Memory Item

Do Not Disturb mode causing missed calls

Type: Ongoing State

Source: Inferred

Durability: Working

Scope: Issue

Status: Active

Review: Pending Review

Reinforcement Count: 1

Importance: 6.00

Confidence: 7.00

Decay After: 2026-08-29 15:00

Body

Phone silent mode / Do Not Disturb has led to missed calls, including a case where George needed a taxi while Matt was arrested.

Review Memory Item

Confirm, dismiss, or refine this inferred memory so downstream tasks and answers rely on cleaner data.

Evidence

Source items that produced this memory entry.

Thread

Payment and phone issues

2026-07-15 15:00

Staff discuss a customer who came yesterday and paid. They talk about receiving payment notifications at night, phone settings for silent mode, and an incident where Matt got arrested and George needed a taxi but calls didn't come through because of Do Not Disturb.