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staff training on POS system

Training on new till/point-of-sale system

Behnam ยท 2026-02-25 16:55:07 to 2026-02-25 16:59:35

Review: Pending Review

Summary

Behnam provides detailed training on the new point-of-sale (till) system. He explains how to add a customer, use categories and search, adjust quantities and prices, create saved orders, print orders, and run daily totals with the Z key. They also discuss reports, login procedures, and opening the system via Chrome after shutting down.

Facts

  • Must put a customer on first before sale
  • Can use shopping list for cash sales
  • Items can be added by tapping; quantity increases with repeat taps
  • Price can be changed
  • Saved orders can be recalled
  • Printing an order is slow
  • Z key prints daily total
  • Reports can show daily totals
  • System is accessed via Chrome after shutting down

Tasks

  • Log in to point of sale system
  • Use categories and search to find items
  • Create saved orders and process payments
  • Print daily totals at end of day

Issues

  • System is new and users are unfamiliar
  • Printing is slow
  • Dashboard shows old data