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work system troubleshooting

Collection schedule and system query

Behnam ยท 2026-06-10 11:06:21 to 2026-06-10 11:08:24

Review: Pending Review

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Summary

Staff deal with a broadcast/collection issue, referencing dates like 24 May and saying something should have been on there. They discuss timing ('three weeks on Friday') and a system showing three items left, with questions about appealing and how long to wait.

Facts

  • Something should always have been on the collection.
  • A date of 24 May is mentioned.
  • The system says there are three items left.
  • They are trying to appeal or see how long to wait.

Tasks

  • Resolve the broadcast/collection issue.
  • Check the appeal process for the three items in the system.

Issues

  • A collection/scheduling issue is not acceptable: 'No, that's not OK.'