Transcript Intelligence

Conversation Detail

Conflict with a difficult supplier

Supplier disagreement over Premier Gold

Office Audio ยท 2026-05-26 11:14:14 to 2026-05-26 11:15:38

Review: Pending Review

Summary

Charlotte and SPEAKER_02 discuss a customer who claims Premier Gold is more expensive, and Charlotte's counteroffer. They express frustration with the supplier's behavior.

Facts

  • A customer said Premier Gold is more expensive.
  • Charlotte offered the same price for Premier Reserve.

Tasks

  • Send two boxes of Premier Gold if customer agrees.

Issues

  • Supplier being difficult
  • Price difference