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smart home app tech support

Tuya motion sensor notification settings help

Behnam ยท 2026-03-26 16:42:41 to 2026-03-26 16:49:26

Review: Pending Review

Summary

Behnam asked for help with the Tuya smart home app: he receives push notifications every time a motion sensor is triggered and cannot find where to disable them for that sensor. Another participant suggested checking device-specific settings, notification preferences, rooms/zones, or custom automations, and possibly disabling the sensor's motion detection itself. Behnam mentioned he does not want to disable all app notifications, and later repeated the problem specifically for Benham's room motion sensor.

Facts

  • Tuya app is installed on Behnam's phone and iPad.
  • Notifications are received whenever a motion sensor is activated.
  • Behnam looked under device settings and the automations tab.
  • A device alert toggle is currently on.
  • Behnam does not want to disable all app notifications.

Tasks

  • Locate the per-device notification setting in the Tuya app.
  • Turn off motion sensor notifications for the specific room.
  • Consider checking notification preferences, zones, or rooms if not found.
  • If needed, temporarily disable the sensor's motion detection.

Issues

  • Motion sensor notification setting is hard to find.
  • Disabling all app notifications is not a preferred solution.
  • User is concerned about losing other wanted notifications.