Hello, thank you for calling LCS. Did you know you can access your account online at lcsdr.com? Please ensure you have both your reference numbers to hand. When you visit our website, you will be able to make a payment, set an agreement, and much more.

You can also access our live chat facility, lcsdr.com forward slash chat, so we can locate your account. Using your telephone keypad, please can you enter your LCS reference number.

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Good morning, you're through to Elliot LCS.

Can you please confirm the LCS reference number?

Yeah, it's 44564522.

Thank you.

Please, can you just confirm who I'm speaking with?

Mohammed Reza Reza.

Thank you.

Okay, so this is in regards to your next electricity bill

for flat 2 at 18B West Street.

How can I help today?

We're the landlords of the property

and it was occupied by somebody else during that period.

I've got a copy of the tenancy agreement

and a forwarded address for that person.

sure where to write to in it oh perfect um if you can email that across to us the best email is

contact at lcsdr.com yeah no problem and then if you just quote our reference number so the

44564522 if you can just call that in the um subject line please of the email and then once

we receive that we can get it all updated on our side okay perfect thanks very much then

no worries thank you so much