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Transcript #2052

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Status: completed · Language: en · Source: Office Audio · Captured: 2026-05-12 09:45:01 · Is Rosita going today? Well, the drivers have left, so if you want to dispatch routes and check, you'll see. When's he g

Charlotte

Is Rosita going today? Well, the drivers have left, so if you want to dispatch routes and check, you'll see.

2026-05-12 09:45:01 - 2026-05-12 09:45:09
Charlotte

When's he going to give you out? I don't know. Have a look.

2026-05-12 09:45:09 - 2026-05-12 09:45:12
Charlotte

Rosita went yesterday. Yeah.

2026-05-12 09:45:12 - 2026-05-12 09:45:15
Sarah

Oh, because of it.

2026-05-12 09:45:15 - 2026-05-12 09:45:18
Charlotte

And then Rosita rang him at 4 o'clock. His freezer was broke. I don't want any of his freezer stuff being broken.

2026-05-12 09:45:18 - 2026-05-12 09:45:26
Charlotte

We need to let the driver know, OK, you've got access to all phone numbers.

2026-05-12 09:45:26 - 2026-05-12 09:45:35
Charlotte

I don't know, it's just really annoying.

2026-05-12 09:45:35 - 2026-05-12 09:46:02
Sarah

No, I know it is, because like you said, it's sat there.

2026-05-12 09:46:02 - 2026-05-12 09:46:07
Charlotte

Yeah, actually. Everything's there.

2026-05-12 09:46:07 - 2026-05-12 09:46:14
Charlotte

Oh my God, what's this? Oh, so order were bigger.

2026-05-12 09:46:14 - 2026-05-12 09:46:25
Charlotte

For what? For Hannah? Yeah.

2026-05-12 09:46:25 - 2026-05-12 09:46:30
Charlotte

Have they not got pepperoni or something? No.

2026-05-12 09:46:30 - 2026-05-12 09:46:35
Sarah

It's just a message saying,

2026-05-12 09:46:35 - 2026-05-12 09:46:37
Sarah

we don't have stock of tulips, soup tops, oh, spicy beef.

2026-05-12 09:46:37 - 2026-05-12 09:46:41
Charlotte

Right. But still, oh, top of the list.

2026-05-12 09:46:41 - 2026-05-12 09:46:52
Charlotte

But still, that's still under £2,000. I know.

2026-05-12 09:46:52 - 2026-05-12 09:46:56
Charlotte

How many pepperoni are there? Five boxes.

2026-05-12 09:46:56 - 2026-05-12 09:47:01
Charlotte

That's not going to last whatsoever.

2026-05-12 09:47:01 - 2026-05-12 09:47:03
Charlotte

I bet you'd try to give them one to that shop. Yeah.

2026-05-12 09:47:03 - 2026-05-12 09:47:07
Charlotte

There were a few things I need to ask.

2026-05-12 09:47:07 - 2026-05-12 09:47:18
Charlotte

Shabazz complained about the price of chips.

2026-05-12 09:47:18 - 2026-05-12 09:47:21
Charlotte

He was like, no one told me the chips price had gone up, rah, rah, rah.

2026-05-12 09:47:21 - 2026-05-12 09:47:24
Charlotte

Hmm.

2026-05-12 09:47:24 - 2026-05-12 09:47:25
Charlotte

Because someone changed them to £13.29.

2026-05-12 09:47:25 - 2026-05-12 09:47:27
Sarah

I don't know.

2026-05-12 09:47:27 - 2026-05-12 09:47:29
Charlotte

So, and yeah, they have gone up for me, I'll say aren't there.

2026-05-12 09:47:29 - 2026-05-12 09:47:32
Charlotte

Yeah. So I did give him a credit for last week,

2026-05-12 09:47:32 - 2026-05-12 09:47:34
Charlotte

but I said for future reference, it's going to be £13.29. Yeah.

2026-05-12 09:47:34 - 2026-05-12 09:47:38
Charlotte

And then he sent a message on WhatsApp yesterday, thinking that it weren't me.

2026-05-12 09:47:38 - 2026-05-12 09:47:42
Charlotte

Office told me it was this price. Can you do any better?

2026-05-12 09:47:42 - 2026-05-12 09:47:45
Charlotte

I just replied back saying, no, sorry, it's gone up.

2026-05-12 09:47:45 - 2026-05-12 09:47:47
Charlotte

Milano's rang, something about price of donners.

2026-05-12 09:47:47 - 2026-05-12 09:47:51
Sarah

Yeah, then I was supposed to sort it out, because I explained that.

