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Conversation Detail

Phone contract and upgrade advice

EE contract renewal strategy

Behnam · 2026-08-05 16:36:57 to 2026-08-05 16:41:09

Review: Pending Review

Summary

SPEAKER_01 asks whether to upgrade or renegotiate at the EE store or call pretending to cancel for a better deal. Behnam advises calling to cancel and negotiating, mentioning that upgrade offers are often better over the phone. SPEAKER_00 suggests selling their current phone on eBay and buying a new one from Costco when funds allow. They discuss the iPhone Air's pricing, noting it is £120 cheaper at Costco than directly from Apple, making contract deals less attractive.

Facts

  • EE phone and home broadband are out of contract
  • Calling to cancel usually gives a better deal
  • iPhone Air is £120 less at Costco than from Apple direct
  • Contract phones typically cost a premium over buying outright

Tasks

  • Phone EE and say you want to cancel to get better option
  • Consider selling current phone on eBay
  • Check Costco for iPhone Air
  • Possibly buy new phone after getting money

Issues

  • Phone contract pricing difference is unusually large
  • Need to decide best time to buy