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Group discussion about unfair collection fee

Dispute over £500 visit fee on late business-rates payment

Behnam · 2026-07-29 17:31:59 to 2026-07-29 17:34:41

Review: Pending Review

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Summary

After the call, the group discusses a £507 visit fee added because a business-rates payment was missed. The visitor acknowledged the fee was harsh and said he would try to have it removed. Behnam said he will pay by Friday, and they will speak again Friday. Damoon warns against missing another payment because the fees are high.

Facts

  • A £507 fee was added for a visit because a payment was three weeks late.
  • The debt collector/visitor named Max was described as very nice.
  • The collector agreed to try to remove the £500/£507 charge.
  • The business rates debt should have been paid before the end of last March.

Tasks

  • Pay the business rates by Friday.
  • Call the collector if no call by Friday.
  • Collector to remove the extra visit fee.

Issues

  • The visit fee is seen as counterproductive and harsh.
  • Missing payments risks further £500 fees.