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Transcript #2866
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Status: completed · Language: en · Source: Behnam · Captured: 2026-05-15 11:30:06 · You had that four weeks here, in five weeks. Who can make a decision to write it up or then after that point, it's up to
You had that four weeks here, in five weeks.
2026-05-15 11:30:06 - 2026-05-15 11:30:07Who can make a decision to write it up or then after that point,
2026-05-15 11:30:07 - 2026-05-15 11:30:11it's up to insurance to make a decision what to carry.
2026-05-15 11:30:11 - 2026-05-15 11:30:15And if they say write off, from the day they say write off the car,
2026-05-15 11:30:15 - 2026-05-15 11:30:18they don't pay for seven days longer for the car for you and then after that,
2026-05-15 11:30:18 - 2026-05-15 11:30:22that bill stops because so sooner they decide it,
2026-05-15 11:30:22 - 2026-05-15 11:30:26better for them if they end up paying for it.
2026-05-15 11:30:26 - 2026-05-15 11:30:27They're not really going to issue that cheque because then it's...
2026-05-15 11:30:29 - 2026-05-15 11:30:33It's a good thing if you can get your hands on that report as well
2026-05-15 11:30:34 - 2026-05-15 11:30:37because sometimes with mine, they didn't want to give the report to me.
2026-05-15 11:30:37 - 2026-05-15 11:30:40I had to ask four or five times but they took it away, examined it and everything
2026-05-15 11:30:40 - 2026-05-15 11:30:44and then it took me four times to ask them for the engineer's report.
2026-05-15 11:30:44 - 2026-05-15 11:30:48They just said, oh, they think something like that.
2026-05-15 11:30:48 - 2026-05-15 11:30:51The guy reads it and explains it. I said, but can you send it to me?
2026-05-15 11:30:51 - 2026-05-15 11:30:54I don't know. But if you can get that report, then if it...
2026-05-15 11:30:54 - 2026-05-15 11:30:58I don't know. Maybe not. I mean, they paid for it.
2026-05-15 11:31:01 - 2026-05-15 11:31:03They did make it.
2026-05-15 11:31:03 - 2026-05-15 11:31:04But if they decide to write it off and you can buy it back cheaply,
2026-05-15 11:31:04 - 2026-05-15 11:31:09it would be useful to see what the main dealers said about it.
2026-05-15 11:31:09 - 2026-05-15 11:31:12Yeah, but if it's just that ECU is £1500, but if you can buy the car back,
2026-05-15 11:31:13 - 2026-05-15 11:31:17you don't have to put a new one from the main dealer.
2026-05-15 11:31:17 - 2026-05-15 11:31:19If you want to just patch it up, even if you want to sell it on.
2026-05-15 11:31:20 - 2026-05-15 11:31:23But it would be interesting. Like you said, there's bits and bobs, other things.
2026-05-15 11:31:23 - 2026-05-15 11:31:27It would be really useful for you to have that list, you know,
2026-05-15 11:31:27 - 2026-05-15 11:31:31before even if you get the car back.
2026-05-15 11:31:33 - 2026-05-15 11:31:34And buy it from them or whatever as a write-off.
2026-05-15 11:31:34 - 2026-05-15 11:31:37The other thing is why you have the car.
2026-05-15 11:31:37 - 2026-05-15 11:31:40Mechanically, it's okay. Bodywork is okay.
2026-05-15 11:31:40 - 2026-05-15 11:31:43So for electronics...
2026-05-15 11:31:43 - 2026-05-15 11:31:45Everything is fine.
2026-05-15 11:31:45 - 2026-05-15 11:31:46They've got a guy, but I forgot his name, Adrian or something.
2026-05-15 11:31:47 - 2026-05-15 11:31:50The guys who do these vans, they've got this English guy.
2026-05-15 11:31:51 - 2026-05-15 11:31:53He came to fix the key on the Mercedes, the ignition thing.
2026-05-15 11:31:54 - 2026-05-15 11:31:56He was so knowledgeable and I was really impressed with him.
2026-05-15 11:31:56 - 2026-05-15 11:32:00And he just works on electronics on cars and vans.
2026-05-15 11:32:00 - 2026-05-15 11:32:03So if you have a good auto electrician,
2026-05-15 11:32:03 - 2026-05-15 11:32:06but it would be...
