Summary
SPEAKER_01 asks whether to upgrade or renegotiate at the EE store or call pretending to cancel for a better deal. Behnam advises calling to cancel and negotiating, mentioning that upgrade offers are often better over the phone. SPEAKER_00 suggests selling their current phone on eBay and buying a new one from Costco when funds allow. They discuss the iPhone Air's pricing, noting it is £120 cheaper at Costco than directly from Apple, making contract deals less attractive.