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OCR Text: Email to: dkavaliauskaite664@gmail.com Dear Miss Deimante Kavaliauskaite, We are delighted to share some exciting news with you. As part of our ongoing commitment to providing the highest level of service to our customers, we will be making considerable investment in our infrastructure, upgrading to a new operating system and refreshing our hardware. What does this mean for you? The switch will take place in the week commencing Monday 5th October, and we appreciate your patience whilst we migrate to our new operating system. Whilst this transition is primarily internal, it does include some changes: Effective Friday 2nd October, please use the link below to report any repairs/maintenance issues to us. https://williamhbrown.fixflo.com The bank account into which you pay your rent will also be changing. Effective Tuesday 6th October, please update your standing order details to the following: Bank Name: Barclays Bank Plc Account Name: Sequence (UK) Ltd Account Number: 90867918 Sort Code: 20-36-08 If you have any questions or would like further information about this transition, please do not hesitate to contact your local branch. Thank you for your continued trust in us. Yours sincerely, Melissa Redfearn Lettings Manager

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OCR Text: Email to: dkavaliauskaite664@gmail.com Dear Miss Deimante Kavaliauskaite, We are delighted to share some exciting news with you. As part of our ongoing commitment to providing the highest level of service to our customers, we will be making considerable investment in our infrastructure, upgrading to a new operating system and refreshing our hardware. What does this mean for you? The switch will take place in the week commencing Monday 5th October, and we appreciate your patience whilst we migrate to our new operating system. Whilst this transition is primarily internal, it does include some changes: Effective Friday 2nd October, please use the link below to report any repairs/maintenance issues to us. https://williamhbrown.fixflo.com The bank account into which you pay your rent will also be changing. Effective Tuesday 6th October, please update your standing order details to the following: Bank Name: Barclays Bank Plc Account Name: Sequence (UK) Ltd Account Number: 90867918 Sort Code: 20-36-08 If you have any questions or would like further information about this transition, please do not hesitate to contact your local branch. Thank you for your continued trust in us. Yours sincerely, Melissa Redfearn Lettings Manager

Voice Note via s3

Original path: ./media/b282d0c7-b8c2-4d7b-a6c2-bddfb681103b.ogg

Transcript: Yeah, I'm really sorry. I didn't have money in my account, but I'll do it when I get there. Because you also said you're not watching Netflix, that's why I didn't bother, but I would do it.

Voice Note via s3

Original path: ./media/a53065ce-cd96-4d94-a330-78972a91e7ce.ogg

Transcript: Yeah, I'm really sorry. I didn't have money in my account, but I'll do it when I get there. Because you also said you're not watching Netflix, that's why I didn't bother, but I would do it.

Voice Note via s3

Original path: ./media/1fdc28e7-506a-4d17-84dd-3a110e835c01.ogg

Transcript: I can't watch Netflix anymore, don't know why nothing needs to pay or something but I thought it's free now.

Voice Note via s3

Original path: ./media/8e4be651-db09-49ef-9156-bdccd989f073.ogg

Transcript: I can't watch Netflix anymore, don't know why nothing needs to pay or something but I thought it's free now.

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Voice Note via s3

Original path: ./media/f7dbabdf-56c2-42f0-94a2-bb83789f9ab1.ogg

Transcript: Yeah, could be I wouldn't be surprised.

Voice Note via s3

Original path: ./media/5fd4a131-4f6b-4fb5-92eb-5c8c0c97f860.ogg

Transcript: Yeah, could be I wouldn't be surprised.

Voice Note via s3

Original path: ./media/a039c735-b4c4-43f8-86cf-8a70f7401a52.ogg

Transcript: okay, baby. I hope you feel better after and after. I'm driving now, but I'm not even moving with traffic. It says 32 minutes, but I need to go to Tesco as well, so I never know. I think I really need a cocktail because I'm very thirsty. And I'm going to have one. And I think maybe you're sick because it's 20 degrees. And if you're shivering, then I think maybe you're sick, actually.