2026-05-15 11:32:07 - 2026-05-15 11:32:09Even the scrub of the car is so complicated.
2026-05-15 11:32:09 - 2026-05-15 11:32:11Yeah, the pieces are worth a lot.
2026-05-15 11:32:12 - 2026-05-15 11:32:13But is it even better if you can put it on the road?
2026-05-15 11:32:14 - 2026-05-15 11:32:18You can drive it.
2026-05-15 11:32:18 - 2026-05-15 11:32:19Because it's not about structural damage.
2026-05-15 11:32:19 - 2026-05-15 11:32:21If it's electronics on it.
2026-05-15 11:32:22 - 2026-05-15 11:32:24The thing is when they give you the car,
2026-05-15 11:32:24 - 2026-05-15 11:32:26it's like for...
2026-05-15 11:32:26 - 2026-05-15 11:32:28I mean, obviously not for gearbox or engine,
2026-05-15 11:32:28 - 2026-05-15 11:32:31but any fault.
2026-05-15 11:32:31 - 2026-05-15 11:32:32Cause from that what they fix.
2026-05-15 11:32:32 - 2026-05-15 11:32:34I mean, any electric fault.
2026-05-15 11:32:34 - 2026-05-15 11:32:36There is guarantee not just for one year,
2026-05-15 11:32:37 - 2026-05-15 11:32:40while you have the car.
2026-05-15 11:32:40 - 2026-05-15 11:32:41As soon as you sell the car, then it's...
2026-05-15 11:32:41 - 2026-05-15 11:32:44Yeah, but if it's write-off, that's finished anyway.
2026-05-15 11:32:44 - 2026-05-15 11:32:46If they give it to you, yeah.
2026-05-15 11:32:46 - 2026-05-15 11:32:48The other thing they're considering,
2026-05-15 11:32:48 - 2026-05-15 11:32:49because that happened once.
2026-05-15 11:32:49 - 2026-05-15 11:32:50If they saw this thing,
2026-05-15 11:32:51 - 2026-05-15 11:32:52and other things coming up,
2026-05-15 11:32:53 - 2026-05-15 11:32:54and the risk of how much...
2026-05-15 11:32:54 - 2026-05-15 11:32:57So it's 50-50 if they write-off or not.
2026-05-15 11:32:57 - 2026-05-15 11:32:59If they decide to...
2026-05-15 11:33:00 - 2026-05-15 11:33:01If they don't write it off, you're protected.
2026-05-15 11:33:01 - 2026-05-15 11:33:03From your point of view,
2026-05-15 11:33:03 - 2026-05-15 11:33:04you're protected by the warranty anyway.
2026-05-15 11:33:04 - 2026-05-15 11:33:06If they do write it off,
2026-05-15 11:33:07 - 2026-05-15 11:33:08just try and get that report.
2026-05-15 11:33:09 - 2026-05-15 11:33:10Yeah.
2026-05-15 11:33:10 - 2026-05-15 11:33:11And then show it to...
2026-05-15 11:33:11 - 2026-05-15 11:33:12It's definitely when they write it off,
2026-05-15 11:33:12 - 2026-05-15 11:33:14you've got a right to buy it from them.
2026-05-15 11:33:14 - 2026-05-15 11:33:15I think so, yeah.
2026-05-15 11:33:15 - 2026-05-15 11:33:18I think you have a right, definitely.
2026-05-15 11:33:18 - 2026-05-15 11:33:20It's better for them anyway,
2026-05-15 11:33:21 - 2026-05-15 11:33:22because they have to pay auction fees,
2026-05-15 11:33:22 - 2026-05-15 11:33:24and it's just finished for them.
2026-05-15 11:33:24 - 2026-05-15 11:33:26They'll just deliver it to you, and that's it.
2026-05-15 11:33:26 - 2026-05-15 11:33:27Yeah.
2026-05-15 11:33:28 - 2026-05-15 11:33:28That's what they did with mine.
2026-05-15 11:33:29 - 2026-05-15 11:33:30Delivered it here.
2026-05-15 11:33:30 - 2026-05-15 11:33:31Because I didn't have courtesy car,
2026-05-15 11:33:31 - 2026-05-15 11:33:32once they make a decision to being write-off,
2026-05-15 11:33:32 - 2026-05-15 11:33:35it seems it's not their
2026-05-15 11:33:36 - 2026-05-15 11:33:37repair center responsibility anymore.