2026-05-12 09:47:51 - 2026-05-12 09:47:55
Sarah

So we didn't, when you, I can't remember when you were off.

2026-05-12 09:47:55 - 2026-05-12 09:47:59
Sarah

Hmm.

2026-05-12 09:47:59 - 2026-05-12 09:48:00
Sarah

And I said, the price has gone up, and he's like, oh no, Benham's given me this price, blah, blah, blah.

2026-05-12 09:48:00 - 2026-05-12 09:48:04
Sarah

Yeah.

2026-05-12 09:48:04 - 2026-05-12 09:48:05
Sarah

Because if we're buying direct, it actually does work out.

2026-05-12 09:48:05 - 2026-05-12 09:48:07
Sarah

Yeah.

2026-05-12 09:48:07 - 2026-05-12 09:48:08
Sarah

It's only because we're buying it from Adam's, so Benham's like, oh, just do it at that price for now, we don't want to lose him.

2026-05-12 09:48:08 - 2026-05-12 09:48:12
Sarah

Yeah.

2026-05-12 09:48:12 - 2026-05-12 09:48:13
Sarah

So that's why it's left at that price.

2026-05-12 09:48:13 - 2026-05-12 09:48:15
Sarah

Right.

2026-05-12 09:48:15 - 2026-05-12 09:48:16
Charlotte

Because it, Adam's have put, I think Adam's have realised that they were charging us cheaper for 15 kilo than 10 kilo.

2026-05-12 09:48:16 - 2026-05-12 09:48:24
Charlotte

So they've put up to 51 pound.

2026-05-12 09:48:24 - 2026-05-12 09:48:26
Charlotte

And yesterday he rang up and I was like, oh, price has gone up for donners.

2026-05-12 09:48:26 - 2026-05-12 09:48:30
Charlotte

He was like, no they haven't, no they haven't.

2026-05-12 09:48:30 - 2026-05-12 09:48:32
Charlotte

And I was like, I saw that on, when I messaged him on WhatsApp, his total, that he said, you've reduced the donners.

2026-05-12 09:48:32 - 2026-05-12 09:48:39
Charlotte

And I was like, I swear Sarah wouldn't have said.

2026-05-12 09:48:39 - 2026-05-12 09:48:41
Sarah

No, I checked with him, because, well, we wanted payment.

2026-05-12 09:48:41 - 2026-05-12 09:48:46
Charlotte

Yeah.

2026-05-12 09:48:46 - 2026-05-12 09:48:47
Charlotte

Well, I think that's why he's not paid.

2026-05-12 09:48:47 - 2026-05-12 09:48:50
Charlotte

Because on Friday I charged him more.

2026-05-12 09:48:50 - 2026-05-12 09:48:52
Charlotte

Right.

2026-05-12 09:48:52 - 2026-05-12 09:48:53
Charlotte

And he realised, and yesterday as well.

2026-05-12 09:48:53 - 2026-05-12 09:48:56
Charlotte

Yeah.

2026-05-12 09:48:56 - 2026-05-12 09:48:57
Charlotte

And I was like, all right, I'll speak to Sarah then.

2026-05-12 09:48:57 - 2026-05-12 09:48:59
Charlotte

So it, ah.

2026-05-12 09:48:59 - 2026-05-12 09:49:00
Charlotte

So that is what happened.

2026-05-12 09:49:00 - 2026-05-12 09:49:06
Sarah

I meant to tell you actually, but I've got to tell you that.

2026-05-12 09:49:06 - 2026-05-12 09:49:08
Charlotte

You can message me while I'm watching it.

2026-05-12 09:49:08 - 2026-05-12 09:49:17
Charlotte

I don't mind.

2026-05-12 09:49:17 - 2026-05-12 09:49:18
Charlotte

I'm trying to keep a spreadsheet up to date with customers.

2026-05-12 09:49:18 - 2026-05-12 09:49:30
Charlotte

Well, I messaged people a lot, I don't know what they're doing.

2026-05-12 09:49:30 - 2026-05-12 09:49:36
Charlotte

Most of them, I think.

2026-05-12 09:49:36 - 2026-05-12 09:49:42
Sarah

Apart from High Green, what's going on here?

2026-05-12 09:49:42 - 2026-05-12 09:49:44
Charlotte

Just want to answer that phone.

2026-05-12 09:49:44 - 2026-05-12 09:49:46
Sarah

Why?

