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Transcript #2866

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Status: completed · Language: en · Source: Behnam · Captured: 2026-05-15 11:30:06 · You had that four weeks here, in five weeks. Who can make a decision to write it up or then after that point, it's up to

Damoon

You had that four weeks here, in five weeks.

2026-05-15 11:30:06 - 2026-05-15 11:30:07
Damoon

Who can make a decision to write it up or then after that point,

2026-05-15 11:30:07 - 2026-05-15 11:30:11
Damoon

it's up to insurance to make a decision what to carry.

2026-05-15 11:30:11 - 2026-05-15 11:30:15
Behnam

And if they say write off, from the day they say write off the car,

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Behnam

they don't pay for seven days longer for the car for you and then after that,

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Behnam

that bill stops because so sooner they decide it,

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Behnam

better for them if they end up paying for it.

2026-05-15 11:30:26 - 2026-05-15 11:30:27
Damoon

They're not really going to issue that cheque because then it's...

2026-05-15 11:30:29 - 2026-05-15 11:30:33
Behnam

It's a good thing if you can get your hands on that report as well

2026-05-15 11:30:34 - 2026-05-15 11:30:37
Behnam

because sometimes with mine, they didn't want to give the report to me.

2026-05-15 11:30:37 - 2026-05-15 11:30:40
Behnam

I had to ask four or five times but they took it away, examined it and everything

2026-05-15 11:30:40 - 2026-05-15 11:30:44
Behnam

and then it took me four times to ask them for the engineer's report.

2026-05-15 11:30:44 - 2026-05-15 11:30:48
Behnam

They just said, oh, they think something like that.

2026-05-15 11:30:48 - 2026-05-15 11:30:51
Behnam

The guy reads it and explains it. I said, but can you send it to me?

2026-05-15 11:30:51 - 2026-05-15 11:30:54
Behnam

I don't know. But if you can get that report, then if it...

2026-05-15 11:30:54 - 2026-05-15 11:30:58
Behnam

I don't know. Maybe not. I mean, they paid for it.

2026-05-15 11:31:01 - 2026-05-15 11:31:03
Behnam

They did make it.

2026-05-15 11:31:03 - 2026-05-15 11:31:04
Behnam

But if they decide to write it off and you can buy it back cheaply,

2026-05-15 11:31:04 - 2026-05-15 11:31:09
Behnam

it would be useful to see what the main dealers said about it.

2026-05-15 11:31:09 - 2026-05-15 11:31:12
Behnam

Yeah, but if it's just that ECU is £1500, but if you can buy the car back,

2026-05-15 11:31:13 - 2026-05-15 11:31:17
Behnam

you don't have to put a new one from the main dealer.

2026-05-15 11:31:17 - 2026-05-15 11:31:19
Behnam

If you want to just patch it up, even if you want to sell it on.

2026-05-15 11:31:20 - 2026-05-15 11:31:23
Behnam

But it would be interesting. Like you said, there's bits and bobs, other things.

2026-05-15 11:31:23 - 2026-05-15 11:31:27
Behnam

It would be really useful for you to have that list, you know,

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Behnam

before even if you get the car back.

2026-05-15 11:31:33 - 2026-05-15 11:31:34
Behnam

And buy it from them or whatever as a write-off.

2026-05-15 11:31:34 - 2026-05-15 11:31:37
Damoon

The other thing is why you have the car.

2026-05-15 11:31:37 - 2026-05-15 11:31:40
Behnam

Mechanically, it's okay. Bodywork is okay.

2026-05-15 11:31:40 - 2026-05-15 11:31:43
Behnam

So for electronics...

2026-05-15 11:31:43 - 2026-05-15 11:31:45
Damoon

Everything is fine.

2026-05-15 11:31:45 - 2026-05-15 11:31:46
Behnam

They've got a guy, but I forgot his name, Adrian or something.

2026-05-15 11:31:47 - 2026-05-15 11:31:50
Behnam

The guys who do these vans, they've got this English guy.

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Behnam

He came to fix the key on the Mercedes, the ignition thing.

2026-05-15 11:31:54 - 2026-05-15 11:31:56
Behnam

He was so knowledgeable and I was really impressed with him.

2026-05-15 11:31:56 - 2026-05-15 11:32:00
Behnam

And he just works on electronics on cars and vans.

2026-05-15 11:32:00 - 2026-05-15 11:32:03
Behnam

So if you have a good auto electrician,

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Behnam

but it would be...

2026-05-15 11:32:07 - 2026-05-15 11:32:09
Behnam

Even the scrub of the car is so complicated.