2026-05-15 11:33:39 - 2026-05-15 11:33:41So they might demand to return the car at that point.
2026-05-15 11:33:41 - 2026-05-15 11:33:44Usually, they give like seven days.
2026-05-15 11:33:44 - 2026-05-15 11:33:46If they decide it's write-off,
2026-05-15 11:33:46 - 2026-05-15 11:33:47they might phone you this afternoon and say...
2026-05-15 11:33:47 - 2026-05-15 11:33:49Should I check?
2026-05-15 11:33:49 - 2026-05-15 11:33:50It wasn't a check.
2026-05-15 11:33:53 - 2026-05-15 11:33:54They just made me a bank transfer.
2026-05-15 11:33:54 - 2026-05-15 11:33:55Like next day.
2026-05-15 11:33:55 - 2026-05-15 11:33:56Next day, I think.
2026-05-15 11:33:56 - 2026-05-15 11:33:57So once they decide...
2026-05-15 11:33:57 - 2026-05-15 11:33:58They settle very quickly.
2026-05-15 11:33:58 - 2026-05-15 11:34:00And they give seven days.
2026-05-15 11:34:00 - 2026-05-15 11:34:02Usually, the price...
2026-05-15 11:34:03 - 2026-05-15 11:34:04You can sometimes negotiate a bit.
2026-05-15 11:34:04 - 2026-05-15 11:34:06In my case, he said,
2026-05-15 11:34:06 - 2026-05-15 11:34:07okay, we offer you that much,
2026-05-15 11:34:07 - 2026-05-15 11:34:09and it was more than I was expecting.
2026-05-15 11:34:09 - 2026-05-15 11:34:10He said, I know sometimes people are not that happy with it,
2026-05-15 11:34:10 - 2026-05-15 11:34:13but if you want, you can challenge it,
2026-05-15 11:34:13 - 2026-05-15 11:34:15but you need to...
2026-05-15 11:34:15 - 2026-05-15 11:34:16Maybe different companies work in different ways,
2026-05-15 11:34:16 - 2026-05-15 11:34:19but he said you can send...
2026-05-15 11:34:19 - 2026-05-15 11:34:21Go on AutoTrader, find exactly the model and mileage,
2026-05-15 11:34:21 - 2026-05-15 11:34:25any mileage not higher,
2026-05-15 11:34:25 - 2026-05-15 11:34:27and send us two...
2026-05-15 11:34:27 - 2026-05-15 11:34:28If there's two examples where it's higher,
2026-05-15 11:34:28 - 2026-05-15 11:34:30we'll give you the average of the two,
2026-05-15 11:34:31 - 2026-05-15 11:34:32which is higher.
2026-05-15 11:34:33 - 2026-05-15 11:34:34But I couldn't find anything higher priced than that for mine.
2026-05-15 11:34:35 - 2026-05-15 11:34:38So...
2026-05-15 11:34:38 - 2026-05-15 11:34:38I mean, they were generous.
2026-05-15 11:34:40 - 2026-05-15 11:34:42But because I had that company was managing...
2026-05-15 11:34:42 - 2026-05-15 11:34:45No, no, no.
2026-05-15 11:34:46 - 2026-05-15 11:34:47Well, it's based on the cost of replacing it exactly as it is,
2026-05-15 11:34:47 - 2026-05-15 11:34:51to buy it, not to sell it.
2026-05-15 11:34:51 - 2026-05-15 11:34:52But my...
2026-05-15 11:34:52 - 2026-05-15 11:34:54Because it's a different case,
2026-05-15 11:34:54 - 2026-05-15 11:34:56because I was the victim of the accident.
2026-05-15 11:34:56 - 2026-05-15 11:34:58So I had that company working for me,
2026-05-15 11:34:58 - 2026-05-15 11:35:00so I think they challenged the price first,
2026-05-15 11:35:00 - 2026-05-15 11:35:03and they got me the maximum.
2026-05-15 11:35:03 - 2026-05-15 11:35:04They made me...
2026-05-15 11:35:04 - 2026-05-15 11:35:05Diarization Windows
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