2026-05-12 09:49:46 - 2026-05-12 09:49:47
Charlotte

I don't know.

2026-05-12 09:49:47 - 2026-05-12 09:49:48
Charlotte

There's really messages.

2026-05-12 09:49:48 - 2026-05-12 09:49:49
Charlotte

They're not responding.

2026-05-12 09:49:49 - 2026-05-12 09:49:50
Charlotte

Who paid in there?

2026-05-12 09:49:50 - 2026-05-12 09:49:55
Sarah

Right.

2026-05-12 09:49:55 - 2026-05-12 09:49:56
Sarah

I think.

2026-05-12 09:49:56 - 2026-05-12 09:49:57
Charlotte

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Sarah

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Charlotte

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Charlotte

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Charlotte

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Charlotte

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Charlotte

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Diarization Windows

Charlotte

2026-05-12 09:45:01 - 2026-05-12 09:45:02

Segment 1
Charlotte

2026-05-12 09:45:04 - 2026-05-12 09:45:12

Segment 2
Sarah

2026-05-12 09:45:14 - 2026-05-12 09:45:15

Segment 3
Charlotte

2026-05-12 09:45:15 - 2026-05-12 09:45:16

Segment 4
Sarah

2026-05-12 09:45:16 - 2026-05-12 09:45:18

Segment 5
Charlotte

2026-05-12 09:45:19 - 2026-05-12 09:45:26

Segment 6
Charlotte

2026-05-12 09:45:30 - 2026-05-12 09:45:34

Segment 7
Charlotte

2026-05-12 09:45:35 - 2026-05-12 09:45:35

Segment 8
Sarah

2026-05-12 09:45:35 - 2026-05-12 09:45:35

Segment 9
Charlotte

2026-05-12 09:45:35 - 2026-05-12 09:45:35

Segment 10
Charlotte

2026-05-12 09:45:35 - 2026-05-12 09:45:35

Segment 11
Sarah

2026-05-12 09:45:40 - 2026-05-12 09:45:41

Segment 12
Sarah

2026-05-12 09:45:52 - 2026-05-12 09:45:53

Segment 13
Sarah

2026-05-12 09:45:55 - 2026-05-12 09:45:57

Segment 14
Charlotte

2026-05-12 09:46:02 - 2026-05-12 09:46:02

Segment 15
Sarah

2026-05-12 09:46:03 - 2026-05-12 09:46:07

Segment 16
Charlotte

2026-05-12 09:46:08 - 2026-05-12 09:46:08

Segment 17
Charlotte

2026-05-12 09:46:09 - 2026-05-12 09:46:10

Segment 18
Charlotte

2026-05-12 09:46:13 - 2026-05-12 09:46:14

Segment 19
Sarah

2026-05-12 09:46:14 - 2026-05-12 09:46:15

Segment 20
Sarah

2026-05-12 09:46:23 - 2026-05-12 09:46:24

Segment 21
Sarah

2026-05-12 09:46:25 - 2026-05-12 09:46:25

Segment 22
Charlotte

2026-05-12 09:46:25 - 2026-05-12 09:46:25

Segment 23
Sarah

2026-05-12 09:46:25 - 2026-05-12 09:46:25

Segment 24
Sarah

2026-05-12 09:46:28 - 2026-05-12 09:46:28

Segment 25
Charlotte

2026-05-12 09:46:28 - 2026-05-12 09:46:29

Segment 26
Sarah

2026-05-12 09:46:29 - 2026-05-12 09:46:29

Segment 27
Charlotte

2026-05-12 09:46:31 - 2026-05-12 09:46:31

Segment 28
Charlotte

2026-05-12 09:46:32 - 2026-05-12 09:46:34

Segment 29
Sarah

2026-05-12 09:46:34 - 2026-05-12 09:46:42

Segment 30
Sarah

2026-05-12 09:46:44 - 2026-05-12 09:46:45

Segment 31
Sarah

2026-05-12 09:46:45 - 2026-05-12 09:46:45

Segment 32
Charlotte

2026-05-12 09:46:46 - 2026-05-12 09:46:50

Segment 33
Charlotte

2026-05-12 09:46:52 - 2026-05-12 09:46:54

Segment 34
Sarah

2026-05-12 09:46:55 - 2026-05-12 09:46:55

Segment 35
Charlotte

2026-05-12 09:46:56 - 2026-05-12 09:46:58

Segment 36
Sarah

2026-05-12 09:46:58 - 2026-05-12 09:46:58

Segment 37
Sarah

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Segment 38
Charlotte

