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Transcript #21475

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Status: completed · Language: en · Source: Office Audio · Captured: 2026-07-23 12:31:44 · I have a subscription to InDesign via Adobe that I've had for 12 months and 11 days. My payment is late, so I'm unable t

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I have a subscription to InDesign via Adobe that I've had for 12 months and 11 days.

2026-07-23 12:32:15 - 2026-07-23 12:32:21
Behnam

My payment is late, so I'm unable to manage the plan or cancel it online.

2026-07-23 12:32:22 - 2026-07-23 12:32:26
Behnam

And Adobe won't cancel it now.

2026-07-23 12:32:26 - 2026-07-23 12:32:28
Behnam

They say that it's 11 days into the next year and it's automatically renewed.

2026-07-23 12:32:29 - 2026-07-23 12:32:34
Behnam

And I've got basically nearly 12 months to pay.

2026-07-23 12:32:34 - 2026-07-23 12:32:38
Behnam

If I want to cancel it, I have to buy myself out of the contract for hundreds of pounds,

2026-07-23 12:32:38 - 2026-07-23 12:32:42
Behnam

which is absolutely absurd.

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Diarization Windows

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Segment 1
Behnam

2026-07-23 12:32:15 - 2026-07-23 12:32:18

Segment 2
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Segment 3
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Segment 4