Voice Note via s3

Original path: ./media/f6d05646-2bf3-45cb-9bf8-d19f46bfcdec.ogg

Transcript: okay, baby. I hope you feel better after and after. I'm driving now, but I'm not even moving with traffic. It says 32 minutes, but I need to go to Tesco as well, so I never know. I think I really need a cocktail because I'm very thirsty. And I'm going to have one. And I think maybe you're sick because it's 20 degrees. And if you're shivering, then I think maybe you're sick, actually.

Voice Note via s3

Original path: ./media/f089ca94-b862-43c8-a9f5-f9e4d7a7cb28.ogg

Transcript: Probably you want to be ages, so am I going to go for a little nap? Doors is open, like for only a little bit.

Voice Note via s3

Original path: ./media/35fae0c7-3782-4653-92d6-46d8600dd4d7.ogg

Transcript: Probably you want to be ages, so am I going to go for a little nap? Doors is open, like for only a little bit.

Voice Note via s3

Original path: ./media/17556aa0-e640-4c4d-a075-3beace3ea63f.ogg

Transcript: I'm just move jack myself to tomorrow because that one just annoys me.

Voice Note via s3

Original path: ./media/2ca25b3c-41d5-4edd-81c9-fae652062a44.ogg

Transcript: I'm just move jack myself to tomorrow because that one just annoys me.

Voice Note via s3

Original path: ./media/73bdd989-c103-4dc9-92cf-65c8814b09ae.ogg

Transcript: Ukraine, there's nothing to be jealous about. I wish my, uh, heating blanket would work. I don't know what the fuck. Oh, what do you want? I don't know. I don't know, maybe some like hum and cucumber for the sandwiches. I have no idea for tomorrow, you know. But he tons of sandwiches. Maybe need to do like, I don't know, to be honest.

Voice Note via s3

Original path: ./media/cfe64224-45d0-46f9-9ff8-d384bcb45b69.ogg

Transcript: Ukraine, there's nothing to be jealous about. I wish my, uh, heating blanket would work. I don't know what the fuck. Oh, what do you want? I don't know. I don't know, maybe some like hum and cucumber for the sandwiches. I have no idea for tomorrow, you know. But he tons of sandwiches. Maybe need to do like, I don't know, to be honest.

Voice Note via s3

Original path: ./media/69b5b174-4b35-4608-a5a2-d87ce1560b5b.ogg

Transcript: the hell I'm jealous because I'm absolutely melting and boiling now.

Voice Note via s3

Original path: ./media/c0a66ef1-c351-43b7-80ef-051a428761af.ogg

Transcript: the hell I'm jealous because I'm absolutely melting and boiling now.

Voice Note via s3

Original path: ./media/86078a93-de79-4f65-a10a-0f0c33067fc9.ogg

Transcript: Yeah, I still have fine. Am I gonna have to feel better? I don't know I'm going to change. I'm so fcking freezing. I don't know what's going on. And I put heating on.

Voice Note via s3

Original path: ./media/cf429e52-b5e8-4cb5-a3d6-e171f89ba7d6.ogg

Transcript: Yeah, I still have fine. Am I gonna have to feel better? I don't know I'm going to change. I'm so fcking freezing. I don't know what's going on. And I put heating on.

Voice Note via s3

Original path: ./media/74865a93-5b77-4edc-8935-1d48c3f51a09.ogg

Transcript: I'm sure pasta will be enough, but the garlic. It's. uh, I think I need to drop it because it's soft and it's, uh, those greens coming off, so I need, we need garlic, so garlic and bacon.

Voice Note via s3

Original path: ./media/c8490548-3fc2-47c7-96f5-c59e872ad741.ogg

Transcript: I'm sure pasta will be enough, but the garlic. It's. uh, I think I need to drop it because it's soft and it's, uh, those greens coming off, so I need, we need garlic, so garlic and bacon.