Transcript Intelligence

Conversation Detail

customer support

Customer service call about pricing and voicemail

Office Audio · 2026-06-02 15:42:41 to 2026-06-02 15:45:22

Review: Pending Review

Summary

Charlotte and SPEAKER_00 discuss a customer who didn't ask for anything, a voicemail not received, and pricing changes. Charlotte explains that prices only go up when supplier increases.

Facts

  • Customer has been charged £54 for the last couple of weeks.
  • Price increase due to supplier.

Tasks

No tasks extracted.

Issues

  • Customer missed a voicemail.