones.

How many are in a box?

Let me check the 1.5 litre Pepsi bottles for you.

I'm not finding that one.

Let me try a broader search for what Pepsi we have.

We've got Pepsi.

No problem.

So to confirm your order, that's five bags of Orion flour and two boxes of elite cheese.

Is that right?

Yeah, how much does it come to?

Let me get you a price on that.

Now let me add those items and get you a total.

Which elite cheese do you mean?

the Elite 100 or the Elite 8020?

8020 it was.

Perfect.

Let me get you the total.

Now let me quote that for you.

That comes to £59.95.

Is that okay?

It's okay for me if it's okay for you.

Great.

Let me confirm the delivery date.

We have you down for Friday, the 28th of August.

Does that work for you?

Is that tomorrow?

Yeah.

Oh, that's good.

Perfect.

So to recap, that's five bags of Orion flour and two boxes of elite 80/20 cheese. 59 pounds 95 delivery Friday the 28th.

I'll get that staged for the office to process.

You should be all set.

Thanks for the order.

Is there anything else I can help with?

No, thank you.

Goodbye.

All right.

Thank you for your order.

Have a great