2026-05-12 09:47:01 - 2026-05-12 09:47:06

Segment 39
Sarah

2026-05-12 09:47:07 - 2026-05-12 09:47:08

Segment 40
Sarah

2026-05-12 09:47:14 - 2026-05-12 09:47:14

Segment 41
Charlotte

2026-05-12 09:47:15 - 2026-05-12 09:47:18

Segment 42
Charlotte

2026-05-12 09:47:18 - 2026-05-12 09:47:27

Segment 43
Sarah

2026-05-12 09:47:27 - 2026-05-12 09:47:28

Segment 44
Charlotte

2026-05-12 09:47:28 - 2026-05-12 09:47:47

Segment 45
Sarah

2026-05-12 09:47:31 - 2026-05-12 09:47:32

Segment 46
Sarah

2026-05-12 09:47:36 - 2026-05-12 09:47:37

Segment 47
Sarah

2026-05-12 09:47:37 - 2026-05-12 09:47:37

Segment 48
Charlotte

2026-05-12 09:47:47 - 2026-05-12 09:47:48

Segment 49
Charlotte

2026-05-12 09:47:48 - 2026-05-12 09:47:51

Segment 50
Sarah

2026-05-12 09:47:51 - 2026-05-12 09:47:51

Segment 51
Sarah

2026-05-12 09:47:51 - 2026-05-12 09:48:16

Segment 52
Charlotte

2026-05-12 09:47:59 - 2026-05-12 09:47:59

Segment 53
Charlotte

2026-05-12 09:48:04 - 2026-05-12 09:48:04

Segment 54
Charlotte

2026-05-12 09:48:07 - 2026-05-12 09:48:08

Segment 55
Charlotte

2026-05-12 09:48:12 - 2026-05-12 09:48:13

Segment 56
Charlotte

2026-05-12 09:48:13 - 2026-05-12 09:48:13

Segment 57
Charlotte

2026-05-12 09:48:15 - 2026-05-12 09:48:15

Segment 58
Charlotte

2026-05-12 09:48:16 - 2026-05-12 09:48:17

Segment 59
Charlotte

2026-05-12 09:48:19 - 2026-05-12 09:48:26

Segment 60
Charlotte

2026-05-12 09:48:26 - 2026-05-12 09:48:32

Segment 61
Sarah

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Segment 62
Charlotte

2026-05-12 09:48:32 - 2026-05-12 09:48:32

Segment 63
Charlotte

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Segment 64
Sarah

2026-05-12 09:48:41 - 2026-05-12 09:48:43

Segment 65
Sarah

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Segment 66
Sarah

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Segment 67
Charlotte

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Segment 68
Charlotte

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Segment 69
Sarah

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Segment 70
Charlotte

2026-05-12 09:48:47 - 2026-05-12 09:48:49

Segment 71
Charlotte

2026-05-12 09:48:51 - 2026-05-12 09:49:00

Segment 72
Sarah

2026-05-12 09:48:53 - 2026-05-12 09:48:53

Segment 73
Sarah

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Segment 74
Sarah

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Segment 75
Sarah

2026-05-12 09:49:15 - 2026-05-12 09:49:17

Segment 76
Sarah

2026-05-12 09:49:17 - 2026-05-12 09:49:18

Segment 77
Sarah

2026-05-12 09:49:28 - 2026-05-12 09:49:31

Segment 78
Charlotte

2026-05-12 09:49:33 - 2026-05-12 09:49:34

Segment 79
Charlotte

2026-05-12 09:49:35 - 2026-05-12 09:49:36

Segment 80
Sarah

2026-05-12 09:49:36 - 2026-05-12 09:49:37

Segment 81
Sarah

2026-05-12 09:49:40 - 2026-05-12 09:49:41

Segment 82
Sarah

2026-05-12 09:49:41 - 2026-05-12 09:49:42

Segment 83
Sarah

2026-05-12 09:49:42 - 2026-05-12 09:49:44

Segment 84
Charlotte

2026-05-12 09:49:44 - 2026-05-12 09:49:45

Segment 85
Sarah

2026-05-12 09:49:45 - 2026-05-12 09:49:46

Segment 86
Charlotte

2026-05-12 09:49:46 - 2026-05-12 09:49:47

Segment 87
Charlotte

2026-05-12 09:49:48 - 2026-05-12 09:49:50

Segment 88
Sarah

2026-05-12 09:49:55 - 2026-05-12 09:49:57

Segment 89
Sarah

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Segment 90