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Transcript #2865

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Status: completed · Language: en · Source: Office Audio · Captured: 2026-05-15 11:26:35 · away it's not something so it's very complicated because they might say well it's your car was broke it's a fault with t

Behnam

away it's not something so it's very complicated because they might say well it's your car was

2026-05-15 11:26:35 - 2026-05-15 11:26:40
Behnam

broke it's a fault with the electronics that's not accident related so we're washing our hands

2026-05-15 11:26:40 - 2026-05-15 11:26:45
Damoon

no i don't think they go with that because they had issue with this and after they returned

2026-05-15 11:26:45 - 2026-05-15 11:26:51
Damoon

they returned from repair center i was driving here but same day i had problems with

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Damoon

opening the door lock the door so if something goes wrong and that part is definitely expensive

2026-05-15 11:26:58 - 2026-05-15 11:27:03
Damoon

it's expensive but i don't know how much product check it could be like 1500 or 1500 it's not that

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Damoon

expensive but maybe not enough maybe you have to warrant it right on there no because so far they

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Damoon

spent too much already so right now i mean higher car not on the car itself you wouldn't write it

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Damoon

off for one kind of control they won't but they said they had different tips and bobs like the

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Damoon

re-diagnosed because when something goes wrong

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Damoon

with them the fact is that it's complicated they don't know i guess in theory they're going to try

2026-05-15 11:27:33 - 2026-05-15 11:27:41
Behnam

and make the repair center the body shop yeah yeah because i think that's the dispute seems

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Damoon

like a dispute with them because when they when they didn't give me a car straight away from

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Damoon

repair center they said they have to wait to see is the fault for accidents the fault from

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Damoon

them they couldn't fix it right or during the repair

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Damoon

so they knew at the time because i asked them just out of the

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Damoon

curiosity who's paying for higher car said we don't know yet yeah they are

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Damoon

because when they got contract with the repair center is they should repair it and if they can't

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Damoon

they should say it from early point early point just suspending and then because obviously repair

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Damoon

center together

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Damoon

he wanted to repair to send the bill to insurance but they did that but it didn't it's very messy

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Damoon

fix but now they said the last time they said they're going to have meeting between repair

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Behnam

center and insurance engineer and them but then she just finally said just engineer insurance

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Damoon

engineer just been to the uh main dealer and they had all the reports and now they're going to make

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Damoon

a decision what they're going to do so they haven't made a decision so they're going to

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Damoon

ring me directly now so they decided they take the things to carry on some other repair center

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Damoon

everything insurance yeah yeah so it's going to be repaired almost certainly it's not going to

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Behnam

be right it's just you don't know yet that's the thing so what it depends how much more cost to decide

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Behnam

out how was it the more cost to repair it or not.

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Behnam

going to they're going to be sent anyway for the repair center they're going to try to

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Behnam

but they'll have to agree an amount they just settle everything yeah 50 50 or something they

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Behnam

do something because it's just like the value of the car but the hires already cost probably more

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Damoon

definitely a double of the car maybe already so silly how it works yeah and that's the thing

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Damoon

that this repair centers up because it takes long and they didn't give them time

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Damoon

as early as four weeks from that point so all that four weeks and then they they they're not

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Damoon

the one who can make a decision to write it up for then after that point it's up to insurance to

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Behnam

make a decision what to carry and if they say right from the day they say right up

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Behnam

the car they don't pay for seven days longer for the car for you and then after that

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Damoon

that bill stops because they decided better than them if they're not paying for it

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Behnam

they're not leaving

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Damoon

it till the issue they check because then it's i don't know what the good thing if you can get

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Behnam

your hands on that report as well because sometimes with mine they didn't want to give

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Behnam

the report to me i had to ask four or five times but they they took care of i examined it and

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Behnam

everything and then it took me four times to ask them for their engineer's report they just said

2026-05-15 11:30:43 - 2026-05-15 11:30:48
Behnam

oh we said they think something like that the guy reads it and explains it i said can you send it to

2026-05-15 11:30:48 - 2026-05-15 11:30:53
Behnam

me uh i don't know but if you can get that report then is it something legally you know

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Behnam

but right to happen i don't know maybe not and then they hope that they if they didn't but if they

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Behnam

decide to write it off and you can buy it back cheaply it would be useful to see what the main

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Damoon

dealers just go savage like this yeah but if it's just like if that ecu is 1500 pounds but

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Behnam

if you can buy the car back you don't have to put a new one from the main dealer if you want

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Behnam

to just patch it up even if you want to send it on but you would it would be interesting

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Behnam

like you said there's bits and bobs of other things it would be really useful for you to have

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Behnam

you know before even if you get the car

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Diarization Windows

Behnam

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Segment 1
Behnam

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Segment 2
Damoon

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Damoon

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Damoon

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Behnam

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Damoon

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Behnam

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Damoon

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Damoon

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Behnam

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Segment 21
Damoon

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Behnam

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Behnam

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Damoon

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Damoon

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Segment 28
Behnam

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Damoon

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Damoon

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Segment 40
Damoon

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Behnam

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Segment 42
Damoon

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Damoon

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Behnam

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Segment 45
Behnam

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Damoon

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Damoon

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Segment 48
Damoon

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Segment 49
Behnam

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Segment 50
Damoon

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Segment 51
Behnam

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Segment 52
Damoon

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Segment 53
Damoon

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Segment 54
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Segment 55
Damoon

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Segment 56
Behnam

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Segment 57
Behnam

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Segment 58
Damoon

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Segment 59
Behnam

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Segment 60
Behnam

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Segment 61
Damoon

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Segment 62
Behnam

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Segment 63
Damoon

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Segment 64
Damoon

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Behnam

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Segment 67
Behnam

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Damoon

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Damoon

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Behnam

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Damoon

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Behnam

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Damoon

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Behnam

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Segment 75
Damoon

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Behnam

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Segment 78
Behnam

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Damoon

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Segment 80