2026-05-15 11:32:09 - 2026-05-15 11:32:11
Behnam

Yeah, the pieces are worth a lot.

2026-05-15 11:32:12 - 2026-05-15 11:32:13
Behnam

But is it even better if you can put it on the road?

2026-05-15 11:32:14 - 2026-05-15 11:32:18
Behnam

You can drive it.

2026-05-15 11:32:18 - 2026-05-15 11:32:19
Behnam

Because it's not about structural damage.

2026-05-15 11:32:19 - 2026-05-15 11:32:21
Behnam

If it's electronics on it.

2026-05-15 11:32:22 - 2026-05-15 11:32:24
Damoon

The thing is when they give you the car,

2026-05-15 11:32:24 - 2026-05-15 11:32:26
Damoon

it's like for...

2026-05-15 11:32:26 - 2026-05-15 11:32:28
Damoon

I mean, obviously not for gearbox or engine,

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Damoon

but any fault.

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Damoon

Cause from that what they fix.

2026-05-15 11:32:32 - 2026-05-15 11:32:34
Damoon

I mean, any electric fault.

2026-05-15 11:32:34 - 2026-05-15 11:32:36
Damoon

There is guarantee not just for one year,

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Damoon

while you have the car.

2026-05-15 11:32:40 - 2026-05-15 11:32:41
Damoon

As soon as you sell the car, then it's...

2026-05-15 11:32:41 - 2026-05-15 11:32:44
Behnam

Yeah, but if it's write-off, that's finished anyway.

2026-05-15 11:32:44 - 2026-05-15 11:32:46
Damoon

If they give it to you, yeah.

2026-05-15 11:32:46 - 2026-05-15 11:32:48
Damoon

The other thing they're considering,

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Damoon

because that happened once.

2026-05-15 11:32:49 - 2026-05-15 11:32:50
Damoon

If they saw this thing,

2026-05-15 11:32:51 - 2026-05-15 11:32:52
Damoon

and other things coming up,

2026-05-15 11:32:53 - 2026-05-15 11:32:54
Behnam

and the risk of how much...

2026-05-15 11:32:54 - 2026-05-15 11:32:57
Behnam

So it's 50-50 if they write-off or not.

2026-05-15 11:32:57 - 2026-05-15 11:32:59
Behnam

If they decide to...

2026-05-15 11:33:00 - 2026-05-15 11:33:01
Behnam

If they don't write it off, you're protected.

2026-05-15 11:33:01 - 2026-05-15 11:33:03
Behnam

From your point of view,

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Behnam

you're protected by the warranty anyway.

2026-05-15 11:33:04 - 2026-05-15 11:33:06
Behnam

If they do write it off,

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Behnam

just try and get that report.

2026-05-15 11:33:09 - 2026-05-15 11:33:10
Behnam

Yeah.

2026-05-15 11:33:10 - 2026-05-15 11:33:11
Behnam

And then show it to...

2026-05-15 11:33:11 - 2026-05-15 11:33:12
Damoon

It's definitely when they write it off,

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Damoon

you've got a right to buy it from them.

2026-05-15 11:33:14 - 2026-05-15 11:33:15
Damoon

I think so, yeah.

2026-05-15 11:33:15 - 2026-05-15 11:33:18
Behnam

I think you have a right, definitely.

2026-05-15 11:33:18 - 2026-05-15 11:33:20
Behnam

It's better for them anyway,

2026-05-15 11:33:21 - 2026-05-15 11:33:22
Behnam

because they have to pay auction fees,

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Behnam

and it's just finished for them.

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Behnam

They'll just deliver it to you, and that's it.

2026-05-15 11:33:26 - 2026-05-15 11:33:27
Behnam

Yeah.

2026-05-15 11:33:28 - 2026-05-15 11:33:28
Behnam

That's what they did with mine.

2026-05-15 11:33:29 - 2026-05-15 11:33:30
Behnam

Delivered it here.

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Damoon

Because I didn't have courtesy car,

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Damoon

once they make a decision to being write-off,

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Damoon

it seems it's not their

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Damoon

repair center responsibility anymore.

2026-05-15 11:33:39 - 2026-05-15 11:33:41
Damoon

So they might demand to return the car at that point.

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Behnam

Usually, they give like seven days.

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Behnam

If they decide it's write-off,

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Behnam

they might phone you this afternoon and say...

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Damoon

Should I check?

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Behnam

It wasn't a check.

2026-05-15 11:33:53 - 2026-05-15 11:33:54
Behnam

They just made me a bank transfer.

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Behnam

Like next day.

