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Conversation Detail

Supply order and product pricing confusion

Order and Product Discrepancies Discussion

Behnam · 2026-05-13 15:06:00 to 2026-05-13 15:12:10

Review: Pending Review

Summary

Participants discuss confusion regarding recent product orders, specifically about the number of portions in certain items and discrepancies in pricing. They mention different brands such as Cinco and Super Top, and debate whether the wrong product was charged. They plan to check with a third party (Lafayette) to clarify the issue and confirm the correct charges. There is also mention of product packaging and the need to verify the contents of boxes.

Facts

  • One product was charged at £23.39 for 12 portions but should have been for 16 portions.
  • Two brands discussed: Cinco and Super Top.
  • There is a suspicion that the wrong product was charged or delivered.

Tasks

  • Check with Lafayette about the product and pricing discrepancy.
  • Verify the contents of the boxes received.
  • Take pictures of the product packaging for clarification.

Issues

  • Incorrect charging for product portions.
  • Confusion about product brand and packaging.