Staff discussed booking an hour and fifteen-minute appointment for fillings for the patient. Behnam asked about two weeks, but there was concern because the patient was leaving. They arranged Tuesday 18 August at 09:30. They also handled payment of £27.90 and confirmed a follow-up email. Finally, there was a discussion about the patient's sister having been on a waiting list that was originally said to be 3-4 weeks, while the website says up to 18 months; the receptionist advised waiting until they contact you.