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Ongoing Matter Detail

Updating patient contact details and social media

Pending Review · Ongoing Things

Staff identify the dentist and assistant by appearance. A patient mentions wanting to change their name. Staff collect the patient's mobile number and email address, writing them down. There is light conversation about Facebook and Snapchat, and then they prepare to go upstairs to the surgery.

Why this was suggested: Fallback rule matched a durable ongoing topic: health appointment.

Source: Transcript Conversation · Behnam

Suggested labels: br-ai, health-appointment, audio-source, transcript

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Task: Updating patient contact details and social media

Project: Inbox

Priority: 4

Labels: br-ai, health-appointment, audio-source, transcript

Description

Staff identify the dentist and assistant by appearance. A patient mentions wanting to change their name. Staff collect the patient's mobile number and email address, writing them down. There is light conversation about Facebook and Snapchat, and then they prepare to go upstairs to the surgery.

Fallback rule matched a durable ongoing topic: health appointment.

Comments

Source: transcript_conversation
Reason: Fallback rule matched a durable ongoing topic: health appointment.
Evidence title: Updating patient contact details and social media
Source name: Behnam
Summary:
Staff identify the dentist and assistant by appearance. A patient mentions wanting to change their name. Staff collect the patient's mobile number and email address, writing them down. There is light conversation about Facebook and Snapchat, and then they prepare to go upstairs to the surgery.

Actions

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