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Conversation Detail

Business discussion about online ordering solutions

Online ordering system for restaurant

Office Audio · 2026-06-03 14:00:03 to 2026-06-03 14:07:52

Review: Pending Review

Summary

Discussion about reducing reliance on Just Eat by implementing a direct ordering website or third-party system. Behnam advises against spending on a new system as it's hard to change customer habits. They consider costs, equipment, and past experiences. SPEAKER_01 will pass the message to their partner.

Facts

  • Just Eat charges commission
  • third-party solution costs about £1000
  • previous attempts to redirect customers have failed

Tasks

  • SPEAKER_01 to pass message to partner

Issues

  • high commission fees
  • difficulty in changing customer behavior