2026-05-15 11:33:55 - 2026-05-15 11:33:56
Behnam

Next day, I think.

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Damoon

So once they decide...

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Behnam

They settle very quickly.

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Behnam

And they give seven days.

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Damoon

Usually, the price...

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Behnam

You can sometimes negotiate a bit.

2026-05-15 11:34:04 - 2026-05-15 11:34:06
Behnam

In my case, he said,

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Behnam

okay, we offer you that much,

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Behnam

and it was more than I was expecting.

2026-05-15 11:34:09 - 2026-05-15 11:34:10
Behnam

He said, I know sometimes people are not that happy with it,

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Behnam

but if you want, you can challenge it,

2026-05-15 11:34:13 - 2026-05-15 11:34:15
Behnam

but you need to...

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Behnam

Maybe different companies work in different ways,

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Behnam

but he said you can send...

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Behnam

Go on AutoTrader, find exactly the model and mileage,

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Behnam

any mileage not higher,

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Behnam

and send us two...

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Behnam

If there's two examples where it's higher,

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Behnam

we'll give you the average of the two,

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Behnam

which is higher.

2026-05-15 11:34:33 - 2026-05-15 11:34:34
Behnam

But I couldn't find anything higher priced than that for mine.

2026-05-15 11:34:35 - 2026-05-15 11:34:38
Behnam

So...

2026-05-15 11:34:38 - 2026-05-15 11:34:38
Behnam

I mean, they were generous.

2026-05-15 11:34:40 - 2026-05-15 11:34:42
Behnam

But because I had that company was managing...

2026-05-15 11:34:42 - 2026-05-15 11:34:45
Behnam

No, no, no.

2026-05-15 11:34:46 - 2026-05-15 11:34:47
Behnam

Well, it's based on the cost of replacing it exactly as it is,

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Behnam

to buy it, not to sell it.

2026-05-15 11:34:51 - 2026-05-15 11:34:52
Behnam

But my...

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Behnam

Because it's a different case,

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Behnam

because I was the victim of the accident.

2026-05-15 11:34:56 - 2026-05-15 11:34:58
Behnam

So I had that company working for me,

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Behnam

so I think they challenged the price first,

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Behnam

and they got me the maximum.

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Behnam

They made me...

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Diarization Windows

Damoon

2026-05-15 11:30:06 - 2026-05-15 11:30:15

Segment 1
Behnam

2026-05-15 11:30:15 - 2026-05-15 11:30:28

Segment 2
Damoon

2026-05-15 11:30:25 - 2026-05-15 11:30:25

Segment 3
Damoon

2026-05-15 11:30:29 - 2026-05-15 11:30:33

Segment 4
Behnam

2026-05-15 11:30:35 - 2026-05-15 11:30:58

Segment 5
Damoon

2026-05-15 11:30:58 - 2026-05-15 11:31:01

Segment 6
Behnam

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Segment 7
Behnam

2026-05-15 11:31:06 - 2026-05-15 11:31:12

Segment 8
Damoon

2026-05-15 11:31:12 - 2026-05-15 11:31:12

Segment 9
Behnam

2026-05-15 11:31:12 - 2026-05-15 11:31:12

Segment 10
Damoon

2026-05-15 11:31:12 - 2026-05-15 11:31:13

Segment 11
Behnam

2026-05-15 11:31:13 - 2026-05-15 11:31:37

Segment 12
Damoon

2026-05-15 11:31:37 - 2026-05-15 11:31:40

Segment 13
Behnam

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Segment 14
Damoon

2026-05-15 11:31:44 - 2026-05-15 11:31:46

Segment 15
Behnam

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Segment 16
Behnam

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Segment 17
Damoon

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Segment 18
Behnam

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Segment 19
Behnam

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Segment 20
Behnam

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Segment 21
Damoon

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Segment 22
Behnam

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Segment 23
Damoon

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Segment 24
Behnam

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Segment 25
Damoon

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Segment 26
Behnam

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Segment 27
Behnam

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Segment 28
Behnam

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Segment 29
Damoon

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Segment 30
Behnam

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Segment 31
Damoon

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Segment 32
Damoon

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Segment 33
Behnam

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Segment 34
Damoon

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Segment 35
Behnam

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Segment 36
Damoon

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Segment 37
Damoon

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Segment 38
Behnam

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Segment 39
Damoon

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Segment 40
Behnam

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Segment 41
Behnam

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Segment 42
Behnam

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Segment 43
Damoon

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Segment 44
Behnam

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Segment 45
Damoon

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Segment 46
Behnam

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Segment 47
Damoon

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Segment 48
Damoon

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Segment 49