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Conversation Detail

administrative data collection

Updating patient contact details and social media

Behnam ยท 2026-08-06 15:02:40 to 2026-08-06 15:05:04

Review: Pending Review

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Summary

Staff identify the dentist and assistant by appearance. A patient mentions wanting to change their name. Staff collect the patient's mobile number and email address, writing them down. There is light conversation about Facebook and Snapchat, and then they prepare to go upstairs to the surgery.

Facts

  • Patient wants to change name
  • Patient has EE mobile number
  • Patient uses Facebook and Snapchat
  • Patient tries to avoid emails

Tasks

  • Write down mobile number
  • Write down email address
  • Go upstairs for appointment

Issues

  • Changing name
  • Which email to use